BPC Detail error/reject log not created in the PrivatePub/user/temp folder

Question

Hi,
We have a custom import package that imports data from a comma seperated txt file in to BPC. If all the data members in the data file are valid dimension members the package is successful and the package log file is created in the PrivatePub/user/Temp folder. But if there are any rejects the reject log is not getting created under the temp folder and moreover the package status is "Error". The package log is created but the reject log is not. The Webfolders has the full share permissions.
The same package runs fine in our Test environment and creates the package log and reject log.
We are on BPC 5.1 SP3.
Is there a configuration that is missing.
Thanks in advance.
Swaroop

Answer 1

I'm pretty sure that when you do not explicitly indicate a transformation file, a default file (import.xls I think?) is used.
Also, there are a number of temp files & variables that must be created in the MODIFYSCRIPT variable, and certain conversion tasks that are part of the standard import process. You can see the proper syntax in the sample import pacakges.
If you've created a new package of your own, you may be missing some key pieces. If you don't understand what all the pieces are in the sample packages (and why you don't need them), you should start by debugging with one of them, and then see what you need to add back into your package.
I'd normally recommend to start with the sample import package, and only modify it if necessary, and as little as possible.
Last thought - file permission... does the user running the package (not the end user logged into BPC, but the BPC data manager user, which I believe is the "USER" (not admin or sysadmin) set up during the server install) have appropriate access rights to that network share where the data file is located? Try changing it to a local path, and copy the test.txt to that location.