BPF Package Manager won't open in remote connection using Public IP address

Question

I have a problem to open BPF package manager.
Im able to open bpf package manager in my server and to all local bpc users but on the remote connection (vpn/web) they couldn't open the bpf.
Our server uses an private Ip address which is 10.1.25.81 (local LAN) but we also access BPC remotely using an
Public IP address (202.129.238.46 or http://servername.example.com/osft ) using a configuration of IP Forwarding in our router.
example:
(LAN)
User 1 on System 1 - does the BPF work?yes
User 1 on System 2 - does the BPF work?yes
User 2 on System 1 - does the BPF work?yes
User 2 on System 2 - does the BPF work?yes
(WAN/VPN)
User 1 on System 1 - does the BPF work?no
User 1 on System 2 - does the BPF work?no
User 2 on System 1 - does the BPF work?no
User 2 on System 2 - does the BPF work?no

Answer 1

When you are performing installation of BPC or after if you are looking into Server Manager - Server Option you will see for application server, web server and reporting services server you have two fields where you can specify name for internal and nae Example for application server:
Application  Server name: FQDN (or IP)
External Application Name: FQDN (or IP)
Normally we recommedn to use FQDN (Fully qualified DNS name)
because if the DNS entry are set correct then you will be able to connect from internal and also from external without any problem.
The system will provide every time the correct IP.
In my opinion you used IP and the problem it is that internal the external IP is not recognized.
Please verify the configuration and provide more information about the landscape.
Only in this way we will be able to provide you the right sugestions to fix this issue.
Kind Regards
Sorin Radulescu