Brand New 30GB Won't Charge and Other Issues

I bought this 30GB iPod on Friday night, thinking I would install software, load some music and be on my way. Instead, I have devoted the weekend to getting nowhere. My laptop has 3 2.0 USB ports and I have tried all three. I have repeated the "5 R" routine so many times I think I deserve a medal. The problems vary from attempt to attempt.
Right now the big deals are 1) the battery is not charging, in spite of being connected to the USB for most of the weekend; 2) the most recent "restore" seemed to take place, but now the screen is back to a battery with a lightning bolt (but no animation); 3) Windows does not recognize the iPod today, although yesterday it saw it as an external drive; 4) iTunes does not recognize the iPod, although Friday night it did transfer some songs; 5) the "Do Not Disconnect" screen is a frequent guest, sometimes static, sometimes animated. Reset works just fine to release.
As you might imagine, I am very frustrated, and afraid I have overlooked some silly, simple step that would have saved me all of this headache.
Help? (And "thanks" in advance!)
Acer Aspire 5004 Laptop   Windows XP   30GB Black iPod

http://docs.info.apple.com/article.html?artnum=301343

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