Brand New iPod Touch will not update or restore.

Ok this is getting really annoying. I have tried to update my Ipod touch and I keep getting the same message: The iPod "xxx " Could not be updated. This device isn't eligible for the requested build. So after all of that i tried to restore my iPod and i recived the message The iPod " " Could not be Restored. This device isn't eligible for the requested build. My Ipod is brand new and is not jail broken. Please can someone tell we what is going on. this is the most problems i have ever had with a apple product.

ckoury,
Make sure you are running the latest version of iTunes.
http://support.apple.com/kb/TS3694#error3194
B-rock

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Brand New iPod Touch will not update or restore.

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