BSP application not returning responses to Pocket IE

We have a BSP application which is running through Pocket Internet Explorer on a Symbol MC3090 WinCE5.0 handheld, barcode scanning device via a wireless network connection to our SAP servers.  We have tested the application successfully at our home office, however when we deployed at our first site, we are experiencing issues where Pocket IE does not get a response back from the application, but appears to be awaiting a reply from the SAP server.  The browser screen goes blank except for the Windows logo which is flashing indicating that a response is being sent.  The users will wait several minutes but no response ever appears.  At this point, the users are able to close Pocket IE and restart the transaction and run it through successfully, most of the time.  We are at a loss as to how to debug this type of issue as we can't re-create it and aren't sure what to look for.  Would this happen if an error occurs that isn't trapped?  Our network appears to be running well, so we don't think it's that.  Has anyone else experienced anything similar?

Hi,
you have to run the applications in the updated version to see if it all is Ok before calling it per RFC. It might be indeed a unicode problem.
if it is uncode problem how do we enable BSP appilcation for Unicode compatible in SRM 7.0.
You have to check the code of your applications in the SRM 7.0 and read the SAP note regarding changes between every version. You also have to familiarize with the new instructions and aggregates to existing instructions. There´s no other way.

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