BSP Surveys

Hi Everyone,
I am trying to set up Campaign Automation and have got most way there.
I now have an e-mail being sent out with a hyperlink to a BSP Survey.
When I click on the link I complete the survey and the details are updated in table CRM_SVY_DB_SVS.
However the response for some reason is not detected in my auotmated campaign.
I created my survey in the Survey suite, but my question is, do I need to do some programming behind this to update something that the system will recognise as a response.
I have followed all the config. guides but cannot get the campaign tov recognise a response from a survey despite table CRM_SVY_DB_SVS being updated.
Regards
David

As an update.
I have now put the tracking ID in the e-mail being sent out.
I have also put '++' on the end of the URL that links to the survey.
e.g.
http://www.linklaters.net/bsp/crm_svy_server/survey.htm?applid=CRM_SURVEY_ACTIVITY&svyid=Y_TRADE_SHOW_INVITE&parid=CRM_SVY_BSP3.XML++
However when the BAdI CRM_MKTCA_SVY_PAI is called the MIG is not passed across.
Can anyone tell me what else I need to do?
Is the '++' in the correct place?
Many thanks
David

Similar Messages

BSP SURVEY integrated in EP7 update problem

Hi all,
I need your kind help.
I have created a survey via survey suite tool and generated an URL using BSP send and get option. I then created an iView which points on this URL survey.
When I access to the survey on the portal, I can access to the survey and enter data. The data are transfered correctly in the CRM.
Problem : I did not set the flag "completed questionnaire changeable later" of the survey but the user can still complete the questionnaire even after saving his answers.
The flag works when I test the survey in CRM, how can this be reproduced via the portal ?
I don't know if this is a connection problem meaning that the system don't notice when the survey has been saved.
Am I using the right method, I can't manage to use the XML http scenrio, I need to set the MICH_CONNECTOR_A4C_000.
Can you help, thank very much.
Best Regards
Hubert

Hi Hubert,
We are facing the same problem related to connector MICH_CONNECTOR_A4C_000. Did you find any solution to your issue?
Thanks in advance,
Pablo

Attaching Survey to an Activity

Hi,
I have a rather interesting problem that I am trying to resolve. Perhaps somebody has an idea.
We have a BSP Survey on the the Company's external website which is filled out by customers who register new products. This survey contains a hidden field which holds the Business Partner number. When the survey is "submitted" from the website, it gets correctly posted in CRM 4.0 in CRM_SVY_DB_SV and I can get to the survey values (including the BP number). The functional requirement is to programatically create an Activity which also displays the values of this survey on the "Questionaires" tab.
Creating the "Activity" is not the real problem, but how do I link/attach/reference the survey to the Activity?
Greetings
Frank Deijkers

Thanks a brody
I had the same question. xx You dont happen to know how I set it up so it does it consistently, rather than on an individual email basis?
Thanks
Lisa

Survey BSP application for never answered surveys

Hello Experts,<br />
I need to launch the BSP application CRM_SVY_SERVER for an order whose survey hasn't been answered yet.<br />
<br />
<b>Let me explain it better:</b><br />
The customer survey is properly setup, I'm able to answer it in CRMD_ORDER and see the results in CRM_SURVEY_SUITE.<br />
Now I need to enable answering for an order from the BSP application mentioned. But to create an answer in this application, relating to an order, I need to provide the valueguid of the answer (table CRM_SVY_DB_SVS, field VALUEGUID).<br />
<br />
<b>The main problem is:</b> The valueguid of the answer doesn't exist yet, as the survey wasn't answered yet. If I pass the order header guid (CRMD_ORDERADM_H-GUID) to the application, it says: "Survey not found".<br />
<br />
Is there a way to pass the order header guid (CRMD_ORDERADM_H-GUID) to the BSP application, so it creates the answer valueguid automatically? How this BSP application deals with surveys never answered?<br />
I think i'll have to code a little bit, to instantiate a survey and get a valueguid, before calling the BSP application. If you have any ohter idea, please let me know.<br/>
<br />
Sorry for the long text, its just a lot of details.<br />
<br />
Regards,<br />
Rafael Schaffer<br />
<br />

Hi Rafael,
I'm not sure what's the error. I'll give sample code that's already working in my CRM system. It may give you some ideas.
REPORT ZTEST3.
INCLUDE:CRM_OBJECT_KINDS_CON,
        CRM_OBJECT_NAMES_CON.
DATA: s_orderadm_h TYPE crmt_orderadm_h_com,
      t_orderadm_h TYPE crmt_orderadm_h_comt,
      s_input_fields TYPE crmt_input_field,
      t_input_fields TYPE crmt_input_field_tab,
      s_field_names TYPE crmt_input_field_names,
      t_field_names TYPE crmt_input_field_names_tab,
      s_activity_h TYPE CRMT_ACTIVITY_H_COM,
      t_activity_h TYPE CRMT_ACTIVITY_H_COMT,
      s_objects_to_save TYPE crmt_object_guid,
      t_objects_to_save TYPE crmt_object_guid_tab,
      s_saved_objects TYPE crmt_return_objects_struc,
      t_saved_objects TYPE crmt_return_objects.
***** SURVEY**********
DATA: lead_guid TYPE guid_32,
      activity_guid TYPE guid_32,
      lead_id TYPE crmt_object_id,
      activity_id TYPE crmt_object_id,
      valueguid TYPE crm_svy_db_sv_guid,
      valueversion TYPE crm_svy_db_sv_vers.
DATA: survey_value_guid TYPE guid_32,
      it_values TYPE CRM_SVY_API_STRING_T.
DATA: et_survey_param TYPE CRM_SVY_API_PARAMETER_T,
      it_survey_param TYPE CRM_SVY_API_PARAMETER_T,
      wa_survey_param TYPE CRM_SVY_API_PARAMETER,
      cs_evaluation_infos TYPE CRM_SVY_RE_TAR_OBJ.
DATA: o_survey_runtime TYPE REF TO cl_crm_svy_runtime,
      o_surveyvalues TYPE REF TO cl_crm_svy_values,
      t_application_params TYPE crm_svy_api_parameter_t,
      t_all_values TYPE survy_t_all_values.
DATA: value TYPE string.
****** END SURVEY *****
DATA: guid_h TYPE CRMT_OBJECT_GUID,
      guid_i TYPE CRMT_OBJECT_GUID,
      process_type TYPE CRMT_PROCESS_TYPE,
      item_type TYPE CRMT_ITEM_TYPE,
      object_type TYPE CRMT_SUBOBJECT_CATEGORY,
      process_mode TYPE CRMT_MODE,
      it_survey_ui TYPE CRMT_SURVEY_UI_TAB.
*   Fill required structures
CLEAR: s_orderadm_h, t_orderadm_h.
s_orderadm_h-object_id = 'BUS2000126'."'BUS2000108'.
s_orderadm_h-process_type = 'ZCRC'.
s_orderadm_h-description = 'Description nih'.
APPEND s_orderadm_h TO t_orderadm_h.
****** ADD FIRST PROPERTY TO INPUT FIELDS -> ACTIVITY_H
CLEAR: s_input_fields, t_input_fields .
s_input_fields-ref_kind = gc_object_kind-orderadm_h."'A'.
s_input_fields-objectname = gc_object_name-activity_h."'ACTIVITY_H'."'LEAD_H'.
CLEAR: s_field_names, t_field_names.
* in order to get location and external reference no values, their fieldnames must be added to these
s_field_names-fieldname = 'ACT_LOCATION'. APPEND s_field_names TO t_field_names.
s_field_names-fieldname = 'CATEGORY'. APPEND s_field_names TO t_field_names.
s_field_names-fieldname = 'EXTERN_ACT_ID'. APPEND s_field_names TO t_field_names.
s_input_fields-field_names = t_field_names.
APPEND s_input_fields TO t_input_fields.
****** END FIRST PROPERTY TO INPUT FIELDS -> ACTIVITY_H
****** ADD SECOND PROPERTY TO INPUT FIELDS -> ORDERADM_H
CLEAR: s_input_fields.
CLEAR: s_field_names, t_field_names.
s_input_fields-ref_kind = gc_object_kind-orderadm_h ."'A'.
s_input_fields-objectname = gc_object_name-orderadm_h."'ORDERADM_H'.
*Subtable FIELD_NAMES
s_field_names-fieldname = 'DESCRIPTION'. APPEND s_field_names TO t_field_names.
*/Subtable FIELD_NAMES
s_input_fields-field_names = t_field_names.
APPEND s_input_fields TO t_input_fields.
****** END ADD SECOND PROPERTY TO INPUT FIELDS -> ORDERADM_H
CLEAR: s_activity_h, t_activity_h.
s_activity_h-ACT_LOCATION = 'Location nih'.
s_activity_h-EXTERN_ACT_ID = 'Extern ref no nih'.
s_activity_h-category = 'ZC1'.
APPEND s_activity_h TO t_activity_h.
* Create activity
CALL FUNCTION 'CRM_ORDER_MAINTAIN'
    EXPORTING
*    it_lead_h             = t_lead_h
      it_activity_h         = t_activity_h
*    it_partner            = t_partner_h
*      iv_collect_exceptions = ''
    CHANGING
      ct_orderadm_h         = t_orderadm_h
      ct_input_fields       = t_input_fields
    EXCEPTIONS
      error_occurred        = 1
      document_locked       = 2
      no_change_allowed     = 3
      no_authority          = 4
      OTHERS                = 5.
IF sy-subrc <> 0.
* MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
*    WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
* Get GUID of created LEAD for later saving
READ TABLE t_orderadm_h INTO s_orderadm_h INDEX 1.
CLEAR: s_objects_to_save.", t_objects_to_save.
*s_objects_to_save = lead_guid = s_orderadm_h-guid.
s_objects_to_save = activity_guid = s_orderadm_h-guid.
APPEND s_objects_to_save TO t_objects_to_save.
*** continue to next post
because of SDN forum limitation (2500 line of code from [this link|Formatting issues in SDN postings (character limit and code tags);) , please see my next post to continue my code

Create activity with survey through BSP

Hello,
can somebody tell me how we can create a survey through a BSP page and link this to an activity?
Kind regards
Geoffrey

Hi Gerard,
Any speific reason to go in for a BSP? If you have the Enterprise Poratl 6.0, you have a quickpoll / survey feature in Knowledge Management. Pl post this question in the BSP or EP forums for a better response.
Regrads,
Suresh Datti

BSP Application for creating surveys in EP 6 & 7

Hello friends,
I have been searching for a BSP application that supports the creation of surveys in EP 7, although this function should have been available in teh standard EP Role (campaign manager:com.sap.pct.crm.campaignmanager)
can anyone help me in finding this role or the BSP app.
thanks,
HM.

Hi,
Please avoid double posting in differnt categories.
Replied to in creating users in EP 6.0 from BSP application

Error while launching a survey url

Hi,
I have completed the configuration settings required for generating a url link for a survey.
When I test the url, I get the following error in Internet Explorer:
"404 Not Found
The requested resource does not exist"
The landscape includes mySAP CRM 5.0 and SAP EP 7.0.
Would appreciate help from the group.
Regards,
Pankaj

Hi Gregor,
It is there in SE80.
when I try testing, I get the following link:
http://mrcved.ad.xxxxx.com:8001/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sap/crm_svy_server/test.htm
Strangely the port above is 8001 and not 50100 which I had used earlier.
I did try changing the bsp link in Parameter xmls (survey Repository) using port 8001, but it does not work. Instead of throwing "404 Not Found Error", a blank screen is visible. The url of this screen is:
http://mrcved.ad.xxxxx.com:8001/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sap/crm_svy_server/Survey.htm?applid=CRM_SURVEY_MARKETING&svyid=SURVEY_TV_CAMPAIGN&vers=0000000001&lang=EN&parid=CRM_SVY_BSP_C50_001%2eXML&vguid=8EB2C2933951964CAC8B7CA0B1857C57&vvers=0000000001
Let me know if you have the answer.
Regards,
Pankaj

CRM Survey

Hello Forum,
As per our business scenario once the Interaction Record or a Complaint is created and saved the Survey is to be triggered and once the customer on receiving an survey URL the customer clicks on the survey link URL, submits his responses to the survey and sends back. These responses are stored in SAP CRM. I want to know how to process this with the parameters for uploading .XML file in HTTP, but there are many unknown parameters in the XML files like: <b>Connector Id</b> etc. As we want do not want to give the BSP application to the consumer, please suggest
All I need is
1) I have the .XML file for the HTTP, how to go about the Connector ID?
2) How do I assign the Interaction Record to the Questioner as once it is saved the questioner is to be triggered.
Would appreciate an answer from the forum.
Regards,
Ravi

Hello Guys,
Can sombody give me some suggestion how to go about this????
Any informatin would be a lot helpful....
Awaiting a positive response
Regards,
Ravi

Survey response is not getting submitted when sent via campaign

Hi,
Currently I have a problem in Campaign survey submission. Please help me with the problem.
I am using ++ for URL tracking. There are two scenarios I observe here.
1) When I send an e-mail via the communication channel test from the
mail form, and also set the "Test entire process" indicator the email is sent and I am able to open the URL (within my company
network) fill the questionnaire and submit the responses. I can see the responses.
However when I send it via campaign by assigning a target group, the mails are sent correctly. I am able to open the survey (with in the network) but when I submit it is showing page cannot be displayed error,
URL generated when tested via campaign:
URL when I open the email :
http://lvs400.******.com:*****/sap(bD1lbiZjPTM2MA==)/bc/bsp/sap/crm_svy_server/Survey.htm?applid=CRM_SURVEY_MARKETING&svyid=SAMPLEREQUEST&vers=0000000002&lang=EN&
parid=CRM_SVY_BSP_B31_360%2eXML&MIG=4A78718836563E3EE10080030A016467
URL when I submit :
http://lvs400.***.com:***/sap(bD1lbiZjPTM2MA==)/bc/bsp/sap/crm_svy_server/Survey.htm
URL generated when tested directly via mail form:
URL when I open the email
http://lvs400.******.com:***/sap(bD1lbiZjPTM2MA==)/bc/bsp/sap/crm_svy_server/Survey.htm?applid=CRM_SURVEY_MARKETING&svyid=SAMPLEREQUEST&
vers=0000000002&lang=EN&parid=CRM_SVY_BSP_B31_360%2eXML&MIG=4A7893AA342A3E15E10080030A016467
URL when I submit :
http://lvs400.*******.com:***/sap(bD1lbiZjPTM2MA==)/bc/bsp/sap/crm_svy_server/Result.htm?sap-params=c3Z5X2NvbnRlbnQ9JTNjaDMlM2VUaGUrVmFsd
WVzK1dlcmUrU2F2ZWQrU3VjY2Vzc2Z1bGx5JTNjJTJmaDMlM2UlM2NpbnB1dCt0eXBlJTNkJTIyaGlk
ZGVuJTIyK25hbWUlM2QlMjJzdnlSZXR1cm4lMjIrdmFsdWUlM2QlMjIwJTIyJTNlJTNjaW5wdXQrdHlwZSUzZCUyMmhpZGRlbiUyMituYW1lJTNkJTIyc3Z5TWVzc2FnZS
UyMit2YWx1ZSUzZCUyMlRoZStWYWx1ZXMrV2VyZStTYXZlZCtTdWNjZXNzZnVsbHklMjIlM2UlM2NpbnB1dCt0eXBlJTNkJTIyaGlkZGVuJTIyK25hbWUlM2QlMjJzdnlW
R1VJRCUyMit2YWx1ZSUzZCUyMjRBNzlDNTBFODYyMTU1NERFMTAwODAwMjBBMDE2NDY3JTIyJTNlJTNjaW5wdXQrdHlwZSUzZCUyMmhpZGRlbiUyMituYW1lJTNkJ
TIyc3Z5VlZlcnNpb24lMjIrdmFsdWUlM2QlMjIwMDAwMDAwMDAxJTIyJTNlJnN2eWFwcGxpY2F0aW9uaWQ9Q1JNX1NVUlZFWV9NQVJLRVRJTkcmc3Z5c3VydmV5aWQ9U0
Could you please let me know what I am missing here.. I want to capture responses when it is sent to a target group via campaigns. Please let me know.
Thanks and Regards,
Hemanth

HI experts,
I am facing a similar problem. while testing the survey URL i am able to navigate to the result.htm page and it shows SURVEY VALUES WERE SAVED SUCCESSFULLY.
However while using the same in a campaign ( both with the ## and ++ ) hyperlinks, i am getting a dump and not able to navigate to the result.htm page.
I have also checked and activated the result.htm under BSP applications but still no help.
I am getting the following dump:
The following error text was processed in the system CAD : The current application triggered a termination with a short dump.
The error occurred on the application server carnation6_CAD_00 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Function: CRM_SVY_ACTIVITY_PAI of program SAPLCRM_ACTIVITY_SURVEY
Method: CALLBACK_PAI of program CL_CRM_SVY_RUNTIME============CP
Method: SET_VALUES of program CL_CRM_SVY_RUNTIME============CP
Function: CRM_SVY_RESULT_DISPATCHER of program SAPLCRM_SVY_RUNTIME
Method: ONINPUTPROCESSING of program CLO2E6WQ6K4QYANL2PTD6149OEYAYCP
Method: %_ONINPUTPROCESSING of program CL_O2E6WQ6K4QYANL2PTD6149OEYAYCP
Method: DO_REQUEST of program CL_BSP_PAGE===================CP
Method: ON_REQUEST of program CL_BSP_RUNTIME================CP
Method: IF_HTTP_EXTENSION~HANDLE_REQUEST of program CL_HTTP_EXT_BSP===============CP
Method: EXECUTE_REQUEST_FROM_MEMORY of program CL_HTTP_SERVER================CP
Please guide
Thanks
Nitin Sehgal

Survey was not found or it is not withing validity period

Dear gurues,
Hope you can help me with this issue in CRM 5.0
I have created one survey, it includes dynamic questions by using function modules PBO and PAI, and fortunately it works fine when testing in trx. CRM_SURVEY_SUITE.
Now i am trying to generate a URL by BSP. It works almost fine, but for some weird reason, once I type "Yes" or "No" for the first question of my survey (next questions depend on the answer of first one, if "Yes" - second question should be shown, if "No" - second question should be hidden), and then click enter, I get the following system message:
survey was not found or it is not within validty period.
I have already maintained the validity period under maintain survey attributes in trx. CRM_SURVEY_SUITE.
the idea is to use this survey in e-mail campaign.
i will really appreciate your input
Thanks
Karina

Hi Karina,
How you solved this issue...
I am also getting the same error...
Survey Was not Found or Is not Within the Validity Period.
In GUI it is working perfectly.
I tried the solution given by RAJA but it is also not working...
I added a cutom button... Function code is SAVE.
Didnt write any code for it..
When Pressing that button i got the above error....

Survey code not working

Ok so I'm making a survey for a website and I have a series
of questions where the user can rate it from a list of choices and
I have these questions in a table in access and the rating options
in a table. I want to have the questions display with the options
in a dropdown box next to each question, I can't seem to get this
to work. Here is my code:

<cfquery datasource="PFB" name="RatingsQ">
SELECT *
FROM Ratings, Questions
ORDER BY RatingID, QuestionID
</cfquery>

<cfquery datasource="PFB" name="Gender">
SELECT *
FROM Gender
ORDER BY ID
</cfquery>

<cfquery datasource="PFB" name="State">
SELECT *
FROM State
ORDER BY StateID
</cfquery>

<cfquery datasource="PFB" name="Questions2">
SELECT *
FROM Questions2
ORDER BY Question_ID
</cfquery>

<cfquery datasource="PFB" name="Age">
SELECT ID, Age
FROM Age
ORDER BY ID
</cfquery>
<html>
<body>
<cfform action="insertnewreview.cfm">
<table>
<tr>
<td>Age:</td>
<td> <select name="AgeID">
<cfoutput query="Age">
<option
value="#ID#">#Age#</option></cfoutput>
</select>
</td>
</tr>
<tr>
<td>
Gender:
</td>
<td>
<select name="Gender">
<cfoutput query="Gender">
<option
value="#Gender#">#Gender#</option></cfoutput>
</select>
</td>
</tr>
<tr>
<td>
State:
</td>
<td>
<select name="State">
<cfoutput query="State">
<option
value="#State#">#State#</option></cfoutput>
</select>
</td>
</tr>
<tr>
<td><cfoutput
query="RatingsQ"><br><br>#Question#</td><td><select
name="RatingID"><option
value="#RatingID#">#Rating#</option>
</select></cfoutput></td></tr>
<tr>
<td><cfoutput
query="Questions2">#Q#:</cfoutput></td>
<td>Answer:
<textarea></textarea></td>
</tr>
<tr>
<td colspan="2" align="center">
<input type="submit" value="Insert"></td>
</tr>
</table>
</cfform>
</body>
</html>

1. In CRM_SURVEY_SUITE, created 'XYZ' survey under Marketing
2. Following Setting were made in Extras-->Settings
a. Checked Save Completed Questionnaire
b. Checked Completed Questionnaire Changable later
c. Checked Create version of Completed Questionnaire
d. Checked Evaluation without BW
e. Callback to PBO: CRM_MKTCA_SURVEY_MKT_PBO
f. Callback to PBI: CRM_MKTCA_SURVEY_MKT_PAI
3. Survey Parameters Settings:
Survey Repository>Parameters XMLs>bsp
I have maintained the following information in parameter file u2018TTTu2019
<?xml version="1.0" encoding="UTF-8"?>
<SurveySystemParam Action="https://XXX:8081/sap/bc/bsp/sap/crm_svy_server/survey.htm?sap-client=100" Method="post"
IncludeStylesheetInOutput="true"
AccessURL="https://XXX:8081/sap/bc/bsp/sap/crm_svy_server/survey.htm" Enctype="application/x-www-form-urlencoded"/> <SurveySystemParam Action="" Method="post" IncludeStylesheetInOutput="true" Enctype="application/x-www-form-
4. CTRL+F5 is OK
5. Activate
6. Click on Generate URL
7. I have added Get Option and Send Option u2013 BSP and Get file and Send File u2018TTTu2019 (parameter file)
8. When I click on Test URL button , it opens up Blank Webpage
Any Suggestions?

Survey link not correct

I have a paid subscription to Adobe Forms. Why are my survey links coming across like this? They typically do not.

1. In CRM_SURVEY_SUITE, created 'XYZ' survey under Marketing
2. Following Setting were made in Extras-->Settings
a. Checked Save Completed Questionnaire
b. Checked Completed Questionnaire Changable later
c. Checked Create version of Completed Questionnaire
d. Checked Evaluation without BW
e. Callback to PBO: CRM_MKTCA_SURVEY_MKT_PBO
f. Callback to PBI: CRM_MKTCA_SURVEY_MKT_PAI
3. Survey Parameters Settings:
Survey Repository>Parameters XMLs>bsp
I have maintained the following information in parameter file u2018TTTu2019
<?xml version="1.0" encoding="UTF-8"?>
<SurveySystemParam Action="https://XXX:8081/sap/bc/bsp/sap/crm_svy_server/survey.htm?sap-client=100" Method="post"
IncludeStylesheetInOutput="true"
AccessURL="https://XXX:8081/sap/bc/bsp/sap/crm_svy_server/survey.htm" Enctype="application/x-www-form-urlencoded"/> <SurveySystemParam Action="" Method="post" IncludeStylesheetInOutput="true" Enctype="application/x-www-form-
4. CTRL+F5 is OK
5. Activate
6. Click on Generate URL
7. I have added Get Option and Send Option u2013 BSP and Get file and Send File u2018TTTu2019 (parameter file)
8. When I click on Test URL button , it opens up Blank Webpage
Any Suggestions?

Survey Link Not Working

Experts: I created Survey in 'CRM_SURVEY_SUITE' for marketing. I could able to generate the the URL. But when try to test the URL, it opens up blank webpage (no survey).
Any suggestions
Thanks

1. In CRM_SURVEY_SUITE, created 'XYZ' survey under Marketing
2. Following Setting were made in Extras-->Settings
a. Checked Save Completed Questionnaire
b. Checked Completed Questionnaire Changable later
c. Checked Create version of Completed Questionnaire
d. Checked Evaluation without BW
e. Callback to PBO: CRM_MKTCA_SURVEY_MKT_PBO
f. Callback to PBI: CRM_MKTCA_SURVEY_MKT_PAI
3. Survey Parameters Settings:
Survey Repository>Parameters XMLs>bsp
I have maintained the following information in parameter file u2018TTTu2019
<?xml version="1.0" encoding="UTF-8"?>
<SurveySystemParam Action="https://XXX:8081/sap/bc/bsp/sap/crm_svy_server/survey.htm?sap-client=100" Method="post"
IncludeStylesheetInOutput="true"
AccessURL="https://XXX:8081/sap/bc/bsp/sap/crm_svy_server/survey.htm" Enctype="application/x-www-form-urlencoded"/> <SurveySystemParam Action="" Method="post" IncludeStylesheetInOutput="true" Enctype="application/x-www-form-
4. CTRL+F5 is OK
5. Activate
6. Click on Generate URL
7. I have added Get Option and Send Option u2013 BSP and Get file and Send File u2018TTTu2019 (parameter file)
8. When I click on Test URL button , it opens up Blank Webpage
Any Suggestions?

Marketing attributes Updation Via Survey

HI,
I was able to assign attribute set to questionnaire, URL was generated for this Questionaaire.
Via WEB questionnaire is filled and the attributes should be filled automatically in the BP master data.
Though browser shows as valuse successfully saved ,updating in BP master data is not happening.
Sanjana

From working with our CRM 4 system I have compiled a fairly extensive list of various help links that you might find of use...although our PBO FM is still not working after all the SAP Notes were updated and some customization of the FM is required.
Most of the really great stuff for surveys comes from Gregor:
    Change dynamic answers in Survey
    CRM Survey Tables
    internet scenario - survey suite
    Tracking URL security
    <A HREF="https://websmp103.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=012006153200000590882003" ADD_DATE="1209146020" LAST_VISIT="1222181234" LAST_MODIFIED="1209146021">Note 638320 - Saving marketing attributes via survey</A>
    <A HREF="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=743978" ADD_DATE="1209075982" LAST_VISIT="1222181234" LAST_MODIFIED="1209075982">Note 743978 - Reading marketing attributes for survey</A>
    <A HREF="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=814910" ADD_DATE="1209162592" LAST_VISIT="1222181234" LAST_MODIFIED="1209162621">Note 814910 - SEG-ATT-Update or Assign Marketing Attributes to BP from SURVEY</A>
    <A HREF="https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=821197" ADD_DATE="1209493062" LAST_VISIT="1222181234" LAST_MODIFIED="1209493064">Note 821197 - Survey Tool- Current Web application for HTTP(S) scenario</A>
    <A HREF="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=836085" ADD_DATE="1209162824" LAST_VISIT="1222181234" LAST_MODIFIED="1209162824">Note 836085 - BP attributes not displayed when read asynchronously</A>
    <A HREF="https://service.sap.com/sap/support/notes/853466" ADD_DATE="1210011153" LAST_VISIT="1222181234" LAST_MODIFIED="1210011226">Note 853466 - SEG-FM CRM_MKTBP_CREATE_LIST_BPS_OB not proper</A>
    <A HREF="http://help.sap.com/saphelp_crm40/helpdata/en/a7/42f70d148a11d5b38e000102a396fe/frameset.htm" ADD_DATE="1190044401" LAST_VISIT="1222181234" LAST_MODIFIED="1192112053">SAP Library - Creating an FM and Forms for PBO Processing</A>
    <A HREF="http://help.sap.com/saphelp_crm40sr1/helpdata/en/a4/a7c4b909dcba4ebb11730b069eab2c/frameset.htm" ADD_DATE="1168881510" LAST_VISIT="1222181234" LAST_MODIFIED="1168881510">SAP Library - Enterprise Marketing</A>
    Setup SAP Web Dispatcher with URL Filter on SuSE Linux 9.0

Marketing attributes update via survey

Hi experts,
I'm a bit stuck with a survey scenario with the CRM survey suite. I'm working on a CRM 2007 system.
My goal is to eventually send a email to several business partners, with a link to the survey. In this survey there are marketing attributes that can be chosen, so when the business partner completes and sends the survey, the marketing attributes of the business partner in CRM are filled.
What I did so far:
- In the Survey Repository I created a new XML file, under Parameter XMLs -> bsp.
<?xml version="1.0" encoding="UTF-8"?>
<SurveySystemParam
Action="http://**crm05.corp.*******.com:8000/sap/bc/bsp/sap/crm_svy_server/Survey.htm?sap-client=158"
Method="post"
Enctype="application/x-www-form-urlencoded"
AccessURL="http://**crm05.corp.********:8000/sap/bc/bsp/sap/crm_svy_server/Survey.htm"
IncludeStylesheetInOutput="true"/>
- Created a new marketing survey in the CRM survey suite: Here I could select al my marketing attributes I created before.
- In the maintenance of the Survey Attributes:
     o Evaluation without business information warehouse (marked)
     o Callback to PBO: CRM_MKTCA_SURVEY_MKT_PBO
     o Callback to PAI: CRM_MKTCA_SURVEY_MKT_PAI
I found somewhere I had to fill in those values by the interface to application.
Now my problems..
When I try to generate an URL, I select the options:
GET option: BSP
GET file: my xml file
SEND option: BSP
GET file: my xml file
I thought these where the options I had to choose to create the URL, but when I try to test: a blank screens opens.. So no survey is shown.
When I changed the second option to MAILTO (and select the standard available xml), the URL works (survey is shown). Is this the correct way?
And.. Not sure what do next, I don't see how the survey will be linked to the right business partner.. When the survey is send to a business partner, the reply of the filled in survey will automatically be linked to the right business partner in CRM? There are more settings needed?
Thanks in advance for your help! If you need more information please reply!
Jasper.
Just start up a campain with a mailing form, a link to the survey. Than send this as an email? Than the

Hi,
we are using CRM 4.0 and here it works fine.
Regarding update of marketing attributes: See note 638320
I think you did it the right way choosing BSP in both options. Here is how the Parameter file looks in our DCR system and it works:
<?xml version="1.0" encoding="UTF-8"?>                                                                                <SurveySystemParam Action="http://svc1DCR.postdk.net:8020/sap/bc/bsp/sap/crm_svy_server/survey.htm?sap-client=210" Method="post" IncludeStylesheetInOutput="true" Enctype="application/x-www-form-urlencoded" AccessURL="http://svc1DCR.postdk.net:8020/sap/bc/bsp/sap/crm_svy_server/survey.htm?sap-client=210" IncludeStylesheetInOutput="true" />
You can find the Http service in transaction SMICM.
Best regards
Annette

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