BT broadband usage and billing not making sense

Hi there
I would like to chat directly to someone about problems with broadband services and billing. Are you able to share your experience with me? Can you please help?
Your help is greatly appreciated!

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There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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    This is a customer to customer forum only,
    This is where customers help each other get the most out of BT products & services.
    Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
    If you need direct help from BT or have an urgent problem please use this linkContact Us.
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    This link on my personal website may help.
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  • Broadband Usage and speed problems.

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    Upstream
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    Type
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    0
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    0
    FEC Errors (Down/Up)
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