BT Connection Manager causing Bluescreen

Just received a BT MF636 usb mobile dongle.
Installed the BT Connection Manager and then the laptop bluescreened. Every time I load the Connection Manager, computer bluescreens and reboots itself. Usually about 5 seconds after initial load is completed.
This is on a work computer that does have things like Hard Disk encryption and possibly (unkown) monitoring software installed and restrictions on certain items installing (e.g. flash updates)
Could this be causing a conflict of some desctiption.
Is there anyting obvious I'm missing? Will try to remove and reinstall.
Cheers!
Solved!
Go to Solution.

Turns out it's a known problem with Intel/Pro Wireless drivers on newer machines..
patch here...
http://connectionmanager.btcm.info/client/patch/cm _intel_wifi_12_4_4_5_patch.exe
Make sure connection manager is installed, then download above and run... takes 1 min and fixes issue!
Jamie

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    Please ensure that RPC is configured properly. If "ServerTcpPort"
    registry key is configured(DWORD value under the HKEY_LOCAL_MACHINE\Software\Microsoft\MSDTC for local DTC instance or under cluster
     hive for clustered DTC instance), please verify if the configured port is valid and the port is not already in use by a different component.
     Error Specifics:hr = 0x8007000e, com\complus\dtc\dtc\cm\src\iomgrsrv.cpp:2597, CmdLine: "C:\Windows\system32\mmc.exe"
     "C:\Windows\system32\comexp.msc" , Pid: 956
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-MSDTC" Guid="{719BE4ED-E9BC-4DD8-A7CF-C85CE8E4975D}" EventSourceName="MSDTC" />
        <EventID Qualifiers="49152">4358</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>10</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-09-20T02:00:41.000000000Z" />
        <EventRecordID>19391</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>IO-DB1</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">hr = 0x8007000e, com\complus\dtc\dtc\cm\src\iomgrsrv.cpp:2597, CmdLine: "C:\Windows\system32\mmc.exe" "C:\Windows\system32\comexp.msc" , Pid: 956</Data>
        <Binary>4D005300440054004300</Binary>
      </EventData>
    </Event>
    Thanks & Regards Manoj

    Hi Partner,
    Thank you for your post.
    From your description, I see that the current issue is you notice Event ID 4358 error (source: Microsoft-Windows-MSDTC) logged in Application log.
    Please let me know if I misunderstand anything or you have any additional information. 
    Firstly, could you help clarify that what operation you are performing while the issue occur? It would be nice if you can provide a GUI error message if any.
    Currently, based on the error message and my research, some incorrect register key about RPC dynamic port resulting in MSDTC behaves unexpectedly might cause such symptom.
    If that is the case, let's take the following steps to check our issue.
    [Note: As the operation is related to the registry key components, I suggest we backup the entries firstly before performing the steps]
    1. Delete all the register keys about RPC dynamic port you inserted manually.
    2. Configure the ports via UI.
    3. Reboot the server.
    Please let me know if there is any update. Thank you for your time.
    Best Regards,
    Sophia Sun
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Connection Issues in the Connection Manager

    Good Morning Friends,
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    Katherine Xiong
    TechNet Community Support

  • Windows Connection Manager Profile Installer Has Stopped Working

    Hi all, I thank all who can help me with this problem beforehand and will do so after.
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    Hi,
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    b. The dll file is damaged due to virus or spyware infection
    c. improper software removal
    d. The dll file was overwritten by an incompatible version.
    e. Outdated hardware drivers
    f. Too many invalid/obsolete registry entries.
    g. Related registry entries is corrupted.
    I would like to suggest you try the following steps to check the results:
    a. Do a system restore to undo recent system changes. If the error is just caused by the file getting corrupted or damaged, performing a system restore would help you to get a fresh copy back and also fix the related error well at the same time.
    b. Update the drivers for hardware devices and install any available Windows updates.
    c. Test in a new user account. If it works, please refer to Fix a corrupted user profile.
    Fix a corrupted user profile:
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    If the individual troubleshooting advice above is unsuccessful, performing a startup repair or repair installation should restore all Windows DLL files to their working versions.
    Hope it helps.
    Regards,
    Blair Deng
    Blair Deng
    TechNet Community Support

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