BT no-show then lie saying engineer appointment wa...

I see other people also have this problem so to draw attention to this I will post what happened to me for the record.
Yesterday an engineer was booked ( third engineer visit in 5 weeks) between 1pm-6pm to my home at old windsor, I called up 3 times to chase up the enginner between 3-5:30 and at 5:30 I was imformed that an engineer was not actualy coming as they was told that I had called to cancel the appointment-which I did NOT
Very shady indeed.

Hi Oldwindsor05,
If you send us your details we will chase this up and see whats going on for you
Can you contact me via the link in the section 'about me' in my profile.
Cheers
Chris
BT Moderator Team.
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