BT Softphone and call charges.

I'm not sure where I should post this as it relates to my Broadband Talk and Softphone software.
The BT Softphone software has a Country selector in its Help>Call Charges but doesn't show all the countries of the world. Thinking it wouldn't cost much after looking at similar countries that were in the list I went ahead with a call to the UAE.
When I received my recent BT bill I found that I had been charged £9 for my 9min call to the UAE. Also the billing was rated as a Standard BT call.
Why was this? I was using VOIP over modem (BT Softphone) to make the call and not my landline.
Can anyone explain this.

If a country isn't listed, then BT wouldn't have a cheap VOIP link to that country. The call would be routed over the traditional phone network and billed accordingly.

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My bills and call charges

I am really annoyed with b.t i have been a customer of there's for years but i am seriously now thinking of leaving,when i got my last bill i noticed there were 4 or 5 charges for films that i had never downloaded or even watched,not only that but there were charges on there for premium rate phone calls,that i know i have never ever made,i spoke to someone at ofcom and they told me to write a letter to them and keep a copy to voice my complaints and i have done but too no avail,i always thought that b.t. prided themselves on customer service,well i am sorry to say they have let this customer down badly,firstly they tell me that there is no barring facility for premium rates on my internet phone when i know there is i put it there over 4yrs ago,so i rung I.T. up and they went through it with me and checked that my boxes for international,mobile,and premium rate boxes all had ticks in them which ment the barring facility is in use,then they said someone must have removed it to make these calls,i live on my own,am disabled,on benefits,and would never make those types of phone calls any way,they are too expensive,but why have i not heard any thing back from any of the managers at B.T. were i wrote to last month,i have given them ample time to answer my letter of complaint,and begrudgingly i have since paid the bill,i have no idea what to do now as this is so annoying for me,can someone please help me with this query do i stay with b.t or go with another company

this is a customer help customer forum and only bt employees are forum mods your post does not go to BT
try live chat and see if they can help otherwise contact mods
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In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
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https://support.apple.com/en-us/HT201263
I hope this information helps ....
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I came home and i came home and my iphone is now frozzen on the applmy iphone is now frozzen on the apple screen and it hasnt been doing anything i put it in the charger and its not doing anything how do i get it to work so i can text and call and stuff

i came home and my iphone is now frozzen on the apple screen and it hasnt been doing anything i put it in the charger and its not doing anything how do i get it to work so i can text and call and stuff

I got to that page but clicking on the Subscribe Free had no effect.
Nothing showed in the Podcasts nor the iTunes U.
In fact I also subscribed to Stanford's lectures and despite actually managing to DL them there is still no subscription in iTunes U, just the Intro to Computer Science belatedly.
Peter
I'd like to attach the screen grab of the out of order and randomly DLed selection of Harvard's course, but the forum won't let me attach it even though it is only 456k. Correction, close post and retry and now it lets me. NB how intermittent the DLs are and in no particular order.

Pre-Paid call and messaging charges

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Re: Pre-Paid call and messaging charges
Hi, I have had a text telling me i only have under $5 of credit left, but i do have $21.53. sorry i am new to this and do not understand.also what is freedom credit.
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I NEED HELP!! Been calling since the end of Nov and being charged for a Warranty device. The device was returned the next day!! Been calling twice a week.. NEED RESOLUTION

I NEED HELP!! Been calling since the end of Nov and being charged for a Warranty device. The device was returned the next day!! Been calling twice a week.. I NEED HELP 6 TCC TICKETS HAVE BEEN OPENED - PROMISED CALLS BACK AND NEVER GET CALLS.
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I am trying here for the last resort. After this evening my account along with my business account will be cancelled. Total lines that Verizon will have lost will be 93 lines.
PLEASE SOMEONE JUST HELP ME!!!!
I already tweeted and facebook messaged Verizon. Your CS group has gone down hill over the last 3-6 months. I use to enjoy being a customer.
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not all the lines have ETF's. I have 30 tablets and the rest phones. The phones have ETFs and the tablets are all month to month.
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Rep has been trying to get my business for years. I was always loyal to Verizon until this happened.

Just bought an iPhone 5s, as I turned on the phone it showed 71% of battery, I drained it to 15% and next charged it for 3 and a half hours to fully charged. Did I do any mistake ? Should have I let it to get discharged in order to fully charge it ?

Just bought an iPhone 5s, as I turned on the phone it showed 71% of battery, I drained it to 15% and next charged it for 3 and a half hours to fully charge. Did I do any mistake ? Should have I let it to get discharged in order to fully charge it ? Somebody told me I should have let it discharged and then to fully charge, but I didn't do it, my iphone is working very well, the battery too but I'm worried if the battery lifespan is gonna get worsen soon if I didn't abide by the rules and procedures of battery charging.
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Apple does not fix the iPhone 4S, they replace the phone. If not covered by warranty, called an out of warranty exchange. Cost is US $199. Make an appointment at any Apple store.
Be aware, Apple does not sell iPhone parts, thus there is no legitimate source for genuine parts.

I've iphone 3GS. ios 5.1.1 i've a problems that it turnoff itslef. when i'm trying to turn it on. it just appear apple logo then go to black . keep trying till gives me battary is empty and must charge it. once i plug in it. its open and i found the batta

i've iphone 3GS. ios 5.1.1 i've a problems that it turnoff itslef. when i'm trying to turn it on. it just appear apple logo then go to black . keep trying till gives me battary is empty and must charge it. once i plug in it. its open and i found the battary as it 70 % for example( not empty ) if anyone try to call me its appear to me turn off but doesnt give him the mobile is turn off . its rining. please advice

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?

Inaccurate Shipping and Handling Charge for New FIOS Quantum Gateway Router

I ordered the new Quantum Gateway Router under the special promotion (reduced price of $99.99. The website specifically said in the ad that "your new router will have a shipping and handling charge of $5.99". When I placed the order the shipping and handling charge was $9.99 ($5.00 more that advertised. Has anyone else had this problem?

I think everyone who has ordered this router has seen this issue.
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If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Changing to the Unlimited Broadband and Calls Cont...

Hi,
I have been looking at the Unlimited Broadband and Calls contract, and at the moment I have broadband provided by BT and have the phoneline provided by BT, but its not on a contract. I was wondering how I would go about changing to the Unlimited Broadband and Calls contract, do I just sign up for it online, or do I have to cancel what I have now and then buy the contract?
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You might find it easier to phone the sales department.
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Play it right, and you should be able to get a new Home Hub and a significant discount on what you are currently paying, as if you were a new customer. If you don't ask, you don't get.

Condition type for landing and clearing charges for imports

All SAP Gurus,
Which standard condition type to be for Condition type for landing and clearing charges for imports?
Regards,

If both Condition types are Quantity basis then you can Create New Condition types by Referring FRA1 & FRC1 Condition types.
Else Create New Condition types called ZCCH for Clearing Charges by giving the Following inputs:
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Condition class A
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Assign sales force incentive and ticket charges to control account

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Thanks Carlo for your reply.
I have read again the link and you are correct that in using the preferred command together with localhost under POTS dial-peer, I can now select which correct path to choose for my outbound calls. I'm just not very strong with dial-peer and translation rules at the moment.
I will try this solution during the weekend and let you know. But it would have been better if there was a sample configuration for this option.

I'm really sorry i just bay my griAddress again to my phone please grindar extra just for one month and you charge me for one year so i would like to cancel that transaction and pay only monthly many thanks marcel

I'm really sorry i just bay my griAddress again to my phone please grindar extra just for one month and you charge me for one year so i would like to cancel that transaction and pay only monthly many thanks marcel

These are user forums. You are not speaking to Apple. We can't assist you. You must contact Apple directly in your country.
Customer Service: Contacting Apple for support and service - this includes international calling numbers.

G 505S "Plugged in and not charging" (Tried everything!!!)

Hi everyone!
I hope someone in the community can help me out. I've tried calling in to Lenovo and I've only been disapointed and VERY ANGRY with Lenovo so I hope someone here can help me.
My G505s has never properly charged the battery. The battery icon says "plugged in and not charging". I've tried everything, replacing the battery, uninstalling the Microsoft Battery driver, uninstalling Lenovo energy management etc.
I've tried the work arounds I've found online to no sucess.
Does anyone have any ideas? Has anyone ran in to this with the G505s and found a fix?
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hi apb1019
Welcome to the Lenovo Forums and sorry to hear about your battery problem.
The plugged-in not charging message is usually triggered when the Lenovo Energy Management / Lenovo Energy Manager is set to Optimized Batteyr Health (Win8) or Conservation Mode (Win8.1)
- Link to picture
- Link to picture
Just to verify:
1. When you uninstalled the energy management software, are you getting a 0% available, plugged-in not charging message or 60% available, plugged-in not charing ?
- Link to picture
2. Have you tried charging the battery (for an hour or two) while the computer is off?
- Link to picture
If the battery doesn't get fully charge while the computer is off then it's likely that the battery is failing. In this case, I recommend you contact Lenovo one more time on how to go about getting the unit serviced (they'll most likely send you a new battery).
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
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Evening and weeknd packages and caller display

My BT contract is up in a few months. Currently I'm using the line rental saver option and have a 2 year old deal which is:
40GB broadband
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Now, looking up the new packages I notice that evening and weekend calls are no longer offered, with weekend only and anytime the only options. Is this correct?
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When considering renewal, be aware that BT have a nasty habit of hiking up the prices of obsolete bundles. The Tarriff Guide has a bewildering array of obsolete tarriffs, all at different prices http://www.productsandservices.bt.com/consumer/assets/downloads/BT_PhoneTariff_Residential.pdf
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BT Softphone and call charges.

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