BT Verve 450 Plus is out of stock! Ordering a phon...

The BT Verve 450 Plus is out of stock with the BT staff having no idea when it will be back in stock! THIS ITEM IS STILL BEING SOLD ONLINE BUT YOU WILL NOT GET IT!
I ordered this phone 3 weeks ago with the track your order saying it would be delivered 2 days after the order. It did not come so I left it the standard couple of weeks. Just phoned them and it is out of stock. Was told to go to my nearest BT Shop to see if they had any in stock, the 'BT Shop' would sell it to me at the same price as online and then get a refund from the online team.
This seemed reasonble so I hung up, googled nearest BT Shop and then realised, that BT do not have any real life Shops! I had been fobbed off by the friendly team in India. Phoned them back and was told I could only cancel the order and get a different phone. Even though the Verve 450 plus is still the 'Star Buy' online!!!
I asked them to just order me the Hudson 1500 plus instead as it is the same price but they cannot do this. No offer of free delivery or any compensation for the lies I had been told and the pain of waitin gweeks for a phone that is never going to come. Or fraudulently selling a phone online they know they do not have!!!
BEWARE.

The BT shop is ran by Dabs.com which was bought by BT years ago but ran as a separate company and the BT shop is just a reskinned version of Dabs and the only reason why I use the BT shop they have cheaper p&p than dabs do, which is stupid.
Both Dabs and BT are showing stock of 14 yet you say that they claim it is out of stick, sounds like they are having a right problem with stock control or the call centre is trying to fob you off.
I would write to Dabs.com and ask why you were told to go to a BT shop when they don't exist any more and while is their stock control is so out of whack.
Even if you get fobbed off handling a complaint letter costs these companies money and the more that people do it the more likely they will change something.
As a consolaton Amazon has it cheaper than Dabs, with free delivey and Amazon stock control is bang on.

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BT Verve 450 keeps cutting out

Hi
I have a BT verve 450 duo and whenever I pick up the phone from the base unit when someone is calling the phone goes dead. However, if the same phone or the second phone is on the other charger phone there is no problem. I am sure there is a problem with the base unit. Any ideas?
Kind regards

Its odd that both handsets reset, but it could be a bad batch of batteries.
I assume that when you received the phones, the plastic tap that isolates the battery supply was still in place?
Did you remove the tab on both handsets?
Have you checked that the batteries are makeing contact inside? Take them out and then put them back in again.
There is a BT help page here.
http://bt.custhelp.com/app/answers/detail/a_id/10853/~/bt-verve-450
There is a helpline number on that page.
All I can suggest it that you contact the place you purchased the phones from, and ask for a replacement.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

BT Verve 450 twin won't ring out ! HELP PLEASE

we have just been on holiday for a week, phone was working fine when we left however on our return the phones will not ring out when a caller ring us ! all that happens is the screen flashes up and says silence on the bottom of screen then goes back to standby screen, the caller thinks its ringing out when it isn't. can anyone tell me how to solve this issue ?
i have re set handsets and base to default and tried everything i can think of , its driving us nuts !!

If you search the community for Verve 450, you will find many problems and solutions.
A display of "silent" would suggest volume turned down to low, or ringer muted.
I assume that you have powered the base station down for a while, then powered it up again. This will reset any locked up hardware.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
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Hey,
Been trying to find an Apple Retailer that has a 24" iMac in stock but it seems everyone is out of stock and have no idea when they are getting more.
Anyone else seen some around?

all the apple stores have them plus many stores online should be getting them any day as far as I know.

BT verve 450 base settings help

Hope some on can help??
Recently bought the Verve 450 every thing works fine accept the base unit/answer machine. I have caller display so everything works from the point of view. What I cant seem to do is change the time and date on the answering machine, but the hand set is showing the correct time
I have tried re registering the phone etc but nothing seems to work.
Pleas help......

Hi Chockie,
the answer machine should be set automatically if you have the caller display (as your handsets are showing corrcet time it is likely the phone has a problem, or has got out of synch with the handset).
Try setting the time manually -
press menu and scroll 'Redial' to 'settings' and press OK.
Scroll 'calls' top 'clock/time/alarm' then ptress ok,
date/time is highlighted, press ok.
the default time is in 24hr clock, to change scrol with the 'phonebook' or 'sms' button to choose 12 hour clock.
similar thing for the date formatt either day/month or month/day using the 'phonebook' or 'sms' button.
use 'calls' to scroll to to 'enter time' and input the time, same again for the date. then press ok to save (on page 10 of the user manual).
If this doesnt work, try disconnecting the unit from the power and line for 10-15 minutes to reset.
If this last tatic doesnt solve the problem, then the phone is faulty and if under warranty take it back to wherever you bought it from.
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BT Verve 450 - Loses year setting on power-off

Ah, now found out how to start a topic!
Verve 450 quad set. Every time we have a power cut, the date partially resets. Time OK, Month OK, but year resets to 2007. I find out when the answering machine says message received eg: Saturday instead of of Friday. Correct the year, stores OK, then resets to 2007 on the next power cut. Is there a firmware fix?

Hi Clive,
Many (many) years ago, part of my job entailed dealing with BT Shop queries and (if I remember correctly) when it came to replacing faulty equipment and working out if the product was still in warrantee we usually went by the date the issue was reported to us.
In this case, as the warrantee date has passed chances we wouldn’t have been able to offer a free replacement as it’s out of warrantee (even if the issue occurred before it expired).
Things might have changed since then though and it’s still worth contacting them about it, but I can’t make any promises I’m afraid.
Let us know how it goes.
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

BT Verve 450 - Adding Handsets From Another System

I have a BT Verve 450 Quad system and one handset has died - i replaced the battery, but it's dead! Thinking i'd be clever i purchased a used twin setup on Ebay - it all seems to function Ok, but how on earth do you get the handsets to work on the quad system ?
Has anyone out there tried this with any success - any guidance greatly appreciated!

Hi.
have you had a look at the manual here:http://btsupport.custhelp.com/ci/fattach/get/1902999/1297333827/redirect/1/session/L2F2LzEvdGltZS8xM... you might see something in there that can help you.
toekneem
http://www.no2nuisancecalls.net
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BT Verve 450 - setting up 2nd base set

I am trying to setup a 2nd base set - I've tried the manual p63 to p66 - it talks about selecting a base set so you can register an extra handset but cannot find instructions to set up 2nd base set in first place.
When 2nd base set is set up, what happens with incoming calls - how do you transfer to handset registered to other base set?
Also I believe you can have hand sets registered to 2 base sets - how does this work?
Please help.

I just did a google search and it refers back to BT forums, including my post of December 2012
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on ‎13-12-2012 0h09
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Unable to clear out the stock in SAP

Hi Expert!
Need your help. I have an issue, my user wants to clear out the stock in SAP because they are the old stock and there's no stock in actual warehouse for those materials actually. it is just in the system taht showing those materials have stock in warehouse. but however, she's unable to clear out the stock. So when i check in the system, the materials are batch managed and still have open POs dated on 2003 which has already old. Is it the reason why she can't clear the stock? Do i need to ask her to off the batch management for those materials,then delete the POs and then only she able to clear the stock? Please advise on the solution..
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How to get out of stock material in report

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biapprentice

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BT Verve 450 Plus is out of stock! Ordering a phon...

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