Bumper refund?

I purchased 2 iPhone 4's and a bumper for both of them the morning they came out. I bought them with a gift card I purchased the night before, just to guarantee there would be no problems that morning. One of the phones has been having an issue updating apps/getting the no sender emails. When I went to update the apps again, it kept asking for my account info to be updated since it had been accessed from a new device. When I looked at the current account info, it was my info plus my credit card info on there which I have never put into my itunes account. I only use the itunes gift cards. However, I did use this credit card to purchase the gift card.
When reading the guidelines for the bumper refunds, I know it said you had to go in with your receipt to get the refund from a gift card and if you used a credit card it would be automatic. Do you think they saw that everything was purchased with the gift card that was bought with my credit card? I'm just trying to understand why my credit card info appeared on this phone when I have never used it on the phone, computer, itunes account, etc.
Any help/advice would be appreciated, thanks!

Where did you buy it? It must have been bought from an ATT retail store or Apple.com or Apple Retail Store.

Similar Messages

IPhone 4 Bumper Refund

Has anyone else not received the email from Apple stating that their refund has been processed?
I bought a bumper a few weeks ago from the Apple online store but still haven't received anything from Apple.

Did you try checking the status of the refund?
https://iphonebumper.apple.com/WebObjects/BumperRefund?loc=en_US

E-Mail from Apple Regarding My Bumper Refund

Just got an e-mail from Apple that the refund on my Bumper purchased at the time I bought my i4 has been processed automatically.

Update..i just got my email. My advice to people is to just wait. Your email address will be filtered through in a little while and you'll get your refund notification

Has anyone still not gotten their Bumper Refund?

Hey all, I am just wondering if anyone else has not gotten their refunds yet. I bought my bumper on 7/5/10 and everyone else that I know has already gotten their refund. I went to an apple store last weekend and the guy sweared on his life that I would get the refund!! Well, we are almost a week later and still nothing. Anyone else in my boat??

gdgmacguy
Where in my post did I say I wanted you to do something for me? I just want to know if there are others in the same boat as me. I can wait for my refund. But the fact that the site says credit card orders were already refunded, they say they have no record of my purchase, and the fact that many seem to already be receiving their refunds is a bit irritating.

How do I get the refund for a bumper that I bought from a retail store .

I bought an Iphone 4 bumper from an Apple Retail Store and I would like to know what do I need to do to be able to get a refund. Do I go to the store with a receipt and get the refund for it or are they going to give refunds automatically. And what happens if I don't have a receipt for it, would I be able to print my bank statement and get whatever number they need from there?

bcoday wrote:
I went to the local Apple store yesterday, receipt in hand, but was told by the employee that Apple was going to be handling these online. I had just driven about 30 miles so I asked the guy to just honor the refund. I was there, I had a receipt, he knew they were supposed to honor refund. He wasn't budging but before I could get seriously insistent, I received an important phone call.
I was/am not happy at all.
After all that, and not calling ahead of time, you stopped your "serious insistence" to take a call and then just gave up? Couldn't you have continued your discussion with the apple person and returned your personal phone call?

IPhone 4 Bumper Case Refund!?!?

So i have already bought a bumper case, and i can get a refund yeh...but rather then the hassle of sending that one back to get a new 1, would apple just give me my money back and then i keep my case...saves alot of hassle...would they do that?

lyricon,
It wouldn't matter if you sold it to someone else. The point would be that you got $29 back from Apple. The case is now free per Steve Jobs, so it would be like they gave it to you free from the beginning and then you sold it to someone. The person who would feel duped would be the person who YOU sold it to who didn't originally get it from Apple and doesn't have a receipt from them. However, that person, if he or she didn't buy a bumper or case through Apple, would still get his/her free bumper OR case (choices apparently are coming soon) from them, but I'm guessing he/she would only have the option of getting a new, free case, but not getting money back for the case he/she bought from you.
WHOA, now I'm confusing myself. What I'm saying is that I don't think Apple will be giving a REFUND to anyone without a receipt proving they bought a bumper. They will however give you a free bumper or selected case. These appear to be the choices:
1. Bought a bumper already. Go to store, get $29 back, keep bumper.
2. Bought bumper already, but don't like it. Go to store, get $29 back (if bumper in good enough condition?), and choose from other free case option.
3. Bought no case/bumper yet. Go to store, get free bumper or free case option.
4. I think Steve said there would be options online too. I guess you could order your free bumper/selected free case online and have it sent to you too, but I don't know if there will be a place to fill in and get a $29 rebate via mail yet.
I don't think Apple is just giving $29 back if you haven't paid for a bumper already. I think you can only get a free bumper or selected free case.

Just received email from apple - automatic refund for my bumper

Just received this from apple
Dear xxxxxxxx,
Apple recently announced that iPhone 4 customers who purchased an iPhone 4 Bumper are
eligible for a full refund.
As of today, we have automatically processed your refund. You have also been refunded for any
Shipping or VAT charges which may have been applied to your order.
If you paid via credit card, please allow 3-5 business days for the refund to reach your account.
Thank you for choosing Apple.
Sincerely,
Apple Online Store Support

See your previous, duplicate post below.
https://discussions.apple.com/message/21894996#21894996

Apple Offer Free Bumper

Hi all
Steve Job offers FREE BUMPER($1.00 cost for them)/$30.00 cost for us, now for free.
I call them today, they say come back to website sometime next week to file out FORM, then they will ship out free bumper. For whom who already buy a bumper will get their refund and have to fill the form too.
Anyway, it's CHEAP SOLUTION:))

If you're not happy with what Apple is offering Hopsing, you can always return your phone within 30 days.

RemoteCall issue from Refund CI

Hi,
I am trying to use REFUND_SF component's CI to post Student Refund from AE, and it is throwing following error.
Think-time PeopleCode event (RemoteCall), but a SQL update has occurred in the commit interval. (2,148)
I searched and found following solution of oracle support.
E-AE/CI: Getting Think-Time Error Trying to Kick Off COBOL Program from AE/CI [ID 662971.1]
1. AE (Application Engine) must have Restart disabled so CommitWork() can be used to force a commit of the CI data to the database.
2. Set the CI's properties, except for the "PushButton" field (usually Y/N) used to kick off COBOL.
3. Save the CI (call Save()).
4. If Save is successful, call CommitWork().
5. Set the CI PushButton property (toggle it) to trigger the COBOL process.
6. COBOL will run asynchronously. So you usually need to put a dummy loop to wait until it's done processing (also see DOCUMENT 620046.1 for additional information on creating a delay from PeopleCode). Adding a delay will help avoid having the next CI record "bump" into the COBOL process, and will give you additional time to perform post COBOL processing.
Now when I tries this solution, I am getting following error at step 3 of this solution (Save the CI(Call Save)).
You may only use the Post Button to save this data. (14810,132)
Now I know that problem is the "DoSaveNow" function in CI which is being used in FieldChange event of post button but the real problem is that UpdateValue function is also being called in FieldChange function so even if I will use CommitWork before changing value of Post Button, I won't be able to post transaction.
Thanks in advance.

Hello and welcome to the Skype Community.
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ITunes store refusing to refund invalid charge of over $300

Hi,
This has me bewildered and completely underwhelmed with Apple, a company that I have respected so much, for so long.
After buying two brand new 13" Retina Macbook Pro's, for around $4500, I attempted to re-download software from the App Store that I owned previously and was charged $300.
(At no point did I confirm or accept this charge, it was suddenly and automatically charged to my paypal with ONE click.) *A side note, "one click purchases" are extremely unethical, and should be illegal. This whole case is starting to reveal a possible scam that Apple, and many other "one click purchase" stores have going. It's extremely easy to accidentally "buy" something.. what if you bump your mouse, or drop a pencil on your touch pad, guess what. You just bought *insert item here* for *insert price here* and in my case it was $300, and somehow non-refundable.
When I contacted the iTunes Store to inform them of this error and request a refund, I was told that they would not refund the charge, and after several bizarre emails from them (gramatical errors, incomprehensible sentances), I received this explanation: "I was advised that since there are too many refunds that has been processed with your current account, we are unable to reverse the said charges."
My account does not have any refunds that I know of, and when I asked them to explain what the "too many refunds" were all about, they refused to answer. What is even more disturbing, was that I called apple support, (who were VERY helpful, and nice and were disgusted by iTune's behaviour), and I was put through to a "senior advisor" who contacted iTunes while I was on hold, to ask them to refund me, and they refused. When he asked why, they gave him the same answer, and he also pressed them for more information about these alleged "too many refunds" they would not give him any information.
He then attempted to get "Customer Relations" on the line for me, but they would not speak to me, and instead told the senior advisor to continue to work with me and contact iTunes for me again.
This has now been 2+ hours.. iTunes are closed for the night. The advisor is going to try again tomorrow for me and call me back.
I am completely bewildered with this whole surreal iTunes situation. It does not even seem remotely like Apple that I am dealing with. (Apple support has been fantastic, but it seems like iTunes are even jerks to Apple! )
This feels like dealing with some cheap scam company. Everything about this experience is so far from what I have ever seen with Apple before.
I own 4 macbook pros, 2 of which I purchased within the past few days (for almost $4500) 3 iPods, 2 iPads, 3 iPhones, an iPort and an Apple TV. I've been an Apple customer for over a decade, and NEVER have I seen something like this, from what I've always thought of as one of the greatest companies in the world.
I will let you know what happens next.

After much back and forth drama, and the assistance of one awesome person at Apple, and also a great iTunes representitive, they have agreed to refund me.
I have not yet recieved the refund but will post here when I do.
This has been a long and drawn out headache, but I am glad that finally things seem to be set straight.

HT5688 How do I sent a refund request if I have accidently purchased the wrong product?

I recently purchased an Economics and Business revision book throught the iBooks app for my exams. After downloading I realised that the book I had bought was about the wrong exam board and therefore the content was not relevent to the exam I will be sitting; I had accidently bought an AQA guide rather than an Edexcel one which I require. I have reported this problem within minutes to the Apple Store and should receive a refund over the next 24 hours.
I hope to receive my refund shortly so that I can correct my pruchase. However, it goes to show how easy it is to buy something online that you don't want - I wil be more careful in the future before tapping that 'Purchase' button.

There is a ridiculous amount of spam on here, I'm going to have to bump every so often.

Ordered a bumper?

So i ordered a bumper, wont ship till at least a week so havent been charged yet. Should I cancel it why theyre gonna give them away (and similar) for free. Also will it affect when my iphone ships or will that stay the same date if i cancel the bumper order?

When I was in an AT&T corporate store earlier today returning my iPhone 4 for a refund, a couple of people came in looking for the free bumpers/cases per Steve Jobs' press conference yesterday.
The AT&T employees quickly told them that they had to get the bumpers/cases from Apple and not from AT&T. Looks like Apple will be the only source for the free iPhone 4 bumpers/cases if you're looking for them (assuming what I observed today is accurate.)

Refund of credit- no calling from iPod

I discovered that I can not make calls from my iPod touch, therefore is is possible to get my credit refunded?

Thank you, Neil, I will do as you suggest. But perhaps you could explain to us - to ALL of us - why this situation arose in the first place. WHY was a credit not automatically forthcoming, with or without an unwanted directory listing? I am not able to make any BT calls or otherwise cost BT anything any more since I am no longer connected to their network - what, then was the problem with making an automatic refund in the first place?
Why, too, have my repeated requests for the refund over four months not been acted on (it still hasn't been made)?
And why have I not received the promised within-5-days call-back from your complaints department, as promised in my last conversation with the Warrington call centre on 27th November?
These are not isolated failures, they just go on and on. Something is seriously wrong with your customer service, and you personally helping one person who has the strength and patience to persevere with his particular problem is NOT a solution.
Until I - WE - receive sensible answers to these questions, I will not consider the matter 'solved', whatever you may be able to achieve when I contact you direct. And I will keep asking the questions, and bumping the thread up to the top until we at least get a public admission that BT customer service has a severe and systemical problem.

How do I request a refund from the App Store?

I've recently downloaded the Sky Sports TV app from the App Store. It asked me to subscribe for £4.99 so I did. Then after trying to use the app, I was told that I need to subscribe... I tried subscribing a few times, and finally got the app working, but after checking with my bank this morning, several payments of 9.98 have been made. Not only is this the wrong price, but surely I should only be allowed to subscribe once?
I need a full refund for every payment made APART FROM the one payment of 4.99 for my subscription.
<Personal Information Edited by Host>

There is a ridiculous amount of spam on here, I'm going to have to bump every so often.

TS2518 Help, I had aperture open and working on a image and did not have a battery in and bumped the power off. As a result it will not open my master, it is locked. when I try to open that Library it says There was an error opening the database for the

Help, I had aperture open and working on a image and did not have a battery in and bumped the power off. As a result it will not open my master, it is locked. when I try to open that Library it says There was an error opening the database for the library. I have tried every thing. I updated the other libr but now it will not open the main to update. What do I do?

Try starting Aperture with the command and option keys held down. You'll get 3 options.
Try each, starting at the top, in order, checking after each to see if it fixes the issue.

Bumper refund?

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