Burning cds error 0x80020022
i can burn music cds, but nothing else.
"communication to the disc drive failed (error code 0x80020022)"
no, NOT using toast.
ok, seems to be disk-related. tried other disks and it works ok. i've read elsewhere that slot-loading superdrives have very tight tolerances. that appears to be the problem.
so the question is answered, and the problem is solved, although not entirely to my satisfaction. (i mean, i wasn't using off-brand disks to begin with. so now i have a whole stack of disks that don't work in my $1,500 imac. hrummph. maybe i should buy an external burner so i can use them up. the on-board drive reads them fine, it just won't burn them.)
Similar Messages
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I am having problems burning cds with itunes. I've tried various suggestions, but nothing has worked. I thought I had updated drivers, firmware etc but would appreciate any advice you can give. Diagnostics is below:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Sony Corporation VGN-AR71E
iTunes 10.1.2.17
QuickTime 7.6.9
FairPlay 1.10.24
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.1.3
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number E2006393C388D756
Current user is an administrator.
The current local date and time is 2011-02-21 23:51:39.
iTunes is not running in safe mode.
WebKit-accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8400M GT
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: eb5ffd08bd51791ccbeec074698c75d1
iPodService 10.1.2.17 is currently running.
iTunesHelper 10.1.2.17 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
F: MATSHITA DVD-RAM UJ870QJ, Rev 1.01
Audio CD in drive.
Found 16 songs on CD, playing time 64:05 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 05:17:15
Track 3, start time 09:33:07
Track 4, start time 14:12:64
Track 5, start time 18:09:47
Track 6, start time 21:01:12
Track 7, start time 24:12:57
Track 8, start time 28:26:32
Track 9, start time 32:53:42
Track 10, start time 37:38:52
Track 11, start time 41:29:31
Track 12, start time 44:50:10
Track 13, start time 49:18:20
Track 14, start time 54:19:50
Track 15, start time 57:13:67
Track 16, start time 62:39:33
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive F: MATSHITA DVD-RAM UJ870QJ on CDRW media at speed 4X.Hi,
Does this help?
http://support.apple.com/kb/TA38101
Best wishes
John M -
My Itunes wont burn cds --error 4208 PLEASE HELP ASAP
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
NVIDIA AWRDACPI
iTunes 7.2.0.34
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
NVIDIA GeForce FX 5500 (Microsoft Corporation)
Connected Device Information:
DiskDrive, Maxtor 6L200S0, Bus Type ATA, Bus Address [0,0]
DiskDrive, Apple iPod USB Device, Bus Type USB
CDROM, TSSTcorp CD-ROM SH-C522C, Bus Type ATA, Bus Address [1,0]
CDROM, _NEC DVD_RW ND-3550A, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
E: _NEC DVD_RW ND-3550A, Rev 1.05
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
F: TSSTcorp CD-ROM SH-C522C, Rev TS01
Drive is empty.
The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive E: _NEC DVD_RW ND-3550A on CDR media at speed 8X.I'm also having this problem. Please help!! Thanks Heath
Here are my diagnotics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dell DE051
iTunes 7.2.0.34
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
Intel(R) 82865G Graphics Controller
Connected Device Information:
DiskDrive, WDC WD1600JB-75GVC0, Bus Type ATA, Bus Address [0,0]
CDROM, HL-DT-ST DVD+-RW GWA4164B, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
E: HL-DT-ST DVD+-RW GWA4164B, Rev E113
Audio CD in drive.
Found 10 songs on CD, playing time 61:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 07:36:17
Track 3, start time 15:01:17
Track 4, start time 19:26:62
Track 5, start time 24:56:42
Track 6, start time 30:35:47
Track 7, start time 36:48:22
Track 8, start time 43:19:60
Track 9, start time 49:01:22
Track 10, start time 56:07:02
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive E: HL-DT-ST DVD+-RW GWA4164B on CDR media at speed 24X. -
So the deal is that I used to be able to burn with this cmputer fine using itunes. All of a sudden, it stopped being able to burn, giving me an unknown error (4261). I thought this was because I updated to version 6, so i installed version 5. I still cannot burn anything. I have tried to find firmware and I don't think there are any files available for me to download. If anyone knows how to solve this problem, I sincerely appreciate your help. Thanks!
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
iTunes 5.0.1.4
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.20.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce4 440 Go 64M\GeForce4 440 Go 64M
IDE\DiskIC25N080ATMR04-0______________________MO4OAD5A, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STDVD+RW_GCA-4040N_______________1.19___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: HL-DT-ST DVD+RW GCA-4040N, Rev 1.19
Audio CD in drive.
Found 12 songs on CD, playing time 33:34 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:38:62
Track 3, start time 04:00:44
Track 4, start time 07:04:40
Track 5, start time 09:20:00
Track 6, start time 12:30:18
Track 7, start time 16:41:50
Track 8, start time 19:37:73
Track 9, start time 22:26:24
Track 10, start time 25:40:20
Track 11, start time 28:21:25
Track 12, start time 30:52:57
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.Ok, I am th eone with the DVD. I added the songs to the library but they will not play unless the DVD is in the computer. How do I fix this? Thanks for letting me in on this topic!
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Unable to Burn CDs - Error code: 2131
Hi Everyone!
HAs this one come up yet? I go to burn a CD, it initializes and then pops the CD out with error code 2131.
I have the latest version of -tunes on Vista.
Any help would be much appreciated!
Many ThanksThis is the diagnostic print from my i-tunes:
Microsoft Windows Vista Home Edition (Build 6000)
DIXONSXP DIXONSXP
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 60612AC588C35EB6
Current user is not an administrator.
The current local date and time is 2008-08-22 14:50:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
Audio CD in drive.
Found 18 songs on CD, playing time 63:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:31:37
Track 3, start time 07:30:67
Track 4, start time 11:32:05
Track 5, start time 15:56:67
Track 6, start time 19:46:47
Track 7, start time 22:46:67
Track 8, start time 26:23:25
Track 9, start time 30:37:07
Track 10, start time 34:14:62
Track 11, start time 35:16:65
Track 12, start time 39:02:00
Track 13, start time 40:36:65
Track 14, start time 44:55:37
Track 15, start time 48:21:05
Track 16, start time 53:09:50
Track 17, start time 55:18:65
Track 18, start time 59:37:32
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X. -
Unable to burn CDs error# -2147352542
Trying to burn CDa on external burner from iTunes, a flag with the error number keeps aborting the task. The number that appears is -2147352542
This is the diagnostic print from my i-tunes:
Microsoft Windows Vista Home Edition (Build 6000)
DIXONSXP DIXONSXP
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 60612AC588C35EB6
Current user is not an administrator.
The current local date and time is 2008-08-22 14:50:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
Audio CD in drive.
Found 18 songs on CD, playing time 63:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:31:37
Track 3, start time 07:30:67
Track 4, start time 11:32:05
Track 5, start time 15:56:67
Track 6, start time 19:46:47
Track 7, start time 22:46:67
Track 8, start time 26:23:25
Track 9, start time 30:37:07
Track 10, start time 34:14:62
Track 11, start time 35:16:65
Track 12, start time 39:02:00
Track 13, start time 40:36:65
Track 14, start time 44:55:37
Track 15, start time 48:21:05
Track 16, start time 53:09:50
Track 17, start time 55:18:65
Track 18, start time 59:37:32
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X. -
Unable to burn CDs - Error 4700
Every time I try to burn a CD with the latest version of iTunes I get this error:
The attempt to burn a disc failed. An unknown error occurred (4700).
My CD burner on my computer works just fine (just burned a data file using Nero). Any ideas on how to fix this?This is the diagnostic print from my i-tunes:
Microsoft Windows Vista Home Edition (Build 6000)
DIXONSXP DIXONSXP
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 60612AC588C35EB6
Current user is not an administrator.
The current local date and time is 2008-08-22 14:50:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
Audio CD in drive.
Found 18 songs on CD, playing time 63:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:31:37
Track 3, start time 07:30:67
Track 4, start time 11:32:05
Track 5, start time 15:56:67
Track 6, start time 19:46:47
Track 7, start time 22:46:67
Track 8, start time 26:23:25
Track 9, start time 30:37:07
Track 10, start time 34:14:62
Track 11, start time 35:16:65
Track 12, start time 39:02:00
Track 13, start time 40:36:65
Track 14, start time 44:55:37
Track 15, start time 48:21:05
Track 16, start time 53:09:50
Track 17, start time 55:18:65
Track 18, start time 59:37:32
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X. -
Problem burning CDs error 4000
I keep trying to burn Cd's, but it keeps canceling the burn before it gets started. I've switched cd drives, but both get the same error, and I've never had this problem before. I just updated windows and reinstalled itunes to no avail. Can anyone help please?
I get the same error code whenever I try to burn dvds - cds burn without problem on my iBook. Not sure why it's happening, new to macs myself... probably best to get in touch with apple.
-
I have burned CDs before from 2gb to 7gb using different types of discs. Now I get this error message Apple error The disc can't be burned because communication between the computer and the disc drive failed (error code 0x80020022). What should I do
Reset the SMC, as per > Resetting the System Management Controller (SMC)
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.
Then zap the PRAM/NVRAM as per > About NVRAM and PRAM
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.
Then retry the Disc Drive. -
Error 0x80020022 when trying to burn a CD.
What is this Error 0x80020022 when trying to burn a CD.
I had that error too. Many times!
I tried a lot of different CDs.
And for two times I got new superdrives (warranty).
I thought it's over now, but today it came back... :-(
So, it's definitely NOT a broken superdrive.
But while reading all the posts with the same problem I began thinking about the lens.
Maybe it's not the scratches or printings or quality of the CDs.
Maybe it's the grease spots from the fingers???
So I rubbed it clean, only touching on the very outside and tried again. It worked!
I just wanted to share this.
Could it be so easy? -
Error Code when trying to burn cds
Hi
i have tried to burn cds using my iMac but for the last while i have been getting the same error , "burning of the disc failed because communication to the disc drive failed. Error code 0x80020022"
this error appears if i try to burn music cds or data cds ( documents/photos etc. ) . i searched through all the forums but i can't find a solution. i have tried using disk utility to repair permissions etc. but it says there all fine. i have tried changing cd brands but it doesn't make a difference. i can't use the hardware test on my installation cd because it just spins in the cd and then spits the cd out and just starts as normal yet when i put in a cd it reads it and asks if i want to import it into iTunes. i downloaded Onyx and let it do its thing but that didn't fix it. i also went looking but i can't find a firmware update for the cd drive on my mac. the cd drive in my mac is a "MATSHITA CD-RW CW-8124" . I was wondering if this was a common problem and how do i go about fixing it. one person told me that the cd burner would probably need to be replaced in order to fix this problem is that correct and is that costly . i'm at a loss to what else i can try so i would be very thankful for any help or information you could give to help me get this back working again. Thanks a million
PaulHi there,
I am writing here as an "end-user" and not as a professional computer advisor, and because I've had some problems alike with my older iMac. I've written about my case in here:http://discussions.apple.com/thread.jspa?threadID=1832474&tstart=0
I would also like to know if there are some procedures to do in OS X (I have 10.3.9) regularly to make sure that the internal cd-rw-drive burns without "having it's own opinion" and giving all kind's of stuped error-signals or even throwing-out the cd-rw's when ordered to burn them.
I haven't figured out if there is a straight way to do this in OS X with the original Apple-applications. However, I've found a 3rd party freeware application called Burn X Free (1.5 (v1.5)) which at the moment seems to work and do the job of burning cd-rw's. Earlier I was able to burn them in Finder, after going from OS X 10.2.8 to 10.3.9 I begun to have burnig-problems, but might be that the origin of the problems is not the X 10.3.9. Anyway, with my user short experience of Burn X Free (1.5 (v1.5))-application I can recommend it if nothing else after all maintenance procedures works...
However, I would like to know how you solved the problem after all. -
Error 4000 burning CDs with iTunes 7.1
iTunes checks the disc, then burns 3-4 songs, then cancels the CD burn wasting yet another disc. Also, I cannot backup my purchased songs with the backup feature. I get the same error 4000 when attempting to make a backup disc. These problems only began after installing iTunes 7.0. How can these problems be fixed? TIA.
BTW, other CD/DVD burning applications continue to function fine.
Here are the iTunes 7.1 diagnostics results:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Compaq Presario 061 DQ181A-ABA S6500NX NA410
iTunes 7.1.0.59
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), AFS2K (3.1.21.0),
UpperFilters: pwd_2k (7.0.0.162), GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
VIA/S3G UniChrome IGP
Connected Device Information:
DiskDrive, ST3160021A
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
CDROM, HP DVD Writer 300c, Bus Type ATA, Bus Address [0,0]
CDROM, SAMSUNG CD-ROM SC-148C, Bus Type ATA, Bus Address [1,0]
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
E: HP DVD Writer 300c, Rev 9h04
Audio CD in drive.
Found 14 songs on CD, playing time 56:11 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:26:34
Track 3, start time 07:49:60
Track 4, start time 12:18:51
Track 5, start time 16:56:41
Track 6, start time 19:33:10
Track 7, start time 24:03:41
Track 8, start time 28:36:25
Track 9, start time 32:52:61
Track 10, start time 36:26:19
Track 11, start time 40:53:66
Track 12, start time 44:55:32
Track 13, start time 49:39:37
Track 14, start time 53:09:12
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 12 16.
The drive CDRW speeds are: 8 12 16 0.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
F: SAMSUNG CD-ROM SC-148C, Rev B100
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive E: HP DVD Writer 300c on CDR media at speed 16X.
Compaq Presario Windows XPSame problems here. I have 2 different computers and tries 2 different CD-Rs and I found out that it has soemthing to do with the new "Protected AAC audio file" format.
Open iTunes, click on music, on the listing side of the screen right click on name, and then click on "kind".
I bet you can't burn anything with the "Protected AAC audio file."
No solutions yet, so just don't buy anything else from iTunes for now. -
I bought a used PowerMacPC G5. I can burn and read DVDs, but I can't read or burn CDs. The CDs are not even recognized. After the drive searches for a while, the CD is ejected without any error messages. The CDs work okay on my iMac.
I am running Mac OSX 10.4.11. According to the System profiler the CD/DVD drive is a "PioneerDVD-RWDVR-112D." When I compare the information under this heading, the only unusual difference from my iMac is that the G5 reads "Burn Support: Yes (Unsupported)." My iMac reads "Burn Support: Yes (Apple Shipping Drive)."
Under the System Preferences the options are set to "Ask what to do" when a blank CD or DVD is inserted. Music CD set to open iTunes, Picture CD set to open iPhoto, Video DVD set to open DVD player.
Do you have any suggestions?
Thanks, JackHi Jack, great help so far!
Internal...
http://eshop.macsales.com/static_pages/Framework.cfm?page=superdrive/sdl_powerma c_g5.html
External be sure it's Firewire & not Bus powered...
http://eshop.macsales.com/shop/firewire/optical-drives/ -
When starting iTunes I continually get an error message " The registry Settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes." I have unistalled and reinstalled iTunes several times and have cleaned up the registry using a 3rd party Windows utility. Any tips on removing this error message for good?
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
Received this error message when starting iTunes and reinstalling does not resolve it: The registry settings used by iTunes drivers for importing and burning CDs and DVDs is missing...
Can I uninstall existing iTunes without losing my media library? and then install fresh to fix this problem?Hi there kweitkamp,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299
-Griff W.
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