Business connector Error Clarification

Hi
This is regarding the error:
<i>"Login attempt as user dtinet\invista-b2b on host whex004 failed"</i>
The inbound messages to the BC system had stopped abruptly. The messages were in our server mailbox; but BC is not fetching those.
I checked the:
1. POP3 service - its not hanging
2. Reset the password to the mailbox and configured the same in the email port setting. But that didnt work either.
Now the email port is in the disable state(after i disabled it for password reset). I cannot enable the port now. Same time I am getting the error:
<i>com.wm.app.b2b.server.ServerListenerException: [B2BSERV.0070.9003] Enable failed: Could not log into account dtinet\invista-b2b@whex004
     at wm.server.net.EMailListener.setup2(EMailListener.java:457)
     at wm.server.net.EMailListener.loop(EMailListener.java:553)
     at wm.server.net.Listener.run(Listener.java:299)
     at java.lang.Thread.run(Unknown Source)</i>
and
<i>com.wm.util.LocalizedException: [B2BSERV.0062.9001] Service record argument in RecordToDocument is null
     at com.wm.app.b2b.services.RecordToDocumentService.getDocument(RecordToDocumentService.java:268)
     at com.wm.app.b2b.services.RecordToDocumentService.getDocument(RecordToDocumentService.java:404)
     at pub.web.recordToDocument(web.java:708)
     at java.lang.reflect.Method.invoke(Native Method)
     at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:281)
     at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:709)
     at com.wm.app.b2b.server.BaseService.invoke(BaseService.java:140)
     at com.wm.lang.flow.FlowInvoke.invoke(FlowInvoke.java:292)
     at com.wm.lang.flow.FlowState.invokeNode(FlowState.java:559)
     at com.wm.lang.flow.FlowState.step(FlowState.java:430)
     at com.wm.lang.flow.FlowState.invoke(FlowState.java:400)
     at com.wm.app.b2b.server.FlowSvcImpl.baseInvoke(FlowSvcImpl.java:1786)
     at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:709)
     at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:496)
     at com.wm.app.b2b.server.HTTPInvokeHandler.process(HTTPInvokeHandler.java:207)
     at com.wm.app.b2b.server.HTTPDispatch.run(HTTPDispatch.java:446)
     at com.wm.util.pool.PooledThread.run(C:/NT/Perforce/basis/4.1.0-terra/module/core/source/com/wm/util/pool/PooledThread.java:103)
     at java.lang.Thread.run(Unknown Source)</i>
Why cant i enable the email port? Is there some service which i need to restart or change any setting? Also, is there any other reason why its not possible to connect to the mailbox?Please help!!!!!!
Thanks in advance

Hi All,
There is a SAP Note created for this error message.You will get resolution there.
Basically the Message Store (xtn.log) has got corrupted.
SAP Note no. 0000695477.
Regards,
Anuj Dulta

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