Business Objects in 3 Tier

Dear experts -
I was getting an error -> error.inf. This is how this error is getting generated. We have 3 tier architecutre setup for BO because of security issues. Our users have desktop intelligence access through infoview.
1. Rights we have given the users is, users should only refresh the reports from infoview.
2. We disabled the access to launch deski from infoview.
for the above scenario we are getting error.inf.
What should we do to get rid of the error. Please suggest
Regards

Hi
I have the same issue in our environment, we migrated from 6.5 to 3.0 , and for some deski reports if we try to view them through infoview they give this Open document error which says (ERROR:INF)
NOTE: Please note that it is an intermittent error, as sometimes the report runs ok, but more often it just shows the error.
did any of you happens to resolve this issue ??
Thanks in advance

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