Bussiness process

what is the common bussiness process of a project
what is procedure of handling tickets.
please explain in detail I will assign full points.
[email protected]
Message was edited by:
kartikeyan

Hi Karthikeyan,
 Bussiness process in BW menas.. nothing but just extracting the source data from the client systems... and store in in efficient way.. and finally generate the Reports..(in BEx or Web)
.. for implementing the any SAP project means.. the following steps we need to follow..
ASAP Methodology,....Five Phases of ASAP methodlogy.
Phase 1: Project Preparation - The purpose of this phase is to provide initial planning and preparation for your SAP project.
Phase 2: Business Blueprint - The purpose of this phase is to achieve a common understanding of how the company intends to run its business within the SAP System. The result is the Business Blueprint, a detailed documentation of the results gathered during requirements workshops. The Business Blueprint document represents the business process requirements of the company. It is the agreed statement of how the company intends to run its business within the SAP System.
Phase 3: Realization - The purpose of this phase is to implement all the business process requirements based on the Business Blueprint. The system configuration methodology is provided in two work packages: Baseline (major scope); and Final configuration (remaining scope).
Phase 4: Final Preparation - The purpose of this phase is to complete the final preparation (including testing, end user training, system management and cutover activities) to finalize your readiness to go live. The Final Preparation phase also serves to resolve all critical open issues. On successful completion of this phase, you are ready to run your business in your live SAP System.
Phase 5: Go Live & Support - The purpose of this phase is to move from a project-oriented, pre-production environment to live production operation.
Handling Tickets means..
 when you are in supporting project that time.. you wil get Tickets(noting but problem issues)
based on priorities..(Level 1 , Leval 2, level 3..0)seperate tool i wil be there for receiving the tickets,...
you need to give the solution.. and solve those tickets....
regards
@jay

Similar Messages

Support bussiness process in sd?

i want information about Support bussiness process in sd?

What the job responsibilites would be for the Support Consultant? If the Consultant is working in Offshore Support, How the business interaction would be there between the Consultant and Customer? How the Customer Queries were handled successfully sitting from his location.
Job responsibility of a Support consultants is to handle routine tickets, which can be incident (routine problems), change tickets (need configuration change, therefore a change request), normally a support consultant can only advice a change but can't do it , because there is always a change advisory board on client end to evaluate and implement the adviced change.
Business intercation between users and customer can be through mail box utilities, outlook, even telecons and some companies also allow chat.
Usually the customer provides with the number of the document and client/company code and other necessary info. about the process which is facing problem, the consultant tracks the project by logging in to development server and search out for causes, the solution is then sent to user, maybe with snapshot if required.
For those people who asks for for tickets:
1. Tickets are normally raised by end user and carry a priority.
2. Those who are asking SAP gurus to tell them about tickets, pls note that most of the problems except for the basic questions discussed in this group are the tickets themselves, tickets are nothing but the routine incidents the SAP consultants get, if you regularly read the mails in the group you will soon start recognizing tickets.
And the most important thing "Believe in yourself and God, as there is always somebody there to help you".

Bussiness process for a project

Hi All,
We have identified a kpi as TIME TO MARKET for an project.The customer is in Automative supplier.
Can you please tell me which bussiness process i will use and how iwill reduce the cost & time by using SAP PS.
THANKS
Muzamil
[email protected]

Hi ,
The process is like this,
My client is an automobile supplier.The customer need some new parts e.g with new dimensions etc.They will update my client and then my client wil preparea prototype and send it the customer for testing,after approval this part will go to the real production.We have to control only from new dimensions till prototype approval.
Thanks
Muzamil

What is your bussiness process in sd?

what is your bussiness process in sd?

dear srinivas,
business process is nothing but how our clints business runs
it depends on Company to Company
in SAP we will call it AS IS mean clints present business process
for Ex: in some pharma companies they will send the invoice before delivery, once they get the payment then they will delivery the goods
for this we will configure in SAP as per the clints business requirement, we will call it TOBE
hope it clear now
rewards if it helps
siva

Bussiness Process, Integration Process, cc-BPM, BPM

Hello Everybody!!! Please help me!
1) In XI, Business Process = Integration Process = cc-BPM = BPM ??? Are these four the same thing?
2) Please tell me if I'm wrong: we have two types of message exchange in XI, stateless (through simple message exchange) and (ii) statefull (with BPM). There is no other type, ok?
thank you
Julio

Hi Julio,
This is an excerpt from one of the posts:-
BPM- Business Process Management- in XI BPM and ccBPM interchangeably used. for more on BPM- as an SAP standpoint or Business Process level - -/people/thomas.volmering/blog/2005/09/21/welcome-to-the-new-bpm-corner
ccBPM- Cross Component BPM -
https://sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/xi/archive-xi_ppts_internal_etc/sap%20netweaver%20rig%20webinar%20-%20cross-component%20business%20process%20management%20with%20xi%203.0.pdf
http://help.sap.com/saphelp_nw2004s/helpdata/en/3c/831620a4f1044dba38b370f77835cc/frameset.htm
Hope this helps.
Regards.
Praveen

SRM Bussiness Process

Dear SRM Experts,
We are trying to implement this bussines process.
1-Create a PR in R3 (Direct and Indirect materials)
2-Transfer them to SRM, with PDP
3-Create a Bid Invitation with reference to this PR (we belive that the PR maintains the same number as in R3)
4- Vendor enters the price
5- Create the PO in SRM,transfer it to R3 and end the Bussines Process in R3.
Is it correct using the classic scenario?
Thanks for the Information!

Hi
Procedure as per points 1,2,3 are correct.
4. Send Bid invitation to vendor. vendor submit price. Purchaser accepts/reject the Bid.
5. Initiate PO create process in SRM for the accepted Bid. But actually the PO gets created in Backend system in classic scenario. Batch job update the value(backend PO) in SRM document history.
Do reward points if helpful.
Regards
Jagadish

Bussiness process of Inter company sales and why we suggest Inter company

Dear All SD Gurus,
I want to Know the business procees of inter company sales and why we suggest inter company sales to clint?.
Because in Third party sales also vendor delivers the goods to customer so why we need to go for Inter company.I want know the Major defferences between them.
Please Help
Regards
S Kumar

Dear Sandeep
1) Inter Company Transfer
We should not call the inter company transfer as sales. The proper way to account for these transfers is to treat them as consignment sales.
Why?
1) You do not recognize income until the stock is actually sold to the end user (ie retailer, wholesaler).
2) You minizime your taxable income.
2) Third Party Sales
In third-party order processing, your company does not deliver the items requested by a customer. Instead, you pass the order along to a third-party vendor who then ships the goods directly to the customer and bills you. A sales order may consist partly or wholly of third-party items. Occasionally, you may need to let a vendor deliver items you would normally deliver yourself.
Thanks
G. Lakshmipathi

Bussiness process editor

Hy ,
I'm facing some difficulties with the Business Process Editor in $WSHOME/bin/lh . I cannot edit any objects from the repository . As soon as i edit a bracket or add a new field/row/property , and i click ok , an ArrayIndexOutOfBoundsExcepion:0 occurs and then another click on ok gives me the message :
com.waveset.util.WavesetException: Unable to locate object
A stack trace follows :
com.waveset.util.WavesetException: Unable to locate object
at com.waveset.ui.editor.framework.EditorState.assimilateChanges(EditorState.java:2488)
at com.waveset.ui.editor.framework.EditorState.objectDialogCommit(EditorState.java:2543)
at com.waveset.ui.editor.util.ObjectDialog.buttonOK(ObjectDialog.java:346)
at com.waveset.ui.editor.util.SimpleDialog$1.actionPerformed(SimpleDialog.java:127)
at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2012)
at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2335)
at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:404)
at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:253)
.. more swing stack crap :) .
Thank you for reading this , and if you have any ideas/suggestions on how to solve this , please post them .
Gibi
Edited by: java_gibi on Jan 9, 2008 4:10 AM

HI,
Has the above suggestion worked for you.
I f not try changing to a new repository will solve your issue and let me know.
Regards,
Zebra8
Edited by: zebra8 on Jan 9, 2008 5:24 AM

Differences between the O2C processes in SD and CRM

Hi
Can anyone tell me the differences between OTC processes in CRM and R/3?
Thanks
Tarang

hi
before that you need to understand what is the difference between the sales and business process
here it is
normal scenario of identifying the customer and getting the money for what we sold to him or gave him service is called Business Process.It includes a lot of activities like Sales Order, Delivery Picking(what kind of picking), and Invoice(what kind of invoice).But, where as a sales procees is nothing but it includes up to how we sold to the customer, like in SAP we can say that only up to sales order.
or
The sales process which relevant sales scenario such as sales order, delivery and billing where as business process which contains finance, material and sales scenarios it is nothing but complete business of the organization.
Bussiness process defines way of defining your businees needs,which includes
what type of businees you are carrying out.
Producion scenario to plaaning for production ,storage and dispatching with sales requirements to selling terms.
Sales process is part of your defined process ,how you do business with customers.(categarization of customers to discount to rebate)
Hope this will put some light on this issue.
Cheers
or
Sales Process is equiv. to the Order to Cash Process (OTC) which is an outflow process meaning an outflow of goods in exchange for cash, whereas a business process is equiv. to Procure/Purchase to Pay (P2P) process which is an inflow process meaning source of goods - where are goods sourced?....internal supply, external supply - which is an inflow process where good are sourced by company.
or
Business process is the Macro and Sales process is the Micro.
The sales process is limited just till processing the Sales Order. The Delivery - The Transfer Order (In case WM is active) - The Shipment are all a part of the Distribution process.
The business process complies of the way the whole sales cycle is carried out and it could be right from the inquiry till the Accounting Document is cleared.
now O2C is order to cash it is placed when ever final purchase order lies with the manufacturer,till date and end date bot are specified
rest you can have from above post
hope it will serve your purpose
best regards
ashish

SD Business Process

Hi,
Can someone help me out in getting some docs where i can find the Bussiness Process in SD.
Kindly let me know abt that??
Regards,
Sekhar

Link Between SAP SD, MM & FI
The link between SD and MM :-
1. When you create sales order in SD, all the details of the items are copied from Material master of MM.
2. MRP and availibility check related data is also taken from MM although you control this data in SD also.
3. While you create inbound/outbound delivery with reference to a sales order,the shipping point determination takes place with the help of the loading group, plant data, shipping conditions etc. This also refers to Material Master.
4. The material which you are entering in a sales order must be extended to the sales area of your sales order/customer otherwise you cannot transact with this material.
There are many such links between SD and MM.
Now the link between SD and FI :-
1. Whenever you create a delivery with reference to a sales order, goods movement takes place in the bacgground. eg. In case of standard sales order, you create an outbound goods delivery to the customer.
Here movement 601 takes place. This movement is configured in MM. Also, this movement hits some G/L account in FI. Every such movement of good s hits some G/L account.
2. The accounts posting in FI is done with reference to the billing documents (invoice, debit note, credit note etc) created in SD. Thus this is a link between SD and FI
3. Tax determination: In case of a tax determination also, there is a direct link between SD and MM
SD Integration points with other modules
SD module is highly integrated with the other modules in SAP.
Sales Order
Integration Points                      Module
Availability Check             -       MM
Credit Check                   -       FI
Costing                        -       CO/ MM
Tax Determination              -       FI
Transfer of Requirements       -       PP/ MM
Delivery & Goods Issue
Integration Points                      Module
Availability Check             -       MM
Credit Check                   -       FI
Reduces stock                  -       MM
Reduces Inventory $            -       FI/ CO
Requirement Eliminated         -       PP/ MM
Billing -
Integration Points                      Module
Debit A/R                      -       FI/ CO
Credit Revenue                 -       FI/ CO
Updates G/ L                   -       FI/ CO
(Tax, discounts, surcharges, etc.)
Milestone Billing              -       PS
Return Delivery & Credit Memo -
Integration Points                      Module
Increases Inventory            -       MM
Updates G/ L                   -       FI
Credit Memo                    -       FI
Adjustment to A/R              -       FI
Reduces Revenue                -       FI
SD Transaction Code Flow:
Inquiry / Document type IN
Tcode for creation VA11,VA12,VA13. tables VBAK,VBAP
Quotation / QT
Tcode for creation VA21,VA22,VA23. tables VBAK,VBAP
Purchase Order PO
Tcode for creation ME21,ME22,ME23. tables EKKO,EKPO.
Sales Order OR
Tcode for creation VA01,VA02,VA03. tables VBAK,VBAP
Delivery LF
Tcode for creation VL01,VL02,VL03. tables LIKP,LIPS
Billing F2
Tcode for creation VF01,VF02,VF03. tables VBRK,VBRP
Regards,
Rajesh Banka
Reward suitable points.
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MM Business Process

Hi,
Can someone help me out in getting some docs where i can find the Bussiness Process in MM.
Kindly let me know abt that??
Regards,
Sekhar

Hi Sekhar,
When u say business process it differs from company to company like certain things are as given below.
1) Procure to Pay for raw materials
2) Procure to pay for spares
3) procure to pay for assets
4) sub contracting process
5) Inventory management process
6) physical inventory process
7) Stock transport order process.
it the client business process what we are going to study & map it into SAP, u can find documents by searching in google.com
Regards

MM-CIN Bussiness Requirement Document

Hi,
Can you help me with:
MM-CIN Bussiness Requirement Document: From PO to Invoice how CIN plays the role...(General Client Requirement).I dont want the customizing part ! I am looking for the bussiness process.
Regards,
eswarmanu...

Hi,
Pls have a look the blw process ;
1. I am procuring the raw material (1000), which is excisable.
First of all maintain J1ID - Excise Master Data for material, vendor, excise tax rates, etc...
Declare Material 1000 as Raw Material and 2000 as RG1 in J1ID.
Transactions: -
1. ME21N - Create Purchase Order with appropriate Tax Code for raw Material 1000
2. MIGO - Goods Receipt > Purchase Order of RM 1000 (Here Part 1 OR Capture OR Capture & Post Excise Invoice, as per requirement)
3. J1IEX - Post Excise Invoice (if only captured during MIGO)
4. MIRO - LIV for PO
Reports: -
For Excise Invoice;
1. J1I7 - Query Excise invoices (Here see report for ETT - GRPO)
2. J2I9 - New Monthly Returns Report Rule 57AE
For Excise Registers;
1. J1I5 - Register creation for RG23 (Here Use classification key - ROP and update entry for Raw Material 1000)
2. J2I5 - Extract RG23A Part 1 and 2
3. J2I6 - Print Utility of Excise Registers RG23A Part 1 and 2
2. Using same material, Iu2019 m going to do produce finished product (2000).
After Goods Receipt of FG from Production, follow the below Process;
For Excise Registers;
1. J1I5 - Register creation for RG23A Part 1 and RG1 (Here Use classification key - RMA and update entry for FG 2000 / Use classification key - IIM and update entry for RM 1000)
2. J2I5 - Extract RG1 Register and RG23A Part 1
3. J2I6 - Print Utility of RG1 Register and RG23A Part 1
3. Finally I am selling the material (Also excisable material).
Transactions: -
1. VA01 - Sales Order for FG 2000
2. VL01N - Delivery and PGI of FG 2000
3. VF01 - Billing Document for FG 2000
4. J1IIN - Outgoing Excise Invoice for FG 2000
Reports: -
For Excise Invoice;
1. J1I7 - Query Excise invoices (Here use ETT - DLFC to see outgoing excise invoice)
2. J2I9 - New Monthly Returns Report Rule 57AE
For Excise Registers;
1. J1I5 - Register creation for RG1 (Here Use classification key - IDH and update entry for Raw Material 1000)
2. J2I5 - Extract RG23A Part 2 and RG1
3. J2I6 - Print Utility of Excise registers RG23A Part 2 and RG1
And J2IUN - For Month end Utilization for Sales Excise Invoices

Support project process

hi friends
whAT is the process of support project?

Hi
Make small search before posting the query there are tons of posts on the same issue
Salient Features In Support Project:
Providing support to the post implementation project
Resolving all user related issues
Creating reports using ABAP Queries as per the customer requirements
Creation of new sales offices in SAP system
Set up new sales areas
Creation of New Sales Order types, Delivery types and Billing Types for new Plant
Basic support on Sales activities related to sales order processing delivery and billing
Updating the number ranges during the year end
Providing training as per the users manual
Support Responsibilities:
Resolved SD related Tickets that are received from users.
Handled tickets within the agreed service level agreement.
User training - SD Module.
Reports have been created with Info-structures and ABAP queries as per requirements.
Made necessary configuration changes and tested whenever needed.
Developing systems to meet Customers Requirements.
Inter-department co-ordination for SAP related activities.
Updating & Monitoring of Master data in SAP.
Migrated data into SAP whenever needed from legacy system
To add more
1. Handle regular tickets
2. Need to develop new output types with the help of ABAPer
3. issues related to pricing / taxes etc
4. Do some config changes based on need ex: create new sales group/sales office/new doc type/ new condition type etc
5. Need to add some routines/requirements based on need
6. to add some anything new you have make a Functional specs
Support Process
Support bussiness process in sd?
support business processin sd

Process termination in event handler

Is there a way to terminate the bussiness process inside an event handler? I would like to have a receive element Cancel which could be executed anytime during the process and which would terminate it. But when I place the Exit element to the event handler, it says that the Sun BPEL engine does not support this.
Is there any other way to do it? Maybe it' possible to use the fault handler for this? Is this feature planned for future releases of BPEL SE?
Thank you.

thanks for filing mark. Can you also send the URI of the bug? so i know which bug tracker you filed it in.
We deferred this feature for this release, We hope to get this in in the next release.
We do have support for exit construct in BPEL, but it is beta. What is not well supported is that when it appears in concurrent paths of execution. Hence the validation from the GUI.
What i can suggest is that you can disable the validations of the NB project and deploy it. You can disable the validation by going to the properties of the bpel project and "check/uncheck" the flag that says something like build with errors. hopefully there are no other validation issues. Bear in mind that this would be a beta feature, may or maynot have other issues when you use it in the event handler.

Cannot delete a sub-process associated with a role

Hello I have a problem.
I have configured the ERM module in SAP GRC AC 5.3. I have added the roles.
Now they have migrated the machine with all the data.
I want to delete an business process & sub-process. It says that I have a role linked with. I delete the role.
When I try un unlink the bussiness process from the sub-process it says "Cannot delete a sub-process associated with a role".
The role is deleted.
How can I delete this 2 elements from the ERM?
Please help me.
Best Regards.
Pablo Mortera.

Hi:
I ran into this as well.
Under the device information of the CSF/softphone, there is a Primary Phone field that is pointing to the mac address of the physical phone for deskphone mode. If you change this to you will be able to remove the record successfully.
You need to have the enterprise parameter set correctly as mentioned already and when you are on the phone configuration page, and go to dependancy records, you will see the dependancy record show "phone" - click on that and it will bring you to the CSF/softphone page to make the change.
HTH
John

Bussiness process

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