Calculate response time according to contract

What is missing ?
Service request task
We can not get oracle to calculate and auto populate start date & time fields according to responsetime scheme set up in contract coverage template.
It should populate when you choose task type.

If you are refering to the planned start date/time and planned end date/time then yes Oracle doesn't do this. We have build a customisation for this

Similar Messages

How to calculate Response time in HH:MM:SS format ?

Hi,
How can we calculate reponse time in HH:MM:SS format?
I have tried this formula but doesnt really seems to be providing desired output
CAST (FLOOR (TIMESTAMPDIFF (SQL_TSI_HOUR, "Service Request"."Opened Date and Time" , "Service Request"."Closed Date and Time" ) /24) as CHAR) || ' Days, ' || CAST (FLOOR((TIMESTAMPDIFF (SQL_TSI_MINUTE, "Service Request"."Opened Date and Time" , "Service Request"."Closed Date and Time" ) - FLOOR (TIMESTAMPDIFF (SQL_TSI_HOUR, "Service Request"."Opened Date and Time" , "Service Request"."Closed Date and Time" ) /24) *1440)/60) as CHAR) || ' Hours, ' || CAST (TIMESTAMPDIFF(SQL_TSI_MINUTE, "Service Request"."Opened Date and Time" , "Service Request"."Closed Date and Time" ) - (FLOOR (TIMESTAMPDIFF (SQL_TSI_HOUR, "Service Request"."Opened Date and Time" , "Service Request"."Closed Date and Time" ) /24) *1440) - (FLOOR((TIMESTAMPDIFF (SQL_TSI_MINUTE, "Service Request"."Opened Date and Time" , "Service Request"."Closed Date and Time" ) - FLOOR (TIMESTAMPDIFF (SQL_TSI_HOUR, "Service Request"."Opened Date and Time" , "Service Request"."Closed Date and Time" ) /24) *1440)/60)*60) as CHAR) || ' Minutes'
Output for this formula :
Opened Time Closed Time Response Time
16/10/2008 08:50:00 21/10/2008 11:33:21 5 Days, 2 Hours, 43 Minutes
16/10/2008 08:57:00 24/10/2008 15:17:38 8 Days, 6 Hours, 21 Minutes
16/10/2008 09:55:00 27/11/2008 10:44:36 42 Days, 0 Hours, 50 Minutes
16/10/2008 10:13:00 21/10/2008 13:53:38 5 Days, 3 Hours, 41 Minutes
16/10/2008 11:18:00 20/10/2008 09:11:29 3 Days, 21 Hours, 53 Minutes
I just need time difference between Closed Time and Open time in HH:MM:SS format.
Regards
Ahmed

WITH m AS
SELECT [Minutes] = CAST(21.52 * 60 AS int)
SELECT CAST([Minutes] / 60 AS varchar) + ':' + RIGHT(100 + [Minutes] % 60, 2)
FROM m
Best Regards,Uri Dimant SQL Server MVP,
http://sqlblog.com/blogs/uri_dimant/
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Unable to calculate response time.

Hi,
The response time for quality system is not getting updated. On further analysis we came to know the job SAP_COLLECTOR_FOR_PERFMONITOR ws not scheduled. we rescheduled the job. now it is running fine but still complete stats are not getting updated.( getting updated partly) missing few hours in between.
Can you please help.
Thanks,
Vijay

Hi Markus,
This jobs are already scheduled. I have already checked SAP_COLLECTOR_FOR_PERFMONITOR. This is running on a hourly basis. SAP_COLLECTOR_FOR_JOBSTATISTIC is running on daily basis. now is there something else we need to check.
Thanks in advance
Vijay

Calculate responce time in ssrs

hi .
i am working on SSRS. we have some chat data like chat ID,chat_time,visitor-ID and operator Id. suppose data is like this
visitor     12.2.12
operator    12.2.18
visitor     12.2.20
visitor     12.2.21
visitor     12.2.23
operator    12.2.38
in this scenario i want to calculate response time between visitor and operator.
now i am using previous function for calculate previous row time.but this works only when data like this
visitor     12.2.23
operator    12.2.38
visitor     12.2.42
operator    12.2.44
mean 1 visitor and i operator but if i have 3 visitor and then operator so how i calculate visitor first message and then operator reasponse time
thanks in advance

Hi steve,
If I understand correctly, you want to calculate the response time between visitor and operator. And if there are more than one visitors between two operators, we should calculate the first visitor. After testing the issue in my local environment, please
refer to the following steps:
In the design mode, click the menu” Report”>>”Report Properties”>>”Code” tab. Then place the code below in the section:
Dim shared AA As String
Dim shared CC As Date
Dim shared DD As Date
Public Shared Function getPrevious(Person as String,Item As Date) As Integer
If (Person="operator") Then
DD=Item
End If
If (Person=AA) OR (Person="operator") Then
Else
AA=Person
CC=Item
End If
If (Person="operator") Then
AA="nothing"
return DateDiff("s",CC,DD)
End If
End Function
Right-click the times (response time) column to insert a column right of it.
Modify the expression of the new cell as follows:
=code.getPrevious(Fields!Person.Value,Fields!times.Value)
The following screenshot is for your reference:
If you have any other questions, please feel free to ask.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

Report to calculate avg response time for a transaction using ST03.

Hi Abap Gurus ,
I want to develop a report which calculates the average response time(ST 03) for a transaction on hourly basis.
I have read many threads like in which users are posting which tables/FM to use to extract data such as dialog step and total response time .
I am sure many would have created a report like this , would appeciate if you can share pseudo code for same.Any help regarding the same is highly appreciated...
Cheers,
Karan

http://jakarta.apache.org/jmeter/

SQL tune (High response time)

Hi,
I am writing the following function which is causing high response time. Can you please help? Please SBMS_SQLTUNE advise.
GENERAL INFORMATION SECTION
Tuning Task Name : BFG_TUNING1
Tuning Task Owner : ARADMIN
Scope : COMPREHENSIVE
Time Limit(seconds) : 60
Completion Status : COMPLETED
Started at : 01/28/2013 15:48:39
Completed at : 01/28/2013 15:49:43
Number of SQL Restructure Findings: 7
Number of Errors : 1
Schema Name: ARADMIN
SQL ID : 2d61kbs9vpvp6
SQL Text : SELECT /*+no_merge(chg)*/ chg.CHANGE_REFERENCE,
chg.Customer_Name, chg.Customer_ID, chg.Contract_ID,
chg.Change_Title, chg.Change_Type, chg.Change_Description,
chg.Risk, chg.Impact, chg.Urgency, chg.Scheduled_Start_Date,
chg.Scheduled_End_Date, chg.Scheduled_Start_Date_Int,
chg.Scheduled_End_Date_Int, chg.Outage_Required,
chg.Change_Status, chg.Change_Status_IM, chg.Reason_for_change,
chg.Customer_Visible, chg.Change_Source,
chg.Related_Ticket_Type, chg.Related_Ticket_ID,
chg.Requested_By, chg.Requested_For, chg.Site_ID, chg.Site_Name,
chg.Element_id, chg.Element_Type, chg.Element_Name,
chg.Search_flag, chg.remedy_id, chg.Change_Manager,
chg.Email_Manager, chg.Queue, a.customer as CUSTOMER_IM,
a.contract as CONTRACT_IM, a.cid FROM exp_cm_cusid1 a, (sELECT *
FROM EXP_BFG_CM_JOIN_V WHERE CUSTOMER_ID = 14187) chg WHERE
a.bfg_con_id IS NULL AND a.bfg_cus_id = chg.customer_id AND
NOT EXISTS (SELECT a.bfg_con_id FROM exp_cm_cusid1 a WHERE
a.bfg_con_id IS NOT NULL AND a.bfg_cus_id = chg.customer_id
AND a.bfg_con_id = chg.contract_id ) UNION SELECT
/*+no_marge(chg)*/ chg.CHANGE_REFERENCE, chg.Customer_Name,
chg.Customer_ID, chg.Contract_ID, chg.Change_Title,
chg.Change_Type, chg.Change_Description, chg.Risk, chg.Impact,
chg.Urgency, chg.Scheduled_Start_Date, chg.Scheduled_End_Date,
chg.Scheduled_Start_Date_Int, chg.Scheduled_End_Date_Int,
chg.Outage_Required, chg.Change_Status, chg.Change_Status_IM,
chg.Reason_for_change, chg.Customer_Visible, chg.Change_Source,
chg.Related_Ticket_Type, chg.Related_Ticket_ID,
chg.Requested_By, chg.Requested_For, chg.Site_ID, chg.Site_Name,
chg.Element_id, chg.Element_Type, chg.Element_Name,
chg.Search_flag, chg.remedy_id, chg.Change_Manager,
chg.Email_Manager, chg.Queue, a.customer as CUSTOMER_IM,
a.contract as CONTRACT_IM, a.cid FROM exp_cm_cusid1 a, (sELECT *
FROM EXP_BFG_CM_JOIN_V WHERE CUSTOMER_ID = 14187) chg WHERE
a.bfg_cus_id = chg.customer_id AND a.bfg_con_id =
chg.contract_id AND a.bfg_con_id IS NOT NULL
FINDINGS SECTION (7 findings)
1- Restructure SQL finding (see plan 1 in explain plans section)
The predicate REGEXP_LIKE ("T100"."C536871160",'^[[:digit:]]+$') used at
line ID 26 of the execution plan contains an expression on indexed column
"C536871160". This expression prevents the optimizer from selecting indices
on table "ARADMIN"."T100".
Recommendation
- Rewrite the predicate into an equivalent form to take advantage of
indices. Alternatively, create a function-based index on the expression.
Rationale
The optimizer is unable to use an index if the predicate is an inequality
condition or if there is an expression or an implicit data type conversion
on the indexed column.
2- Restructure SQL finding (see plan 1 in explain plans section)
The predicate TO_NUMBER(TRIM("T100"."C536871160"))=:B1 used at line ID 26 of
the execution plan contains an expression on indexed column "C536871160".
This expression prevents the optimizer from selecting indices on table
"ARADMIN"."T100".
Recommendation
- Rewrite the predicate into an equivalent form to take advantage of
indices. Alternatively, create a function-based index on the expression.
Rationale
The optimizer is unable to use an index if the predicate is an inequality
condition or if there is an expression or an implicit data type conversion
on the indexed column.
3- Restructure SQL finding (see plan 1 in explain plans section)
The predicate REGEXP_LIKE ("T100"."C536871160",'^[[:digit:]]+$') used at
line ID 10 of the execution plan contains an expression on indexed column
"C536871160". This expression prevents the optimizer from selecting indices
on table "ARADMIN"."T100".
Recommendation
- Rewrite the predicate into an equivalent form to take advantage of
indices. Alternatively, create a function-based index on the expression.
Rationale
The optimizer is unable to use an index if the predicate is an inequality
condition or if there is an expression or an implicit data type conversion
on the indexed column.
4- Restructure SQL finding (see plan 1 in explain plans section)
The predicate TO_NUMBER(TRIM("T100"."C536871160"))=:B1 used at line ID 10 of
the execution plan contains an expression on indexed column "C536871160".
This expression prevents the optimizer from selecting indices on table
"ARADMIN"."T100".
Recommendation
- Rewrite the predicate into an equivalent form to take advantage of
indices. Alternatively, create a function-based index on the expression.
Rationale
The optimizer is unable to use an index if the predicate is an inequality
condition or if there is an expression or an implicit data type conversion
on the indexed column.
5- Restructure SQL finding (see plan 1 in explain plans section)
The predicate REGEXP_LIKE ("T100"."C536871160",'^[[:digit:]]+$') used at
line ID 6 of the execution plan contains an expression on indexed column
"C536871160". This expression prevents the optimizer from selecting indices
on table "ARADMIN"."T100".
Recommendation
- Rewrite the predicate into an equivalent form to take advantage of
indices. Alternatively, create a function-based index on the expression.
Rationale
The optimizer is unable to use an index if the predicate is an inequality
condition or if there is an expression or an implicit data type conversion
on the indexed column.
6- Restructure SQL finding (see plan 1 in explain plans section)
The predicate TO_NUMBER(TRIM("T100"."C536871160"))=:B1 used at line ID 6 of
the execution plan contains an expression on indexed column "C536871160".
This expression prevents the optimizer from selecting indices on table
"ARADMIN"."T100".
Recommendation
- Rewrite the predicate into an equivalent form to take advantage of
indices. Alternatively, create a function-based index on the expression.
Rationale
The optimizer is unable to use an index if the predicate is an inequality
condition or if there is an expression or an implicit data type conversion
on the indexed column.
7- Restructure SQL finding (see plan 1 in explain plans section)
An expensive "UNION" operation was found at line ID 1 of the execution plan.
Recommendation
- Consider using "UNION ALL" instead of "UNION", if duplicates are allowed
or uniqueness is guaranteed.
Rationale
"UNION" is an expensive and blocking operation because it requires
elimination of duplicate rows. "UNION ALL" is a cheaper alternative,
assuming that duplicates are allowed or uniqueness is guaranteed.
ERRORS SECTION
- The current operation was interrupted because it timed out.
EXPLAIN PLANS SECTION
1- Original
Plan hash value: 1047651452
| Id | Operation | Name | Rows | Bytes | Cost (%CPU)| Time | Inst |IN-OUT|
| 0 | SELECT STATEMENT | | 2 | 28290 | 567 (37)| 00:00:07 | | |
| 1 | SORT UNIQUE | | 2 | 28290 | 567 (37)| 00:00:07 | | |
| 2 | UNION-ALL | | | | | | | |
|* 3 | HASH JOIN RIGHT ANTI | | 1 | 14158 | 373 (5)| 00:00:05 | | |
| 4 | VIEW | VW_SQ_1 | 1 | 26 | 179 (3)| 00:00:03 | | |
| 5 | NESTED LOOPS | | 1 | 37 | 179 (3)| 00:00:03 | | |
|* 6 | TABLE ACCESS FULL | T100 | 1 | 28 | 178 (3)| 00:00:03 | | |
|* 7 | INDEX RANGE SCAN | I1451_536870913_1 | 1 | 9 | 1 (0)| 00:00:01 | | |
| 8 | NESTED LOOPS | | 1 | 14132 | 193 (5)| 00:00:03 | | |
|* 9 | HASH JOIN | | 1 | 14085 | 192 (5)| 00:00:03 | | |
|* 10 | TABLE ACCESS FULL | T100 | 1 | 28 | 178 (3)| 00:00:03 | | |
| 11 | VIEW | EXP_BFG_CM_JOIN_V | 3 | 42171 | 13 (24)| 00:00:01 | | |
| 12 | UNION-ALL | | | | | | | |
|* 13 | HASH JOIN | | 1 | 6389 | 5 (20)| 00:00:01 | | |
| 14 | REMOTE | PROP_CHANGE_REQUEST_V | 1 | 5979 | 2 (0)| 00:00:01 | ARS_B~ | R->S |
| 15 | REMOTE | PROP_CHANGE_INVENTORY_V | 1 | 410 | 2 (0)| 00:00:01 | ARS_B~ | R->S |
| 16 | HASH UNIQUE | | 1 | 6052 | 6 (34)| 00:00:01 | | |
|* 17 | HASH JOIN | | 1 | 6052 | 5 (20)| 00:00:01 | | |
| 18 | REMOTE | PROP_CHANGE_REQUEST_V | 1 | 5979 | 2 (0)| 00:00:01 | ARS_B~ | R->S |
| 19 | REMOTE | PROP_CHANGE_INVENTORY_V | 1 | 73 | 2 (0)| 00:00:01 | ARS_B~ | R->S |
| 20 | HASH UNIQUE | | 1 | 5979 | 3 (34)| 00:00:01 | | |
| 21 | REMOTE | PROP_CHANGE_REQUEST_V | 1 | 5979 | 2 (0)| 00:00:01 | ARS_B~ | R->S |
| 22 | TABLE ACCESS BY INDEX ROWID| T1451 | 1 | 47 | 1 (0)| 00:00:01 | | |
|* 23 | INDEX RANGE SCAN | I1451_536870913_1 | 1 | | 1 (0)| 00:00:01 | | |
| 24 | NESTED LOOPS | | 1 | 14132 | 193 (5)| 00:00:03 | | |
|* 25 | HASH JOIN | | 1 | 14085 | 192 (5)| 00:00:03 | | |
|* 26 | TABLE ACCESS FULL | T100 | 1 | 28 | 178 (3)| 00:00:03 | | |
| 27 | VIEW | EXP_BFG_CM_JOIN_V | 3 | 42171 | 13 (24)| 00:00:01 | | |
| 28 | UNION-ALL | | | | | | | |
|* 29 | HASH JOIN | | 1 | 6389 | 5 (20)| 00:00:01 | | |
| 30 | REMOTE | PROP_CHANGE_REQUEST_V | 1 | 5979 | 2 (0)| 00:00:01 | ARS_B~ | R->S |
| 31 | REMOTE | PROP_CHANGE_INVENTORY_V | 1 | 410 | 2 (0)| 00:00:01 | ARS_B~ | R->S |
| 32 | HASH UNIQUE | | 1 | 6052 | 6 (34)| 00:00:01 | | |
|* 33 | HASH JOIN | | 1 | 6052 | 5 (20)| 00:00:01 | | |
| 34 | REMOTE | PROP_CHANGE_REQUEST_V | 1 | 5979 | 2 (0)| 00:00:01 | ARS_B~ | R->S |
| 35 | REMOTE | PROP_CHANGE_INVENTORY_V | 1 | 73 | 2 (0)| 00:00:01 | ARS_B~ | R->S |
| 36 | HASH UNIQUE | | 1 | 5979 | 3 (34)| 00:00:01 | | |
| 37 | REMOTE | PROP_CHANGE_REQUEST_V | 1 | 5979 | 2 (0)| 00:00:01 | ARS_B~ | R->S |
| 38 | TABLE ACCESS BY INDEX ROWID | T1451 | 1 | 47 | 1 (0)| 00:00:01 | | |
|* 39 | INDEX RANGE SCAN | I1451_536870913_1 | 1 | | 1 (0)| 00:00:01 | | |
Predicate Information (identified by operation id):
3 - access("ITEM_0"="EXP_BFG_CM_JOIN_V"."CUSTOMER_ID" AND "ITEM_1"="EXP_BFG_CM_JOIN_V"."CONTRACT_ID")
6 - filter("C536871050" LIKE '%FMS%' AND REGEXP_LIKE ("C536871160",'^[[:digit:]]+$') AND ("C536871088" IS NULL
OR REGEXP_LIKE ("C536871088",'^[[:digit:]]+$')) AND TO_NUMBER(TRIM("C536871088")) IS NOT NULL AND
TO_NUMBER(TRIM("C536871160"))=:SYS_B_0 AND "C536871160" IS NOT NULL AND "C536871050" IS NOT NULL AND "C7"=0)
7 - access("C536870913"="C536870914")
9 - access("EXP_BFG_CM_JOIN_V"."CUSTOMER_ID"=TO_NUMBER(TRIM("C536871160")))
10 - filter("C536871050" LIKE '%FMS%' AND REGEXP_LIKE ("C536871160",'^[[:digit:]]+$') AND ("C536871088" IS NULL
OR REGEXP_LIKE ("C536871088",'^[[:digit:]]+$')) AND TO_NUMBER(TRIM("C536871088")) IS NULL AND
TO_NUMBER(TRIM("C536871160"))=:SYS_B_0 AND "C536871160" IS NOT NULL AND "C536871050" IS NOT NULL AND "C7"=0)
13 - access("CHG"."PRP_CHG_REFERENCE"="INV"."PRP_CHG_REFERENCE")
17 - access("CHG"."PRP_CHG_REFERENCE"="INV"."PRP_CHG_REFERENCE")
23 - access("C536870913"="C536870914")
25 - access("EXP_BFG_CM_JOIN_V"."CUSTOMER_ID"=TO_NUMBER(TRIM("C536871160")) AND
"EXP_BFG_CM_JOIN_V"."CONTRACT_ID"=TO_NUMBER(TRIM("C536871088")))
26 - filter("C536871050" LIKE '%FMS%' AND REGEXP_LIKE ("C536871160",'^[[:digit:]]+$') AND ("C536871088" IS NULL
OR REGEXP_LIKE ("C536871088",'^[[:digit:]]+$')) AND TO_NUMBER(TRIM("C536871088")) IS NOT NULL AND
TO_NUMBER(TRIM("C536871160"))=:SYS_B_1 AND "C536871160" IS NOT NULL AND "C536871050" IS NOT NULL AND "C7"=0)
29 - access("CHG"."PRP_CHG_REFERENCE"="INV"."PRP_CHG_REFERENCE")
33 - access("CHG"."PRP_CHG_REFERENCE"="INV"."PRP_CHG_REFERENCE")
39 - access("C536870913"="C536870914")
Remote SQL Information (identified by operation id):
14 - SELECT "PRP_CHG_REFERENCE","CUS_ID","CUS_NAME","CNT_BFG_ID","PRP_TITLE","PRP_CHG_TYPE","PRP_DESCRIPTION","PR
P_BTIGNITE_PRIORITY","PRP_CUSTOMER_PRIORITY","PRP_CHG_URGENCY","PRP_RESPONSE_REQUIRED_BY","PRP_REQUIRED_BY_DATE","P
RP_CHG_OUTAGE_FLAG","PRP_CHG_STATUS","PRP_CHG_FOR_REASON","PRP_CHG_CUSTOMER_VISIBILITY","PRP_CHG_SOURCE_SYSTEM","PR
P_RELATED_TICKET_TYPE","PRP_RELATED_TICKET_ID","CHANGE_INITIATOR","CHANGE_ORIGINATOR","CHANGE_MANAGER","QUEUE"
FROM "PROP_OWNER2"."PROP_CHANGE_REQUEST_V" "CHG" WHERE "CUS_ID"=:1 (accessing 'ARS_BFG_DBLINK.WORLD' )
15 - SELECT "PRP_CHG_REFERENCE","SIT_ID","SIT_NAME","ELEMENT_SUMMARY","PRODUCT_NAME" FROM
"PROP_OWNER2"."PROP_CHANGE_INVENTORY_V" "INV" (accessing 'ARS_BFG_DBLINK.WORLD' )
18 - SELECT "PRP_CHG_REFERENCE","CUS_ID","CUS_NAME","CNT_BFG_ID","PRP_TITLE","PRP_CHG_TYPE","PRP_DESCRIPTION","PR
P_BTIGNITE_PRIORITY","PRP_CUSTOMER_PRIORITY","PRP_CHG_URGENCY","PRP_RESPONSE_REQUIRED_BY","PRP_REQUIRED_BY_DATE","P
RP_CHG_OUTAGE_FLAG","PRP_CHG_STATUS","PRP_CHG_FOR_REASON","PRP_CHG_CUSTOMER_VISIBILITY","PRP_CHG_SOURCE_SYSTEM","PR
P_RELATED_TICKET_TYPE","PRP_RELATED_TICKET_ID","CHANGE_INITIATOR","CHANGE_ORIGINATOR","CHANGE_MANAGER","QUEUE"
FROM "PROP_OWNER2"."PROP_CHANGE_REQUEST_V" "CHG" WHERE "CUS_ID"=:1 (accessing 'ARS_BFG_DBLINK.WORLD' )
19 - SELECT "PRP_CHG_REFERENCE","SIT_ID","SIT_NAME" FROM "PROP_OWNER2"."PROP_CHANGE_INVENTORY_V" "INV"
(accessing 'ARS_BFG_DBLINK.WORLD' )
21 - SELECT "PRP_CHG_REFERENCE","CUS_ID","CUS_NAME","CNT_BFG_ID","PRP_TITLE","PRP_CHG_TYPE","PRP_DESCRIPTION","PR
P_BTIGNITE_PRIORITY","PRP_CUSTOMER_PRIORITY","PRP_CHG_URGENCY","PRP_RESPONSE_REQUIRED_BY","PRP_REQUIRED_BY_DATE","P
RP_CHG_OUTAGE_FLAG","PRP_CHG_STATUS","PRP_CHG_FOR_REASON","PRP_CHG_CUSTOMER_VISIBILITY","PRP_CHG_SOURCE_SYSTEM","PR
P_RELATED_TICKET_TYPE","PRP_RELATED_TICKET_ID","CHANGE_INITIATOR","CHANGE_ORIGINATOR","CHANGE_MANAGER","QUEUE"
FROM "PROP_OWNER2"."PROP_CHANGE_REQUEST_V" "CHG" WHERE "CUS_ID"=:1 (accessing 'ARS_BFG_DBLINK.WORLD' )
30 - SELECT "PRP_CHG_REFERENCE","CUS_ID","CUS_NAME","CNT_BFG_ID","PRP_TITLE","PRP_CHG_TYPE","PRP_DESCRIPTION","PR
P_BTIGNITE_PRIORITY","PRP_CUSTOMER_PRIORITY","PRP_CHG_URGENCY","PRP_RESPONSE_REQUIRED_BY","PRP_REQUIRED_BY_DATE","P
RP_CHG_OUTAGE_FLAG","PRP_CHG_STATUS","PRP_CHG_FOR_REASON","PRP_CHG_CUSTOMER_VISIBILITY","PRP_CHG_SOURCE_SYSTEM","PR
P_RELATED_TICKET_TYPE","PRP_RELATED_TICKET_ID","CHANGE_INITIATOR","CHANGE_ORIGINATOR","CHANGE_MANAGER","QUEUE"
FROM "PROP_OWNER2"."PROP_CHANGE_REQUEST_V" "CHG" WHERE "CUS_ID"=:1 (accessing 'ARS_BFG_DBLINK.WORLD' )
31 - SELECT "PRP_CHG_REFERENCE","SIT_ID","SIT_NAME","ELEMENT_SUMMARY","PRODUCT_NAME" FROM
"PROP_OWNER2"."PROP_CHANGE_INVENTORY_V" "INV" (accessing 'ARS_BFG_DBLINK.WORLD' )
34 - SELECT "PRP_CHG_REFERENCE","CUS_ID","CUS_NAME","CNT_BFG_ID","PRP_TITLE","PRP_CHG_TYPE","PRP_DESCRIPTION","PR
P_BTIGNITE_PRIORITY","PRP_CUSTOMER_PRIORITY","PRP_CHG_URGENCY","PRP_RESPONSE_REQUIRED_BY","PRP_REQUIRED_BY_DATE","P
RP_CHG_OUTAGE_FLAG","PRP_CHG_STATUS","PRP_CHG_FOR_REASON","PRP_CHG_CUSTOMER_VISIBILITY","PRP_CHG_SOURCE_SYSTEM","PR
P_RELATED_TICKET_TYPE","PRP_RELATED_TICKET_ID","CHANGE_INITIATOR","CHANGE_ORIGINATOR","CHANGE_MANAGER","QUEUE"
FROM "PROP_OWNER2"."PROP_CHANGE_REQUEST_V" "CHG" WHERE "CUS_ID"=:1 (accessing 'ARS_BFG_DBLINK.WORLD' )
35 - SELECT "PRP_CHG_REFERENCE","SIT_ID","SIT_NAME" FROM "PROP_OWNER2"."PROP_CHANGE_INVENTORY_V" "INV"
(accessing 'ARS_BFG_DBLINK.WORLD' )
37 - SELECT "PRP_CHG_REFERENCE","CUS_ID","CUS_NAME","CNT_BFG_ID","PRP_TITLE","PRP_CHG_TYPE","PRP_DESCRIPTION","PR
P_BTIGNITE_PRIORITY","PRP_CUSTOMER_PRIORITY","PRP_CHG_URGENCY","PRP_RESPONSE_REQUIRED_BY","PRP_REQUIRED_BY_DATE","P
RP_CHG_OUTAGE_FLAG","PRP_CHG_STATUS","PRP_CHG_FOR_REASON","PRP_CHG_CUSTOMER_VISIBILITY","PRP_CHG_SOURCE_SYSTEM","PR
P_RELATED_TICKET_TYPE","PRP_RELATED_TICKET_ID","CHANGE_INITIATOR","CHANGE_ORIGINATOR","CHANGE_MANAGER","QUEUE"
FROM "PROP_OWNER2"."PROP_CHANGE_REQUEST_V" "CHG" WHERE "CUS_ID"=:1 (accessing 'ARS_BFG_DBLINK.WORLD' )
-------------------------------------------------------------------------------

Please review the following threads:
{message:id=9360002}
{message:id=9360003}

FOR ORACLE XML TEAM -- XML TOOLS BUG FIXING POLICY/RESPONSE TIME/RELEASE SCHEDULE

Hi,
The release of Oracle XML tools and utilities by Oracle XML team is a significant milestone and is definitely appreciated. However, as part of a large organization, some factors need to be clarified before using these utilities in production softwares.
I have noticed that XML parsers and other utilities are now coming as part of other softwares like JDeveloper etc. Following are my questions to the Oracle XML team and urgent and prompt reply will be greatly appreciated.
1. What is the XML tools support policy. Is it only OTN? Can we buy support? Are these utilities supported if large organizations have corporate server licenses. I have read at the XML site the XDK is fully and freely supported by Oracle Word Wide support. What does this mean?
2. What is the release schedule for the XML tools?
3. What is the response time?
Once again, your help and prompt reply will be appreciated.
Thanks.

As you noted many of the Oracle XDK components are production. This means that if your company has an Oracle Server Support contract you will get the corresponding level of support for the production XDK components.
If you don't have one, then OTN is your support resource. We will also have standalone support agreements in the future which you can purchase through the Oracle Store. The response time would be the same as for the server.
There is not a specific release schedule for components on OTN as they have different development schedules.
Oracle XML Team
null

Set Start Position to Calculate Travel Time in Calendars

Hi All,
I am quite impressed with the new traveling time feature in Calendars, however I cannot seem to get the best out of it.
Is there a way to reset the start position for the calculations, I am thinking about the following senario;
Three appointments in the same day Appointment one calculates OK but appointment two calculates the start from the office and not the location of appointment one. Same thing happens with appointment three.
What I want to do is set the first appointment, calculate travelling time, set the second and calculate the traveling time from appointment one and then the same with appointment three.
The only way I have found to do this is to jump back and forward between calendar and maps and manually calculate like I used to do before this update.
Thanks in advance for any replies.

sberman Southern California
This solved my questionRe: Calendar Travel Time Starting from Work when I want to Start from Home Oct 23, 2013 8:43 PM (in response to theglenlivet12)
From Calendar's help:
To set your starting location, Calendar first looks for your location in any events that are up to three hours before this event. If Calendar doesn’t find a location, it uses your work address during work hours and your home address during other hours. (Your work hours are set in Calendar preferences using the “Day starts at” and “Day ends at” menus.) If your card in Contacts doesn’t have your addresses, Calendar uses your computer’s current location.

How to Tune the Transactions/ Z - reports /Progr..of High response time

Dear friends,
in ST03 work load anlysis menu.... there are some z-reports, transactions, and some programmes are noticed contineously that they are taking the max. response time (and mostly >90%of time is DB Time ).
how to tune the above situation ??
Thank u.

Siva,
You can start with some thing like:
ST04 -> Detail Analysis -> SQL Request (look at top disk reads and buffer get SQL statements)
For the top SQL statements identified you'd want to look at the explain plan to determine if the SQL statements is:
1) inefficient
2) are your DB stats up to date on the tables (note up to date stats does not always means they are the best)
3) if there are better indexes available, if not would a more suitable index help?
4) if there are many slow disk reads, is there an I/O issue?
etc...
While you're in ST04 make sure your buffers are sized adequately.
Also make sure your Oracle parameters are set according to this OSS note.
Note 830576 - Parameter recommendations for Oracle 10g

Average response Time

All,
What is the ideal Avg Response Time for a System?
Is there any formula to calculate?
What does SAP reccomend?

Dear Bidwan,
Response time for dialog process is generally based on sum of wait timeroll in timeload generation timeprocessing timelock time+db request time and is measured at the application server level.
U can get these values from ST03(N) transaction.
Response time will differ for different systems, there is no such thing as ideal response time. System can be tuned to get any value for response time based on system resources and system load.
reward points if usefull.
Awaiz.

SG200-26P [FW-1.1.2.0] - Very High Response Time: 1000ms!

Hello,
Problem: New SG-200 26P Smart Switch with Latest Firmware - Very High Responce Time 500-800ms
We've a EdgeMarc 4500 Router with 10 VPN tunnels to 10 brach locations. SG-200 26P Smart Switch is connected to 7 Servers (2 Terminal, SQL, and Other) All locations have 50MB Download and 20MB Upload speed from Verizon FiOS Internet service.
As per the SolarWind tool, the response time of this switch is around at 500ms. At the same time, the EdgeMarc 4500 router response time is around 40ms and less.
We've 60 desktops remotely connected to our SQL Server database and 40 RDP Users via Remote Desktop. The configuration is same from past 3 years. But we change the switch from HP 1800-24G to Cisco due to some Connection Failures. For Connection Failures, we first suspect the old HP switch, but it's look like issue with EdgeMarc Router.
Is this Response Time is normal? I attached two screenshots of both Cisco Switch and EdgeMarc Router Response Time from past 24 hours according to SolarWind tool. Any further advice would be greatly appreciated. Thank you.

Hello Srinath,
Thank you for participating in the Small Business support community. My name is Nico Muselle from Cisco Sofia SBSC.
The response time from the switch could be considered as quite normal. Reason for this is that the switch gives CPU priority to it's actual duties which would of course be switching, access lists, VLANs, QoS, multicast and DHCP snooping etc etc. As a result of that, ping response times of the switch itself do not show in any way the correct working of the switch.
I invite you to try pinging clients connected to the switch, you should be able to notice that response times to the clients are a lot lower than response times of the switch itself.
Hope this answers your question !
Best regards,
Nico Muselle
Sr. Network Engineer - CCNA - CCNA Security

ASM & Average Response Time

Greetings All, I was hoping that others may have some insight into DB Control and how is reports ASM Disk response times.
First my environment:
Oracle RAC 11g R1 Standard Edition, Patchset 12
Two Node Cluster
Windows x64 2003 R2 DataCenter Edition.
I am leveraging DB Control to monitor the ASM instances along with the db instances. My issue is regarding how db control gathers metrics to report on average response time for the DISKS that make up the Disk Group.
I have two issues:
1.) The overall response time reported in db control for my disk group "DATA" does not jive with the average I calculate based on the numbers being reported by db control. E.g.) I have ten LUNS in my DATA disk group and if I calculate the mean avg response time from each individual disk as reported by db control I don't get the same number being reported by db control. The numbers differ by as much as 20%.
2.) The numbers reported by ASM for avg response time for each LUN in the disk group are not the same from disk to disk. E.g.) In my current production environment here are the Avg Response Times for each LUN in the group:
8.73, 11.38, 5.22, 4.13, 3.04, 15.84, 12.71, 12.91, 10.51, 9.25.
I would have expected that these disks would have had the same avg response time because ASM is working to guarantee that each disk has the same number of I/O's.
The disk array has identical disks for all 10.
Further, the average for all disks as being reported by db control is : 7.28.
If I do the math I get an average of 9.38, the % diff between these two numbers is 28%
I have heard that db control does a poor job of reporting on ASM disk metrics but this is just people grumbling. I was hoping that someone out there may have some solid facts regarding db control and ASM.

hey....
maybe its be better off to open a generel discussion task on metalink....
*T

Slow response times

This last weekend, we migrated off of our old server 2003 cf7mx server, to a new Server 2008r2 x64 CF 9,0,1,274733 server. We are now experiencing slow response times for our server,according to the Windows Performance monitor our Avg Request times are way up. I have been going through some logs but nothing seems to leap out at me, but i am not the best CF admin. As i dont know what information would be usefull, i have tried to give all the info.
Here is our coldfusion-event log:
08/14 16:22:58 user JSPServlet: init
08/14 16:23:00 user ColdFusionStartUpServlet: init
08/14 16:23:00 user ColdFusionStartUpServlet: ColdFusion: Starting application services
08/14 16:23:00 user ColdFusionStartUpServlet: ColdFusion: VM version = 14.3-b01
08/14 16:23:08 user ColdFusionStartUpServlet: ColdFusion: application services are now available
08/14 16:23:08 user CFMxmlServlet: init
08/14 16:23:08 user CFMxmlServlet: Macromedia Flex Build: 87315.134646
08/14 16:23:10 user CFSwfServlet: init
08/14 16:23:10 user CFCServlet: init
08/14 16:23:12 user FlashGateway: init
08/14 16:23:12 user MessageBrokerServlet: init
08/14 16:23:13 user CFFormGateway: init
08/14 16:23:13 user CFInternalServlet: init
08/14 16:23:13 user WSRPProducer: init
08/14 16:23:13 user ServerCFCServlet: init
08/15 08:13:09 user GraphServlet: init
08/15 10:25:45 user CFInternalServlet: destroy
08/15 10:25:50 user FlashGateway: destroy
08/15 10:25:50 user WSRPProducer: destroy
08/15 10:25:50 user CFCServlet: destroy
08/15 10:25:50 user GraphServlet: destroy
08/15 10:25:50 user CFMxmlServlet: destroy
08/15 10:25:50 user CFFormGateway: destroy
08/15 10:25:50 user CFSwfServlet: destroy
08/15 10:26:50 info No JDBC data sources have been configured for this server (see jrun-resources.xml)
08/15 10:26:50 info JRun Proxy Server listening on *:51800
08/15 10:26:50 info Deploying enterprise application "Adobe_ColdFusion_9" from: file:/C:/ColdFusion9/
08/15 10:26:51 info Deploying web application "Adobe ColdFusion 9" from: file:/C:/ColdFusion9/
08/15 10:26:52 user JSPServlet: init
08/15 10:26:53 user ColdFusionStartUpServlet: init
08/15 10:26:53 user ColdFusionStartUpServlet: ColdFusion: Starting application services
08/15 10:26:53 user ColdFusionStartUpServlet: ColdFusion: VM version = 14.3-b01
08/15 10:26:58 user ColdFusionStartUpServlet: ColdFusion: application services are now available
08/15 10:26:58 user CFMxmlServlet: init
08/15 10:26:58 user CFMxmlServlet: Macromedia Flex Build: 87315.134646
08/15 10:26:59 user CFSwfServlet: init
08/15 10:27:00 user CFCServlet: init
08/15 10:27:03 user FlashGateway: init
08/15 10:27:03 user MessageBrokerServlet: init
08/15 10:27:04 user CFFormGateway: init
08/15 10:27:04 user CFInternalServlet: init
08/15 10:27:04 user WSRPProducer: init
08/15 10:27:05 user ServerCFCServlet: init
08/15 10:36:30 user CFInternalServlet: destroy
08/15 10:36:36 user FlashGateway: destroy
08/15 10:36:36 user WSRPProducer: destroy
08/15 10:36:36 user CFCServlet: destroy
08/15 10:36:36 user CFMxmlServlet: destroy
08/15 10:36:36 user CFFormGateway: destroy
08/15 10:36:36 user CFSwfServlet: destroy
08/15 10:38:35 info No JDBC data sources have been configured for this server (see jrun-resources.xml)
08/15 10:38:35 info JRun Proxy Server listening on *:51800
08/15 10:38:35 info Deploying enterprise application "Adobe_ColdFusion_9" from: file:/C:/ColdFusion9/
08/15 10:38:35 info Deploying web application "Adobe ColdFusion 9" from: file:/C:/ColdFusion9/
08/15 10:38:36 user JSPServlet: init
08/15 10:38:37 user ColdFusionStartUpServlet: init
08/15 10:38:37 user ColdFusionStartUpServlet: ColdFusion: Starting application services
08/15 10:38:37 user ColdFusionStartUpServlet: ColdFusion: VM version = 14.3-b01
08/15 10:38:41 user ColdFusionStartUpServlet: ColdFusion: application services are now available
08/15 10:38:41 user CFMxmlServlet: init
08/15 10:38:41 user CFMxmlServlet: Macromedia Flex Build: 87315.134646
08/15 10:38:44 user CFSwfServlet: init
08/15 10:38:44 user CFCServlet: init
08/15 10:38:46 user FlashGateway: init
08/15 10:38:46 user MessageBrokerServlet: init
08/15 10:38:47 user CFFormGateway: init
08/15 10:38:47 user CFInternalServlet: init
08/15 10:38:47 user WSRPProducer: init
Here is our cf application log:
"Severity","ThreadID","Date","Time","Application","Message"
"Information","jrpp-0","06/25/11","19:24:19",,"C:\ColdFusion9\logs\application.log initialized"
"Error","jrpp-0","06/25/11","19:24:19",,"File not found: /CFIDE/main/ide.cfm The specific sequence of files included or processed is: C:\inetpub\wwwroot\CFIDE\main\ide.cfm'' "
"Error","jrpp-1","06/25/11","22:14:06",,"File not found: /CFIDE/main/ide.cfm The specific sequence of files included or processed is: C:\inetpub\wwwroot\CFIDE\main\ide.cfm'' "
"Error","jrpp-2","06/25/11","22:32:05",,"File not found: /CFIDE/main/ide.cfm The specific sequence of files included or processed is: C:\inetpub\wwwroot\CFIDE\main\ide.cfm'' "
"Information","jrpp-3","06/26/11","11:45:13","CFADMIN","Invalid login for Default User"
"Error","jrpp-0","07/06/11","15:46:07",,"File not found: /CFIDE/main/ide.cfm The specific sequence of files included or processed is: C:\inetpub\wwwroot\CFIDE\main\ide.cfm'' "
"Error","jrpp-1","08/14/11","20:56:25","impager","Element DEPT is undefined in FORM. The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinical\pagers\impager\sendpage.cfm, line: 1 "
"Error","jrpp-1","08/14/11","21:04:33",,"File not found: /CFIDE/main/ide.cfm The specific sequence of files included or processed is: C:\inetpub\wwwroot\CFIDE\main\ide.cfm'' "
"Error","jrpp-4","08/14/11","22:04:43","impager","Element DEPT is undefined in FORM. The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinical\pagers\impager\sendpage.cfm, line: 1 "
"Error","jrpp-36","08/15/11","08:50:29","TEAMS_database","Variable MYPERIOD is undefined. The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthly_entry.cfm, line: 220 "
"Error","jrpp-50","08/15/11","09:12:36",,"Invalid CFML construct found on line 2 at column 25.ColdFusion was looking at the following text:=The CFML compiler was processing:<ul><li>An expression that began on line 2, column 8. The expression might be missing an ending #, for example, #expr instead of #expr#.<li>A cfset tag beginning on line 2, column 2.</ul> The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinpub\L2\ess\page3e.cfm, line: 2 "
"Error","jrpp-50","08/15/11","09:13:39",,"Invalid CFML construct found on line 2 at column 25.ColdFusion was looking at the following text:=The CFML compiler was processing:<ul><li>An expression that began on line 2, column 8. The expression might be missing an ending #, for example, #expr instead of #expr#.<li>A cfset tag beginning on line 2, column 2.</ul> The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinpub\L2\ess\page3e.cfm, line: 2 "
"Error","jrpp-50","08/15/11","09:14:17",,"Invalid CFML construct found on line 42 at column 35.ColdFusion was looking at the following text:=The CFML compiler was processing:<ul><li>An expression that began on line 42, column 8. The expression might be missing an ending #, for example, #expr instead of #expr#.<li>A cfset tag beginning on line 42, column 2.</ul> The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinpub\L2\ess\page4a.cfm, line: 42 "
"Error","jrpp-78","08/15/11","09:56:53","TEAMS_database","Variable MYPERIOD is undefined. The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthly_entry.cfm, line: 220 "
"Error","jrpp-75","08/15/11","10:10:12","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 9 "
"Error","jrpp-80","08/15/11","10:10:46","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 9 "
"Error","jrpp-78","08/15/11","10:11:28","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 124 "
"Error","jrpp-89","08/15/11","10:13:20","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 418 "
"Error","jrpp-88","08/15/11","10:13:52","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\login.cfm, line: 77 "
"Error","jrpp-82","08/15/11","10:14:35","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 9 "
"Error","jrpp-92","08/15/11","10:16:25","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\login.cfm, line: 77 "
"Error","jrpp-84","08/15/11","10:18:11","impager","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinical\pagers\impager\pagerlist.cfm, line: 620 "
"Error","jrpp-89","08/15/11","10:19:37","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\entry_2011_1.cfm, line: 233 "
"Error","jrpp-80","08/15/11","10:22:19","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\entry_2011_1.cfm, line: 154 "
"Error","jrpp-92","08/15/11","10:23:24","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\login.cfm, line: 84 "
"Error","jrpp-96","08/15/11","10:24:12","TEAMS_database","The request has exceeded the allowable time limit Tag: cfoutput The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\entry_2011_2.cfm, line: 157 "
"Error","jrpp-95","08/15/11","10:24:12","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\entry_2011_1.cfm, line: 233 "
"Error","jrpp-14","08/15/11","10:31:03","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 9 "
"Error","jrpp-2","08/15/11","10:31:33","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\sow.cfm, line: 144 "
"Error","jrpp-15","08/15/11","10:32:04","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\TA_entry.cfm, line: 154 "
"Error","jrpp-1","08/15/11","10:32:15","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 124 "
"Error","jrpp-12","08/15/11","10:32:58","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\sow.cfm, line: 169 "
"Error","jrpp-10","08/15/11","10:33:21","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 418 "
"Error","jrpp-4","08/15/11","10:33:43","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\entry_2011_2.cfm, line: 233 "
Please let me know if any other data would be usefull.

Hi,
I expect the error details in CF9\runtime\logs\coldfusion-out.log will like provide a clue as to problem.
For a more long term plan I think you should do what you can to migrate the ACCESS data to SQL or some other database.
HTH, Carl.

Webgui and high response time

Hi guys,
we have upgraded our worktation to windows 7 with IE9. Our users complains high response time after migration.
We have tested the webgui with Win 7 and IE8 and the response time is accetable, but we can't downgrade the IE version.
We have tried to setup the compatibility with IE8 , but the issue persist.
Do you have any suggestion about resolve the issue ?
thank's in advance fro your help.
Antonino

What is your SAP MII version?
While loading webpage, is it showing contentiously loading and not opening content, then its 100% java issue only.
Goto IE9-->Tools-->internet options --> Advanced --> Browsing check(Disable script debugging). Once you down this, on status bar its shows the error like 'undefined object'.
To correct it, you need to upgrade or degrade java version accordingly.
Mine is Window 7 and using Java version 1.7.0_13-b20. its working fine.
Regards,
Praveen Reddy

Calculate responce time

dear all,
How do I calculate average response time per sql. And the time displayed is secs or milli-secs
using oracle 9i
Regards and thanks a lot
SL
Message was edited by:
user480060

set autotrace traceonly
set arraysize 100 (or whatever size your program will use, to fetch millions, at least 100 to
500ish)
set timing on
alter session set sql_trace=true;
run query1
run query2...
exit
and tkprof it.
Source:http://asktom.oracle.com/pls/asktom/f?p=100:11:0::::P11_QUESTION_ID:8764517459743

Calculate response time according to contract

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