Call forwarding when I didn't request it?

If you call our home phone, it rings once, then goes to busy.  If you call back immediately thereafter, you get a fax machine tone (!).  One the home end, if you pick it up i after the first ring, you might get the caller, but otherwise you get a dial tone.
This has been going on for several days now.  The lines have been tested from the sentral office several times now and we don't think that's an issue.
I called Verizon last week; they did something Friday morning (remotely; I don't know what, we weren't home as they did whatever it was they said they did before the time that they had said they would come) and it was fixed then, but Saturday it went back again.
It looks and sounds for all the world as if our home phone number has been forwarded to a fax machine.
We don't have call forwarding service, and I have tried the *73 several times just to be safe, but to no effect.
Before I call again and end up missing another day of work to wait for a repair that won't come when promised -- any ideas?
Thanks much 

Please go to your profile page for the forum by clicking on your name, and look down the middle towards the bottom where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
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    v=0
    o=CiscoSystemsCCM-SIP 4052091 1 IN IP4 MY-CUCM-IP
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    m=audio 29790 RTP/AVP 8 101
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    [12623361,NET]
    SIP/2.0 100 Trying
    Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
    CSeq: 101 INVITE
    From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
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    Server: CISCO-SBC/2.x
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    |2,100,230,1.4901096^ISP-IP^*
    17:34:18.536 |//SIP/Stack/Info/0x0/ccsip_spi_get_msg_type returned: 2 for event 1|2,100,230,1.4901096^ISP-IP^*
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    17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_stop_timer: type=SIP_TIMER_TRYING value=500 retries=3|2,100,230,1.4901096^ISP-IP^*
    17:34:18.536 |//SIP/Stack/States/0xb1b50c90/0xb1b50c90 : State change from (STATE_SENT_INVITE, SUBSTATE_NONE)  to (STATE_RECD_PROCEEDING, SUBSTATE_PROCEEDING_PROCEEDING)|2,100,230,1.4901096^ISP-IP^*
    17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_stop_timer: type=SIP_TIMER_EXPIRES value=180000 retries=0|2,100,230,1.4901096^ISP-IP^*
    17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_start_timer: type=SIP_TIMER_EXPIRES value=180000 retries=0|2,100,230,1.4901096^ISP-IP^*
    17:34:18.561 |EnvProcessUdpHandler::handle_input - handle = 334|*^*^*
    17:34:18.561 |EnvProcessUdpHandler::handle_input   Status: 0, Id: 2|*^*^*
    17:34:18.561 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 396 from ISP-IP:[5060]:
    [12623362,NET]
    SIP/2.0 403 Forbidden
    Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
    CSeq: 101 INVITE
    From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
    To: <sip:2484XXX@ISP-IP>;tag=sip+1+b3a00013+867def6a
    Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
    Server: CISCO-SBC/2.x
    Content-Length: 0
    Contact: <sip:ISP-IP:5060>
    [12623363,NET]
    ACK sip:2484XXX@ISP-IP:5060 SIP/2.0
    Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
    From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
    To: <sip:2484XXX@ISP-IP>;tag=sip+1+b3a00013+867def6a
    Date: Wed, 18 Dec 2013 13:34:18 GMT
    Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
    Max-Forwards: 70
    CSeq: 101 ACK
    Allow-Events: presence
    Content-Length: 0
    INVITE sip:2484XXX@ISP's-Other-IP:5062 SIP/2.0
    Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900
    From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
    To: <sip:2484XXX@ISP's-Other-IP>
    Date: Wed, 18 Dec 2013 13:34:18 GMT
    Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
    Supported: timer,resource-priority,replaces
    Min-SE:  1800
    User-Agent: Cisco-CUCM8.6
    Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
    CSeq: 101 INVITE
    Expires: 180
    Allow-Events: presence
    Supported: X-cisco-srtp-fallback
    Supported: Geolocation
    Cisco-Guid: 0383266432-0000065536-0000191816-2219117834
    Session-Expires:  1800
    P-Asserted-Identity: <sip:057729XXXX@MY-CUCM-IP>
    Remote-Party-ID: <sip:057729XXXX@MY-CUCM-IP>;party=calling;screen=yes;privacy=off
    Contact: <sip:057729XXXX@MY-CUCM-IP:5062>
    Max-Forwards: 68
    Content-Type: application/sdp
    Content-Length: 215
    v=0
    o=CiscoSystemsCCM-SIP 4052092 1 IN IP4 MY-CUCM-IP
    s=SIP Call
    c=IN IP4 MY-CUCM-IP
    t=0 0
    m=audio 29792 RTP/AVP 8 101
    a=rtpmap:8 PCMA/8000
    a=ptime:20
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    |2,100,56,1.173711431^MY-CUCM-IP^MTP_3
    17:34:18.567 |EnvProcessUdpPort - EnvProcessUdpHandler::fireSignal() varId = 0|2,100,56,1.173711431^MY-CUCM-IP^MTP_3
    17:34:18.567 |EnvProcessUdpHandler::fireSignal - SEND: index = 0, handler = 0xa6b4d7c0|*^*^*
    17:34:18.567 |EnvProcessUdpPort::fireSignal - SEND, destination = ISP's-Other-IP:5062|*^*^*
    17:34:18.567 |EnvProcessUdpPort - EnvProcessUdpHandler::send(buff, 1177, ISP's-Other-IP:5062)|*^*^*
    17:34:18.569 |EnvProcessUdpHandler::handle_input - handle = 335|*^*^*
    17:34:18.569 |EnvProcessUdpHandler::handle_input   Status: 0, Id: 0|*^*^*
    17:34:18.569 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 394 from ISP's-Other-IP:[5062]:
    [12623365,NET]
    SIP/2.0 100 trying -- your call is important to us
    Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900;rport=5062
    From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
    To: <sip:2484XXX@ISP's-Other-IP>
    Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
    CSeq: 101 INVITE
    Server: kamailio (3.3.1 (x86_64/linux))
    Content-Length: 0
    17:34:18.587 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 375 from ISP's-Other-IP:[5062]:
    [12623366,NET]
    SIP/2.0 403 Forbidden
    Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900;rport=5062
    Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
    From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
    To: <sip:2484XXX@ISP's-Other-IP>;tag=dc6a4ae7
    CSeq: 101 INVITE
    Reason: Q.850;cause=0;text="unknown"
    Content-Length: 0
    |2,100,230,1.4901099^ISP's-Other-IP^*
    [12623367,NET]
    ACK sip:2484XXX@ISP's-Other-IP:5062 SIP/2.0
    Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900
    From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
    To: <sip:2484XXX@ISP's-Other-IP>;tag=dc6a4ae7
    Date: Wed, 18 Dec 2013 13:34:18 GMT
    Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
    Max-Forwards: 70
    CSeq: 101 ACK
    Allow-Events: presence
    Content-Length: 0

    SIP/2.0 403 Forbidden error
    If your router is sending a SIP/2.0 403 Forbidden error to the SIP server you are registered to, there is a good chance your  router is blocking the incoming call due to the toll-faud prevention  feature that was added to IOS version 15.1(2)T.
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  • Is it possible to separate call forward unregistered & busy on a device profile?

    I've got the following situation cropping up a surprising amount at our site:
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