Call manager in linux

Hello
It is just to know not for implementation or some other purpose. What is the software used in linux which resembles cisco call manager. Does it have powerfull features as cisco call manager offers and easily configurable ?. Could please answer me ?. Thanks in advance.

909033 wrote:
It is just to know not for implementation or some other purpose. What is the software used in linux which resembles cisco call manager. Does it have powerfull features as cisco call manager offers and easily configurable ?. Could please answer me ?. Thanks in advance.Asterisk and FreeSWITCH are the two leading Open Source PBX software implementations for Linux.

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Call Manager - Phone register & unregister

How can we be informed if a phone unregisters from call manager? Can we see it in the Real Time Monitoring Tool or snmp ?
Thanks

Wrong, there is still app log in any linux appliance.
You access it thru RTMT
HTH
java
if this helps, please rate

Hi Team, I wuold like to know if you have any app to make Firefox OS working with cisco Call Manager 10.5. Something like Cisco Jabber for Android or iOS.

I'm interesting on buying a Firefox Smart Phone, but
I would like to know if are any app to install on Firefox OS smart phone in order to work with cisco call manager 10.5.
Something like Cisco Jabber for Android o iOS.
Thanks,

Hi Itech,
If Cisco Jabber has a webapp, or mobile version of their website available, you should technically be able to access it through Firefox OS.
You may also search Firefox Marketplace for an alternative solution:
* [https://marketplace.firefox.com/]
- Ralph

Call Manager 8.0 to 9.1 upgrade

We are currently running Call Manager 8, UCCE 8, and CVP 8. ICM/CTI 8.
We would like to upgrade Call Manager 8 to 9.1 first before upgrading UCCE, CVP, etc., it could be months before these are upgraded.
Does anyone know or foresee any issues if UCCE, CVP, etc., are not upgraded right away after CM is upgraded?
Any comment is appreciated. Thanks.

Look at the UCCE compatibility matrix as you need the exact versions to find out whether they will work together, of ir you'll need a single window on which to upgrade all.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Just downloaded Sales Call Manager App...I can't get it to work on either my Iphone 4S or My Ipad 2?

Downloaded the App Sales Call Manager. I can't get it to work on either my Iphone 4s or my Ipad2? Can anybody advise how to fix or even get back my money that i paid for it?

Contact the app developer for support. A link to their website will be in the apps description in the AppStore.

Upgrade Call Manager from 8.6.2 to 10.5

Hello All,
We are planning to upgrade a Cisco Call Manager Publisher node from 8.6.2 to 10.5. We want to install a new publisher on a new environment, but we are struggling with some questions.
If we install the Pub node 10.5 can we migrate the configuration from the 8.6.2 to 10.5? Do we need a special tool for this?
If above doesn't work, we can still migrate the existing call manager towards the new servers and start the upgrade, the only problem we face there is that we have to change the publisher's IP because we want to use a new ip addressing scheme.
Kr,
Yannick Vranckx

Your best bet is to use the new tool: cisco prime collaboration deployment. This fits perfectly into what you want to do here and can easily help you with all aspect of the migration including the ip address change. You can learn how to use the tool here..
https://www.youtube.com/watch?v=JzG4kz1_hL4

What are the essentials needed before upgrading from call manager 9.1.1 to call manager 9.1.2?

I recently tried to upgrade my call manager in a lab environment from 9.1.1 to 9.1.2 but failed. The error stated that connection had been lost after 2 hours into it. Connect using CLI. Any help would be greatly appreciated.
Steve

You mean via GUI??
What does the upgrade status via CLI says??

Call Manager Migration 7.1.5 to 9.1 / Trunking : ICT vs. SIP

Hello All,
Currently studying for CCNA Voice and have been asked by my current employer to upgrade CUCM 7.1.5 to 9.1.1. There has been a time frame put on the deployment however I want to dig pretty deep into the deployment to learn as much as possible. I am going to start by configuring a trunk between the 2 call manager clusters. from there I will add users to the new call manager and try to convert slowly to the new call manager instead of one big cutover. I will place a route pattern over the trunk so that cucm 9.1 will route through cucm 7.1 while I slowly convert users to the new system. I will then deploy directory numbers in a Staging partition that is not associated with any CSS. Once I have all users and phones configured on the new 9.1 call manager I want to use the bulk admin tool to change the staging partition to the working internal_PT production partition. The users will be imported from LDAP. My questions are, does this sound like a feasible plan? Is there any other difference between a SIP trunk and ICT besides the SIP and H.323 protocol? ( I prefer SIP from what I have read) and will having the same users on both boxes interfere with call processing, if these users and phones are not active yet?

Just for the record. I found the solution to my problem. Checking more logs I read this:
The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider.
"/usr/local/cm/script/cm-dbl-ontape_backup-install RU PostInstall 9.1.2.11900-12 7.1.5.30000-1 /usr/local/cm/ /common/component/database /common/log/install/capture.txt " terminated. Exceeded max time (240)
The system will now halt.
So I accessed the Dissaster Recovery Section on CUCM and deleted the tape backup device that was configured there. After deleting it the upgrade went well.

It is not possible to install LenovoEMC Storage Manager for Linux on Ubuntu 14.10

hi,
I have big problem installing LenovoEMC Storage Manager for Linux on Ubuntu 14.10 64bit.
I downloaded it from https://lenovo-na-en.custhelp.com/app/answers/detail/a_id/26108
Installed JRE (both 64 and 32 bit)
Selection Path Priority Status
0 /usr/lib/jvm/java-8-oracle/jre/bin/java 1 auto mode
* 1 /usr/lib/jvm/java-8-oracle/jre/bin/java 1 manual mode
2 /usr/local/java/jre1.8.0_25/bin/java 1 manual mode
java -version
java version "1.8.0_25"
Java(TM) SE Runtime Environment (build 1.8.0_25-b17)
Java HotSpot(TM) 64-Bit Server VM (build 25.25-b02, mixed mode)
tryed with both. but without success.
I am still getting error:
./setup-1.4.4.14439.bin
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
Launching installer...
Graphical installers are not supported by the VM. The console mode will be used instead...
Preparing CONSOLE Mode Installation...
===============================================================================
Choose Locale...
1- Deutsch
->2- English
3- Español
4- Français
5- Italiano
6- Nederlands
7- Português (Brasil)
8- Svenska
CHOOSE LOCALE BY NUMBER: 2
=======================================================
Installer User Interface Mode Not Supported
The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The valid UI modes identifiers are GUI, Console, and Silent.
=======================================================
Any help?
Thanks!
Solved!
Go to Solution.

Ok , i got this baby working.. sudo is not a problem here.. you need to specify additional java parameter for installer!
./setup-1.4.4.14439.bin LAX_VM /usr/bin/java

Can't remove registered ephone in call-manager-fallback

This ephone and dn keeps registering so long as call-manager-fallback is not shutdown.
RTR001#show ephone registered
ephone-1[0] Mac:0FD4.9DA0.D415 TCP socket:[1] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 6/5 max_streams=1
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:7
IP:10.32.21.183 * 26602 SCCP Gateway (AN) keepalive 4 max_line 2 available_line 1 dual-line
port 2/0/21
button 1: cw:1 ccw:(0)
dn 2 number 4851 CM Fallback CH1 IDLE
Preferred Codec: g711ulaw
Lpcor Type: none
The MAC 0FD4.9DA0.D415 identifies port 21 on a Cisco VG224. After shutting down that voice-port, the ephone doesn't register when call-manager-fallback is enabled.

Well, that is one idea that I've already had, Linc, but I'm reluctant to use the "nuclear option" for obvious reasons. I'm actually wondering now if the Secure Cert / OD problem is affecting Profile Manager. See this thread: https://discussions.apple.com/message/23686348#23686348

Error in Cisco call manager

Hi, I just installed the IPCC exprss in my call manager publisher. No error during the instalation.
But I got a error message in even log.
Cisco desktop enterprise
type: Information
Event ID: 2
SS3101 setup monitor failed connection failed, end

Please make sure that the Jtapi and Rmjtapi service users are ok (users password must be consistant with what you have within CallManager)

CDR FIles in Call Manager version 7.1.5-30000

Good Morning:
I have a cluster of servers Cisco Call Manager version 7.1.5.30000; 01 Publisher and 02 subscriber. The publisher server passes CDR files to a call accounting application PC-SYSTEL on another server. At one point the CDR files are no longer spend the Call Manager to the application PC-SYSTEL
Call manager services are reviewed, the part of CDR Management in Cisco Unified Serviciability right. The only solution is doing a RESTART to PUBLISHER server, and then again go CDR files to the application PC-SYSTEL
Please anyone has any solution other than to give a RESTART PUBLISHER server, or is this the only way to restore this service.
Expect your news.
Thanks in advance for any ideas.
Regards.
Fernando.

Hi Fernando,
Please check the following.
(1) Confirm that the billing server is configured correctly (verify the IP address). From the Cisco Unified Serviceability page, navigate to Tools > CDR Management to view the billing server parameters.
(2) Check if you can ping the billing server from the Publisher. From the Publisher CLI, you can use the following command:
utils network ping a.b.c.d
where a.b.c.d is the IP address of the billing server
(3) Check if the FTP (or SFTP) service/software running on the billing server.
(4) Check if the billing server is running out of disk-space.
(5) Check if the CDR Respository Manager service is running on the Publisher. If not, start the CDR Repository Manager service.
(6) On the Publisher, check the 'preserve' and 'destinationX' (X can be 1, 2 or 3) directories for CDR flat files. For example: if transfer of CDR files to billing server is broken from Jan 6th, then use the following commands:
file list activelog /cm/cdr_repository/preserve/20110106
file list activelog /cm/cdr_repository/destination1/20110106
(if multiple billing servers are configuration, the location will be similar to above, but the corresponding directories will be named destination2, destination3). This location contains symbolic links to files under preserve. CDR Repository Manager service uses these soft-links to determine what files need to be transfered to billing server.
If you don't observe files in either the 'preserve' or the 'destinationX' locations for the specific date, then it means that problem does not reside on the Publisher. Either the CDR records were not generated by the server that handled the call or it could mean that CDR Agent service on that server could not transfer flat files to the Publisher. Was the 'CDR Enabled Flag is enabled in CallManager service' enabled on that particular date ? Is the CDR Agent service running on the node that handled the call ?
If you observe files in the 'preserve' directory for the specific date, try restarting the CDR Repository Manager service on the Publisher. If the file transfer to the billing server does not commence, then set the trace level for the CDR Repository Manager service to Debug, wait 10 minutes, download CDR Repository Manager logs via RTMT and engage Cisco-TAC for further troubleshooting.
HTH
Manish

Aging out user profiles in Call Manager

If a user profile is deleted in AD what is the length of time before that user is “aged out” / removed from the CUCM and CUC user DB?
Is there a difference between how it works in 4.1 with Cisco Customer Directory Configuration Plug In vs. LDAP Synchronization in later version?
My understanding is that in 4.1 the Plug In extends AD database to Call Manager and it is not embedded in Call Manager as it is in 5.0 and later. Not sure how that plays on removing users from CUCM through synchronization.
Additionally, my understanding is when a user profile is removed from AD, it gets flagged during Synchronization and that could take a minimum of 6 hours after sync for the user profile to be removed in CUCM or whatever the synchronization is scheduled to.

Oli,
It all depends on your sync frequency. If you remove users from AD, CUCM will mark them as "delete pending".
CUCM garbage collector will rip these out 24 hrs later.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080a57c4c.shtml
Every night at 3.15 am, an internal process called the Garbage Collector service runs. This process permanently deletes any account that has been in the
Inactive – Delete Pending state for over 24 hours. The Cisco Unified Communications Manager does not sync Active Directory passwords. Cisco Unified Communications Manager has no knowledge of Microsoft Active Directory encryption mechanism. Instead, in Cisco Unified Communications Manager 5.0, a default password of ciscociscoand a default PIN of 12345are assigned.
cheers
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Questions about TANDBERG MXP 550 with Call manager 4.2

Hello,
I have an TANDBERG MXP550 configured as an H.323 client in call manager 4.2 without a gatekeeper.
1. When I make a call between the TANDBERG and another phone registered. I have the ip address of the call manager displayed on the screen instead of the extension number. Is it possible to display the extension number without a gatekeeper ?
2. The other question is about the streaming. Can I get and read the multicast stream on a PC with a software client ? I tried with VLC (VideoLan Client), with the multicast address I don't get the stream. When I activate the Session Announcement Protocol (SAP) I can receive the stream, but the video is bad (probably a codec problem). Did somebody find a software client which reads the multicast stream?
Thanks,

Call manager provides the called party with the extension or directory number of the calling party on a display. You can use the Calling Line ID Presentation field in the Gateway Configuration window to control whether the CLID displays for all outgoing calls on the gateway.Refer URL
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008070e48b.html#wp1051056

Call Manager will not activate in CUCM 7

i have installed cucm 7 and can get to it with windows IE, but when i try to activate call manager in the cisco unified servicability it give me this error:
Update Failed for the Service(s): Cisco CallManager Request unsuccessful to license manager(Please check the Licensing logs for further details)
i can not add any phones or do anything.
can someone help.

Hello Sanil,
You have to check your services on your publisher and subscriber , or you can use ssh and login to your publisher and check if the replication between your pubisher and subscriber is perfect or not. Most likely services not started yet.
Br,
Nadeem

Call manager in linux

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