Call Manager Voice mail not connecting

Hi All
I am having an issue that when an outside call comes in to an extesion it rings for the allocated time period. the drop the call.
It was originally set up to go to Voice mail.
Please could some one help
Thanks

What's the call control agent and version?
What are you using for VM and version?
How is the CFNA configured for those lines??
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk

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Call Manager Voice mail not connecting

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