Calling standard quality notification workflow from portal

Hi
I have front end screen designed in webdynpro, which is for creating a CAPA request in QM. This creates a quality notificaiton in the system. When this notification is created, the standard workflow would be called and the recipient wold get a workitem in his inbox to work on that notification.
I am completely new to workflow, I am not able to understand, how do I merge the standard workflow to the portal. How do I know what exactly the standard workflow do and do I need to enhance it for my purpose? any 1 more queston is, is it possible to enhance standard workflow?
In my requirement, there are multiple user roles, after moving forth and back and with some approvals my notification would get closed.
Any pointers in this regard are verymuch helpful.
Thanks a lot.
Regards,
Pallavi.

Hi AM,
hope you have delegated your Z to your main BOR.
Check in SWO6 if that entry exists.
Go to SWO1 tcode enter your ZBOR (which you delegated above) and click the GENERATE button on the application toolbar.
Later go to your custom WF, check if the Basic Data has the main BOR and event as entry (since you have delegated ZBOR, no need to enter ZBOR and event as entry, you can use main BOR)
If this is also done, check with bindings as our friend RB said.
Hope it helps.
Aditya

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