CAN ACCOUNT FOR AN INVOICE BUT CANNOT PAY - PAY IN FULL GREYED OUT

Question

제품 : FIN_AP
작성날짜 : 2003-09-16
CAN ACCOUNT FOR AN INVOICE BUT CANNOT PAY - PAY IN FULL GREYED OUT
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Problem Description
환경 : Oracle Payables 11.5.8
Module : APXINWKB - Invoice Workbench
문제 : AP invoice입력 화면에 있는 Action 버튼을 눌렀을때, "Pay In Full"
Option이 회색이어서, Payment작업을 할 수 없다.
(Payment화면에서도 해당 invoice가 나타나지 않음)
재현방법 :
1.Invoice Approval를 Enable
(Navigate as belows Setup--->Payables
Option/Invoice Tab/check the Require Invoice Approval checkbox
2.Invoice를 생성 (USD 100)
3.Invoice를 Validate
4.Action버튼을 눌렀을때, "Create Accounting"과 "Pay in full"
button이 회색으로 disable되었음을 확인
5.Invoice Approval를 Disable
(Navigate as belows Setup--->Payables
Option/Invoice Tab/uncheck the Require Invoice Approval checkbox)
6.다시 입력된 invoice를 조회하여 Action버튼을 눌렀을때,
"Create Accounting"은 Enable되었으나, "Pay in full"은 여전히
Disable되어 invoice를 Pay할 수 없음을 확인.
원인 : 이 invoice는 Approval workflow에 의해 처리 되도록 Process되었다. 그렇기 때문에, Workflow상의 Approval이 이루어져야 완벽한 승인으로
인식하기 때문에, 그 후에야나 Payment작업을 할 수 있게 된다.
AME (Approvals Management)를 disable하기 전에, AP Approval Process상에
또 다른 Invoice가 승인대기중인 것은 없는지 확인한다.
Workaround
아래의 update sql문은 검증되지 않은 것으로
Oracle Support에게 먼저 연락한다.
update ap_invoices_all
set wfapproval_status = 'NOT REQUIRED'
where invoice_id = &invoice_id;
Reference Documents
Note : 241404.1

Answer 1

I'll steal my answer from this topic from a prior post.
It's useful to know which versions of the software you are working with. I will assume you are on the latest release.
If you are using a separate web server and application server and are not using Apache as the web server you need to deploy pieces of the Financial Management system. Please read page 52 of the following installation manual: http://download.oracle.com/docs/cd/E12825_01/epm.111/epm_manual_deployment.pdf
You can also deploy the HFM Web components directly to the Workspace server which may be a bit easier to setup.
Once you have picked the chosen direction and made changes to HFM you will then need to re-deploy Workspace App Server and Web Configuration.
Regards,
-John