Can i refund a gift app
I was gift app to my friend
the game is many bug and stil not fix
i need to refund money back ( to me ,or to myfriend)
i try to refund on iTunes ,when i click "report problem" it not connect to refund page.
what can i do.
I recommend contacting iTunes Store Customer Support via http://itunes.apple.com/WebObjects/MZStore.woa/wa/gotoiTunesSupport They might be able to arrange a refund for you, though I can't say for sure.
When you contact them you should provide the order number and title of your purchase. Order numbers start with the letter "M" or "W" and you can find them on your email receipts and in your Purchase History.
Check out this article if you don't know how to review your Purchase History:
http://support.apple.com/kb/HT2727
Similar Messages
-
How can I get my gifted app back in to my account?
I have gifted an app to a friend, but she is in Canada and can not use the app, how can I get my gift back in to my account ?
Sorry, but Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
Apps purchased in one country cannot be gifted to a recipient in another country. -
Where can I find my gifted apps?
Hello,
I have just bought a Pro. My mum bought me the Pages, Numbers and Keynote apps and gifted them to me. I downloaded them all through the email that was sent to me. I cant find them on my Pro, but can see them in my itunes? What am i doing wrong? This is my first Mac computer but i do have an ipad and iphone. Im still finding my way round!
Thanks
LeahCheck to see if the gifted apps are listed in Launchpad. Also, check "Purchases" in the App Store by clicking on the App Store icon on your Dock. Check inside your Applications folder.
==============
http://support.apple.com/kb/HT2477 Mac Basics: The essentials
New to Macs/My First Mac
OS X Mountain Lion: The Missing Manual - David Pogue . This book is very easy reading, non technical & non geeky. I strongly recommend this book as it takes you step-by-step through Mountain Lion.
==============
You have 14 days to return the computer w/no questions asked. Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Welcome to the Mac Community! -
Can I transfer a gifted app from one device to another?
I recently got a gifted app, and was wondering how I could "transfer" this app to another device eg. if I lose my device and get a new?
Do you mean Re- download...?
If so, see here... Download Past Purchases > http://support.apple.com/kb/HT2519 -
HT5188 Can I use a 'gifted' app code with AC?
I have an unused redemption code for an app that was gifted to me (the code was sent to me by a school administrator). Can I manually add this to Apple Configurator so that I can manage this app on our school iPads? I don't believe it was purchased through VPP, so it's not on a spread sheet that I can import to AC. It's a very expensive communication device app, so I need to be able to move the app between iPads as our students move through the school system. Thanks.
By default, whenever you connect a supervised device to Apple Configurator, any apps which were installed on that device by a user will be deleted.
With Apple Configurator v1.1 or later, you can change this setting in Preferences, under the Apple Configurator menu. http://support.apple.com/kb/HT5203
So, if you install the app as a "user" using whatever apple id you would normally use to install a standalone app, you can change the preferences setting in .1.1. You would not use Configurator to install the app but add it manually to the device being used by the student or group of students in question. Given that you only have one code you could not legally place it on multiple devices anyway so there is no point in loading it through Configurator. -
I sent my parents an App as a gift. It was a Game for the iPad.
But they were not able to download it. Is there a special procedure for them to download Games on the iPad?
Please help.
PS. I'm in the US but they reside in Singapore, does that factor into things?
Thanks in advance.I recently read that you and the recipient have to be in the same country but I can't find that anymore. I would try resending it:
http://support.apple.com/kb/HT1541
(Resending iTunes Gifts and Gift Certificates)
And you may also want to try these:
http://support.apple.com/kb/TA23697
(iTunes Store: Resolving difficulties with redeeming gifts) -
HT1491 How to refund a gift app and gift another app instead
I bought a game as a gift for a friend of mine. Only then realize that my firend already has the game. I'd like to return this app and gift something else instead. However, the report a problem option brings me to this page, which doesn't exist. Is there anyway to refund this app and gift something else instead. p.s. I haven't given the code to my friend. It's safe with me.
http://www.apple.com/itunes/gifts/
Regards. -
HT4009 How can I refund an in-app purchase?
When I tried to purchase a game component on my iPad, I got an error message saying the iTunes server couldn't verify it. Hours later, I got a receipt for that item multiplied by the # of times I tried to click on it, so I got charged 8 times for the same item. When I used the "report a problem" site, it only allowed me to refund one of the 8 purchases I supposedly made. How can I get my money back for the rest? Especially since the game component that I supposedly made didn't reflect on my game at all (I wanted to buy game crystals, but my game app says my crystal level stayed where it was while I got charged for hundreds!).
Help!!!!!Hi hazelreside,
Welcome to the Support Communities!
The article below will show you how to review your account and report any issues to the iTunes Store.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
I hope this information helps ....
Have a great day!
- Judy -
Gifting Apps from iTunes (Mac) to iPad?
I recently tried gifting an App from iTunes on a Mac to a friend that has an iPad. They received the e-mail on the iPad referring to the App gift, but they couldn't claim the gift. When they tapped the Redeem link in the e-mail they got the message "can't connect to iTunes Store".
Can iPads redeem Apps that have been gifted to them? I assumed that they could. Perhaps they can't?
Message was edited by: Reuben FefferIs there a solution to this? I tried to redeem a gifted app, but the link in the email doesn't allow me to connect with the itunes store. I can actually connect with the store through the app store link, but there seems to be no way to find my "gift" in order to redeem it. How can I redeem my gifted app?
I did notice that just after I was gifted, I received a password reset notice from Apple...and I had never requested one. I thought at first that locked meout of my account or something, but like I said, I can indeed get into my account, get into the app store...I just can't get to the place where I redeem my gift, as the link in the email doesn't allow me to enter the store that way. -
Purchased a gift app for a friend can I get a refund?
I purchased a gift app for a friend not realizing she had a Droid not an Iphone. She can't use the app. Is there anyway to get a refund for the gift app on my account?
If you mean you purchased it by mistake... you can try and get a refund...
Contact the Mac App Store Customer Service:
http://www.apple.com/support/mac/app-store/contact.html?form=account
But it is clearly stated that all Sales are Final... -
i need help with this!!!
There is nothing your friend can do to redeem the app. Gifts, as the ITunes Store says when you go to make the gift, are redeemable only in the country of purchase. Whether you can get a refund no one here can say with certainty. The terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck. -
I gifted an App from the App store to my cousin. He is India and I am in Kuwait. He now got a message saying that the app can only be used in Kuwait. How can I gift an App to someone in a different country? How can I recall the gift I alreadt sent?
Cheers,Are you asking about iOS apps? This is the Mac App Store forum, about issues with apps for Macs, not iOS devices. Mac apps cannot be gifted at this moment. I am asking the Hosts to move your question to the iTunes area.
-
Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account..
Welcome to the user to User Technical Support Forum provided by Apple.
For your issue.. Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How do I send an app to a friend. I can't seem to locate send as gift app option.
How do I send an app to a friend. I can't seem to locate send as gift app option
Currently the Mac App Store does not offer the ability to gift and app.
You can send someone who lives in the same country as you do and uses that country's Mac App Store an iTunes Gift Card* or an iTunes Electronic Gift Certificate* to cover the cost of the app you wish to give to them.
*If available in that country.
Maybe you are looking for
-
Lightroom not working on Macbook Pro (2014)
I've just bought a new Macbook Pro, 2.8 Ghz i7, and I've installed Lightroom 5.6 via the Creative Cloud. Everytime I open the software, after the splash screen, all I've got is a grey window (where the actual software should be displayed). Also, I've
-
After Creating a new document or editing an old document in Pages on my iPad I no longer see the changes in Pages on my iPhone. iCloud services are on with both devices.
-
Hola I need your help (again) to figure it out why the lightbox plugin is not working in this site. http://mydsigner.com/claudia/gallery_manteca.html So you people know, this is the site that I asked before in this link; What's up with the new Adobe
-
Default payment block for line item generated with Special GL Indicator
Hi I want to make default of vendor line item which is generated through a special gl indicator
-
This workbook is corrupt and cannot be loaded
Hello All, I am on SAP GUI 7.20 (Patch Level 1) -- SAP BW 7.0 (Service Pack 19) -- BEx Analyzer 7.20 (Support Pack 2, Patch 1) -- Microsoft Excel 2010. 1. I tried saving a new query that I had created in BEx Query Designer 7.20 (Support Pack 2, Patch