Can i refund a gift app

I was gift app to my friend
the game is many bug and stil not fix
i need to refund money back ( to me ,or to myfriend)
i try to refund on iTunes ,when i click "report problem" it not connect to refund page.
what can i do.

I recommend contacting iTunes Store Customer Support via http://itunes.apple.com/WebObjects/MZStore.woa/wa/gotoiTunesSupport They might be able to arrange a refund for you, though I can't say for sure.
When you contact them you should provide the order number and title of your purchase. Order numbers start with the letter "M" or "W" and you can find them on your email receipts and in your Purchase History.
Check out this article if you don't know how to review your Purchase History:
http://support.apple.com/kb/HT2727

Similar Messages

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    Sorry, but Apple's policy states that, "all sales are final" >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    Apps purchased in one country cannot be gifted to a recipient in another country.

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    Check to see if the gifted apps are listed in Launchpad.  Also, check "Purchases" in the App Store by clicking on the App Store icon on your Dock.  Check inside your Applications folder.
    ============== 
    http://support.apple.com/kb/HT2477  Mac Basics: The essentials 
    New to Macs/My First Mac
    OS X Mountain Lion: The Missing Manual - David Pogue .  This book is very easy reading, non technical & non geeky.  I strongly recommend this book as it takes you step-by-step through Mountain Lion.
    ==============
    You have 14 days to return the computer w/no questions asked.  Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
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    I recently got a gifted app, and was wondering how I could "transfer" this app to another device eg. if I lose my device and get a new?

    Do you mean Re- download...?
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    http://www.apple.com/itunes/gifts/
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    The article below will show you how to review your account and report any issues to the iTunes Store.
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
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    Have a great day!
    - Judy

  • Gifting Apps from iTunes (Mac) to iPad?

    I recently tried gifting an App from iTunes on a Mac to a friend that has an iPad. They received the e-mail on the iPad referring to the App gift, but they couldn't claim the gift. When they tapped the Redeem link in the e-mail they got the message "can't connect to iTunes Store".
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    Message was edited by: Reuben Feffer

    Is there a solution to this? I tried to redeem a gifted app, but the link in the email doesn't allow me to connect with the itunes store. I can actually connect with the store through the app store link, but there seems to be no way to find my "gift" in order to redeem it. How can I redeem my gifted app?
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    I purchased a gift app for a friend not realizing she had a Droid not an Iphone.  She can't use the app.  Is there anyway to get a refund for the gift app on my account?

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    i need help with this!!!

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    Welcome to the user to User Technical Support Forum provided by Apple.
    For your issue.. Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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