Can I speak to a real person?

Your system invited me to update firefox. I did so. It has now lost my bookmarks. I followed the restore instructions but end with an error message "unable to process the backup file"

Hi,
The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.
If you want to leave feedback for Firefox developers, you can go to the Firefox ''Help'' menu and select ''Submit Feedback...'' or use [https://input.mozilla.org/feedback this link]. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

Similar Messages

  • QuickTime still stuttering - How can I talk with a real person at Apple?

    Does anyone know how I can get a hold of someone at Apple ( like a real person to talk to )? I’m a PC guy and have never had this much trouble figuring out anything before. All I wanted to do was d’load a song - legally. I got ITUNES>made an account> looked up a song> and it played like crap ( stuttering ), So, I bought the song thinking I could put it on another machine and play it ( nope, not authorized ) So, I’m stuck with a .99 cent piece of crap. The amazing thing is THIS HAPPENED 6 MONTHS AGO. I have listen to hundreds of folks here grope around in the dark, some having success some not, without a peep from Apple. Is this how they operate? If it is, I’m sure not seeing why they have a such rapid fan base.
    Plan and simple – I need to talk to a live person NOW. I have been through the boards at nausea have tried everything posted ( and I do mean everything, more then once too ) and now I plan to get my .99 cents back because I don’t believe Apple is up to the task of fixing this customers problem.
    Dell Windows XP Pro Lynx One Audio

    I have listen to hundreds of folks here grope around in the dark, some having success some not, without a peep from Apple.
    That's because the Discussions are user-to-user only; Apple does not provide technical support through these forums. If they have something blanket to say, they do it through an article in the KnowledgeBase.
    As to your problem; it is just with some tracks, or with any track you import or purchase? If it's just certain tracks from the iTunes Music Store, they may well have arrived corrupted from the record company (the record companies provide the tracks; Apple doesn't handle the compression themselves). In such a case, you need to contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. There is no telephone number; Apple, as is the case with all download music stores I've seen, doesn't find it cost-effective to provide telephone technical support.
    If it's all tracks that are affected, then perhaps this KnowledgeBase article will help:
    iTunes and QuickTime: Audio does not play or plays incorrectly
    I bought the song thinking I could put it on another machine and play it ( nope, not authorized )
    So just authorize that second system. All you need is to have it connected to the Internet long enough for it to contact the iTunes Music Store. If the track stutters on that system as well, then the track is almost certainly defective. Contact the iTMS through the link I provided above.

  • How can I talk w/a real person for password support?

    and why do I continue to get a pop up screen saying "safari wants to use "login" key chain??  Help.

    What's the problem? We are easier to ask than a real person on the phone. If you'd really like to talk to someone about it, call 1-800-APL-CARE during business hours, or see the international numbers list here: http://support.apple.com/kb/HE57
    The login keychain is just your stored passwords. Mac OS calls any set of stored passwords a "Keychain" which is viewable in the "Keychain Access" application. Your basic, catch-all keychain is your login keychain. Basically, you should grant Safari access unless you have a good reason not to.

  • Is there a number I can call to help with my issue? I would like to speak with a real person!

    I am not having any luck resolving my issue and i need tech support. Is there a number I can call?

    Of course there is, if you are using a current version of Photoshop,  If you are on CS5 or earlier, you are out of luck.
    Only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option.  Brace yourself for a looooong wait and for trying to decipher strong East Indians accents.
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • How do you deal with VZW's unfair business practices and speak to a real person?

    Has anyone else had issues with VZW's form of help in what they refer to as a "loyalty program."  I have been with VZW for about 15 years now and have been attending college for the past three years.  When I called and waited what seemed an eternity for customer service, the scripted customer service on the other end offered me what seemed to be the perfect "loyalty program" plan for me.  I rarely talk on my phone and at $70+ a month, I was feeling a bit taken advantage of.  The plan was $35/month but my minutes were greatly reduced, not that I was worried.  What they failed to mention was that nights and weekends were no longer included in my plan, as well as holidays; they would all be charged for from then on.  I found this out when I received my first bill ($135) and it was through the roof (December and holiday calls.)  When I called in and waited...and waited again, they told me that they would look into it and adjust it.  This never happened, and I called again.  And waited, and waited....when I talked to someone that time they told me they would take care of it.  They took care of the bill part, but not the plan itself.  You could imagine my surprise when my next bill came and it was even higher than the last (235.)  More research showed that they were charging me for VZW to VZW calls as well.  Three more attempts to talk to a manager concerning this issue, not to mention the waiting.  I then received a call from a "manager" who proceeded to speak to me in a condescending tone, blamed me for the issue, and no short called me a liar.  Did I fail to mention that "they" told me that my bill was adjusted to $140 just to tell me it was $235? 
    My time spent with VZW is now over six hours, yet my frustration is immeasurable.  Now I am receiving automated phone calls concerning my bill with no option to speak to anyone.  I don't feel like I should have to spend more time waiting....and literally, waiting to talk to somebody.  I want to pay my bill but feel that it is not what I was presented, nor would I ever have agreed to had I been given the information.  If I cannot come to a mutual agreement with VZW, I am willing to change carries.  Can anyone help? 

    Verizon has by far the worst customer service of any other carrier available. They make it near impossible to contact anyone. I guess they keep you on hold for a minimum of 30 minutes just so you will get fed up and hang up. All be it they have a very good coverage area, however it does not include my home in Oklahoma nor does it include y current job assignment in South Africa. So Verizon has a solution, pay for a service I cannot use. I have tried to suspend the phone indefinitely but that too has become a big issue. I check weekly expecting an underhanded maneuver on their part and sure enough they slipped it in. Verizon is by far the worst experience I have ever had with a service provider. I cannot believe I have been with them since 2008. In Mexico y bills were through the roof, $700 to $1000 a month. When I cam back from Ukraine they tried their suttle sales ad actually sold me a new subscription that would take away my old data package ad a phone that I could not use overseas, they will not unlock more than 1 phone in a 10 month period ad since I just had my phone unlocked the new phone could not be unlocked. Verizon will bend you over at every opportunity they can fine. As soon as my lawyer gets this settled I will never use nor will I ever refer anyone to Verizon again. My suggestion, cut your losses because I assure you they will continue to offend you, and find another service. Verizon is just plain not worth the trouble. Want an idea of how they monitor this community forum. They tell their own people to respond to the more frictional posts and insult the authors. Just read them, you can see this a mile away.

  • Speaking to a real person at Adobe

    How does one get to speak to someone at customer service

    Count me as another frustrated by lack of Adobe support.  For a start, Adobe seems to have two separate support sites for Elements - this one, and the other one at http://feedback.photoshop.com/photoshop_family  which only serves to dilute the support that any customer can find, and doubles the effort of reporting any issue.
    Amonth ago I reported my crash in PSE 12 Slideshow in both places and have had no reply from Adobe staff. I feel foolish for having splashed out $80 on upgrading my PSE 9 and ending up with fewer of the functions that I use.

  • My computer was stolen, I just need to speak to a real person to get the serial number, I have all of the other purchase information, how do I do this?

    I can't get through a single one of Apple's automated services to help me out, and a genius told me I'd need to make an appointment...two weeks from now at my local Apple store.

    Did you register the Mac with Apple?
    The serial number is on the box and your receipt (if you have them)

  • Can I talk to a real person?  it is complicated.

    long story...but i have a "new" iphone 4 and synced photos.  it came up on iphone under albulms as "photo library" and "pictures from."  Problem #1: duplicate photos & problem #2 - cannot delete them!
    i sent to settings and general  and usage & deleted photos thinking that would help but now I can: 1) no longer sync with itunes on computer [it seems the computer itunes does not recognize i have photos ...so maybe I deleteed the wrong thing.  what to do?...help

    Apple Customer Relations - 1-800-767-2275
    Genius reservation http://www.apple.com/retail/geniusbar/
    check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • Can I speak to a live person?

    Firefox browser won't stay open for long. I might be able to complete 1 thing - maybe. If I have to go to another screen, it crashes. says something about a plug-in missing. IE and Chrome won't even go that far.

    # Sorry, Mozilla doesn't offer support by telephone. This forum has 'live' support contributors.
    # Sounds like Firefox works better than IE and Chrome in that situation. Being that all three have problems, your issue might not be with any web browser but rather with the Windows operating system.
    Let's start with Firefox crashing.
    Please follow the steps below to provide us crash IDs to help us learn more about your crash.
    #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
    [[Image:aboutcrashesFx29|width=520]]
    <br><br>
    Thank you for your help!
    More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

  • Is there an actual contact email/phone number that I speak to real person?

    I live in High River, Alberta Canada. Last spring (June 20th, 2013) the town was devastated by the flood. I lost a lot of my business items (software discs, etc) due to my house flooding completely.
    I thought I'd be ok as my computer was upstairs and survived. A year later I'm having issues with my creative suite CS5 that is requiring me to remove and reload the programs. I can't do this because I lost those discs.
    I DO NOT want to purchase the cloud as I work remotely, I don't make enough money with my graphic design career just yet to fork over a monthly fee and I have a difficult time trusting this set up. All I want to do is reload the CS5 programs so my InDesign doesn't constantly crash on me and freeze my entire system.
    Please direct me on what I can do.
    I'd really like to speak to a real person if at all possible.
    Thank you.

    Use the Adobe Cleaner Tool to remove all traces of your CS5 installation:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Download a clean copy of CS5 from this link:
    Other downloads

  • How do i get to talk with a real person about my problem?

    I am thoroughly frustrated trying to navigate all this troublehooting nonsese online by myself. i paid for a product that is not working. how do i speak with a real person who can answer my questions???????

    Hi,
    You may contact HP support via Phone, email or live chat.
    Select your country below, then follow Technical support after you buy to get the contact details.
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Is it even actually possible to speak to a real pe...

    Hello, i urgently require to speak to a real person about problems paying my bill, i am out of work and my brother just lost his job without a final paycheck so for the rest of this month we have no funds and as such are unable to pay the bill, or my rent or my water rates etc. you cannot explain this to a damned automated service. i spent well over an hour caling BT in a vain attempt of speaking with a real person to try get it all explained. so please tell me how i can avoid all that useless malarky and speak to someone who can actually help

    have you tried the live chat 
    live chat http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Charges have been made to my bank account from iTunes that I did not make .  How can I speak to someone about this matter.

    I have charges madero my bank account that I did not make.  How can I speak to a live person?  I show nothing on my account as purchased.  The purchase on bank account says itunes store purchase.  I think someone hacked my account.  Any help?

    Call your credit card company immediately and dispute the charges - sounds as though someone has used your credit card especially since there is nothing showing on your account as purchased.

  • I can't reauthorise my computer I really need to speak to someone - how do I get to chat to a real person at adobe?

    I need to talk to someone about authorisation - I have a sony ereader and can't down load my book because I can't reauthorise my computer. Can anyone tell me how I get to talk to a real person!!!!!

    Hi vision4success ,
    I would like to gather some information regarding your issue, So, please answer the questions below:
    What is the exact issue that you are facing?
    Do you get any error while installing Photoshop element?
    What is the Operating System that you are using?
    Since when you are facing this problem. Has it ever worked for you?
    What all steps did you try from your end?
    If you have any other details regarding the issue that might help us, please feel free to mention that as well.
    Waiting for you reply.
    Regards,
    Sarika

  • For some reason the system is telling me my birth date is wrong when it's not and it won't let me proceed to reset my password. Can someone tell me how to get a "real" person from tech on line?

    For some reason the system is telling me my birth date is wrong when it's not and it won't let me proceed to reset my password. Can someone tell me how to get a "real" person from tech on line?

    contact itunes support

Maybe you are looking for