Can no longer buy medicines online at web site. Have taken all the steps I know of re cookies, etc. Need halp.

At my medical supply web site when I try to purchase a prescription and put it into the "shopping cart," the message comes back repeatedly, "Shopping Cart Empty." Cked with the web site. They say they cannot replicate the error. Also, Firefox no longer remembering my passwords for certain web sites.

Before you try anything else...did this "break" happen right after upgrading Java? Because there have recently been a number of issues with Java, so it's entirely possible that what happened is that Java was disabled.
I'd suggest the following:
1. Reinstall Java 7 (the latest version).
2. Open the Java Preference Pane in System Preferences and make sure that under the security settings you check the box to enable Java in the web browser. The recommended security level of "high" should be fine.
3. In Safari's preferences, under security, ensure "enable Java" is checked.
Then try the web page again.
If that doesn't work, then maybe it's time to look at reverting; there are really few cases where a Java 6 compatible application is not also compatible with Java 7.
Given the current security problems with Java, you should keep it disabled in Safari when you are not explicitly needing it (such as to run this application).

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I have taken all the steps to reset my tool bar so I can see the customized settings I make, but they still don't show up.

I downloaded a new version of Norton 360 on 10/28/2012 and a couple of days later, I am unable to see the buttons I added to customize my Firefox tool bar. Norton says it is a Firefox issue. I have tried resetting Firefox and reapplying the buttons on the toolbar, but they still don't show up until I click on View|Toolbars|customize. I just want to be able to to see the "Print" "Zoom" and "Home" buttons every time I open Firefox. I have Firefox version 16.0.2 which Norton told me was downloaded to my computer 2 days ago. I guess this must be done automatically, because I didn't download a new Firefox version.

You can try click the "Restore Default Set" button in the Customize window to restore the default toolbar set up.
You can also check for problems with the localstore.rdf file.
*http://kb.mozillazine.org/Corrupt_localstore.rdf

I cannot install, I have taken all the suggested steps, but it still keeps saying error, I need this to help with a college project and I cannot afford to buy anything new. Is there anything I can do to install it properly?

I have had Photoshop for several days now and for the few days I have tried I just can not install anything what-so-ever. I have taken all of the suggested steps and it didn't do anything to help, it still had some sort of error. I have contacted Adobe, but haven't heard anything.
I really need this Photoshop for a project that needs to be completed before February. I do not have time or money to buy or exchange for new one.
I really need help I just don't understand what is going wrong and I really need help!

I think i know what the problem is here. You have downloaded the Apple MAC version and trying to install on a Windows system. If this is so then you will get this error message.
Try to download the Windows version and then see if it works this time. Windows and Apple MACS are two different types of operating systems. Windows is widely used in the market place because of Microsoft's Marketing expertise while Apple MACs is used in the printing industry.
<http://trials3.adobe.com/AdobeProducts/PSE/13_0_esd/win64/PhotoshopElements_13_Trial_LS25_ win64.exe>
Good luck.

I replaced my hard drive and I backed up my files on an external hard drive but when I reloaded my iweb to my imac none of my files were on it so I can't make changes to my Published web site have I lost my files what can I do

I replaced my hard drive and I backed up my files on an external hard drive but when I reloaded my iweb to my imac none of my files were on it so I can't make changes to my Published web site have I lost my files what can I do

By default iWeb keeps its data in (user)/Library/Application Support/iWeb in a file named Domain. Without this file you cannot proceed (other than by recreating the site from scratch using the published version as a reference) so you need to locate it on the original disk.
To confuse matters, Apple have hidden the user’s Library folder in Lion and Mountain Lion to casual viewers, in an attempt to stop new Mac users messing their machines up. To access it, in the Finder go to the ‘Go’ menu and hold down the Option (Alt) key; the Library folder will appear as a choice.

HT1212 i am trying to unlock my ipod. i have done all the steps, disconnected and held the home button but it just keeps saying try again. how else can i unlock my ipod?

i am trying to unlock my ipod, i have done all the steps, disconnected and held the home button but it keeps saying try again. how do i get it to unlock

Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:

TS2446 I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

Hi kmkrodel,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues accessing iCloud on your Mac or iPad after a change in your Apple ID password, you may find the following article helpful:
iCloud: Account troubleshooting
On the other hand, if you are talking about sharing files from your Mac to specific apps on your iPad via iTunes, then this article may be of more use (Note: When using this function, you will only see apps that support file sharing, not all apps on the device):
iOS: About File Sharing
Regards,
- Brenden

I can no longer access goodgame empire even though I've followed all the troubleshooting steps

We can no longer access Goodgame empire - we just get a blue circle which goes round and round all the time - we're using Windows XP sp3, and flashplayer 11.7.700.225 on Google chrome. We've cleared all the cash in google chrome and have followed all the flashplayer trouble-shooting steps, but it still doesn't work - why?

The "Photos" view has been replaced by the Media Browser.
Most applications will show you the Photos icon in the Sidebar, when you need to select photos in a file chooser dialoge. Mail, Safari, the iWork apps. See Terence Devlin's User Tip: How to Access Files in iPhoto
For example, in the File > Open dialogue in Preview I am seeing this in the sidebar.

HT1800 Trying to add a wireless printer to my MacBook Pro. It was working properly until we had to buy a new modem. I have gone through the steps associated with my printer and the other laptop in the house (Dell) working right. MacBook says printer dis

I am trying to add a wireless printer to my MacBook Pro. It was working properly until we had to get a new modem. I have gone through the steps with the printer customer service rep, and it was working properly for one day. When I booted up the next morning, the printer was no longer "connected". It will work if I have the printer and computer connected, but I much prefer the wireless capability. Suggestions? The printer is a Brother MFC7860DW. The other laptop in the house (Dell) can print wirelessly so I don't think it's an issue with the modem or the printer.

Hello,
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

TS1389 What if I have done all the steps apple says, and I still can't authorize my computer to play certain purchased songs

I followed all the steps on the apple page, and just a few of the songs I just purchased cannot be authorized for some reason. It keeps prompting me, and I keep entering my password and it says this computer is already authorized. ARG!
Weirdly, when I look at the info of the songs, some list my name as "Purchased by", but the songs I can't play don't have a "Purchased By" line, but all songs show the correct "Account Name"

They were purchased by another Apple ID.
If you are not sure what other Apple IDs you may have, go to appleid.apple.com and click on the link that says "Find your Apple ID".
You are needing to authorize the Apple ID that those other songs were purchased under.

Can no longer view videos on Apple web site

I'd like to watch the new iPad videos on Apple's web site but my iMac no longer loads them. I can view You Tube videos, movies, Quicktime etc. But on the Apple web site the video never loads. Any ideas why this might be? OSX 10.7.3 3.06 GHz Core Duo, 4G RAM.

The following only applies to those running Tiger or Leopard:
If you are experiencing trouble viewing QuickTime movies with QuickTime Player or the QuickTime browser-plug-in follow the steps in the link below to ensure that QuickTime is properly installed on your Mac
http://www.apple.com/quicktime/troubleshooting/
If you having problems watching WWDC Keynotes, tutorials or Trailers on the Apple website, check your Quicktime Player 7 settings in System Preferences:
Under Streaming, set for Automatic, enable Instant On and Play Immediately.
Under Advanced, click Mime Settings and ensure that Streaming (both kinds) are enabled.
Note that if you are running Snow Leopard you should be using Quicktime Player 7 and not Quicktime 10. Snow Leopard does not have a QuickTime System Preference pane. No MIME Settings options. No streaming settings. If a User has migrated from 10.5.8 then those settings have moved over (but no changes can be made). QuickTime Player 7 is in your Applications/Utilities folder (if you've got it installed). If not you can install it from the Snow Leopard DVD (Optional Installs).

After upgrading I can no longer sign in to any web sites, access any menu options on any web site or navigate through ANY web site. What is going on?

After upgrading, I can no longer log in to any websites, and all the option on the upper part of ALL web sites are dead. I cannot click on any menus. How do I get rid of this latest upgrade and return to a WORKING version?

Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
*See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
*See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
*See --> http://kb.mozillazine.org/Uninstalling_toolbars
If that does not solve the problem:
*See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
*See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
*See --> [http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

I can no longer log into my Remote Work site with Firefox, and I do not know why (I won a Mac)--can anyone tell me what might be wrong?

For 1 1/2 years I had been able to log in to my work Remote Access site using Firefox, but I no longer can--it just sits there and does nothing. I have tried deleting the Firefox browser in case of corruption and reloaded from the Mozilla website, but that does not help. I prefer not to give the URL of my company website, but it is possible someone can help me. Might the problem be java, or something else?

You'll have to call and explain your situation to Adobe Customer Service for your region.

HT204291 I have followed all the steps to troubleshoot Airplay icon not appearing after loading iOS 7 update and still can not see it. This is frustrating as it was working perfectly befor with my Apple TV.

Can anyone help

If you don't see the AirPlay icon in the Control Center:
1. Turn off router, Apple TV and iPad
2. Turn on router and then wait 30 seconds for it to complete start-up process
3. Turn on Apple TV and then wait 30 seconds for it to complete start-up process
4. Turn on iPad (wait 30 seconds) and test AirPlay

TS3694 i keep getting an error code 1015 and i have tried all the steps that apple has provided. the phone is not jailbroken. Can someone please help me

i have an roor code 1015 can someone please help me

So you're not trying to downgrade iOS?
Make sure itunes is up to date then try restoring via recovery mode. Follow the link below to do this:
http://support.apple.com/kb/ht1808
Hope this helps

How can I unlock my Iphone after I have use my finding my Iphone icon and I have follow all the step to recover my Id apple and password.

I 'm trying to unlock my 5s iphone I was trying the icon Find my Iphone. And I was luck and now I dont remenber my id apple or password. But I did look in to the instruction above in how to use again my phone. But nothing happen. What can I do to put back my phone to work again.

How does one forget their Apple ID? That simply sounds fishy.
Reset the password by going to https://iforgot.apple.com/password/verify/appleid

Can no longer buy medicines online at web site. Have taken all the steps I know of re cookies, etc. Need halp.

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