Can not start tuneup on hp 19 desktop

When going to updates/tuneups on my Hp 19-2113w desktop, the option will not let me, start tuneup now. Thanks if anyone can help. It is windows 8.1. HELP I am getting no replies.

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are not able to perform any updates on your desktop computer, and I would be happy to help you! When you attempt to apply an update, does an error message appear, and if so, what does it say? Is this a recent or a reoccurring issue? Are you looking to install HP, Windows updates, or both? Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!

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Message was edited by:
dwh_10g

Applies to:
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This problem can occur on any platform.
Symptoms
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hv=1976722458 ad='76dd8bcc'
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Okay!
I'm newbie here, but it doesn't matter. I dont want to do here anything else, just write off my opinion about the Microsoft's "new" Skype, and I hope they will read...
This is a cropped image - of course hungarian, because I'm hungarian, but I think many of us could see this as well. How this is possible? "The Skype can not start because the system is not available" *** What kind of system? The Skype was on a P2P system, where is impossible that the system is not available! This is why the skype was much better than the Microsoft's messenger. Then they bought it, and make it wrong...
I found a solution for this problem, this can happen if my client is not updated. But IT IS!
How does it works? Can we use the **bleep** Skype how we would like to use? Or this time we need to find an other application (like Viber), and using that while they not buying that as well, just because that is better?
Edited to conform with the Community Guidelines
Subject/title edited to better reflect post content.

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Can not start tuneup on hp 19 desktop

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