Can't Accept Licensing Agreement

In trying to access
pdf files I initially get a blank Adobe Reader template then moments later, superimposed over it, a 16 article Warranty Disclaimer & Software License agreement. Above it is a message to press the Accept button. However, there is no "Accept" button on or below the agreement. Neither is there a "exit" button. The only way I've found to remove the agreement and Adobe reader screens is to unplug the computer and reboot. I now can't load pdf files that I previously successfully loaded. After incurring the problem initially, I believe I successfully attempted to load v. 9.3 but am still having the same problem. As a previous user, why am I getting a message to accept a licensing agreement and why no ability to accept it if I indeed no to do this again? Any ideas and suggestions to be able to load and view pdf files once again??

If you have any video acceleration turned on your video driver, try turning it off. If that doesn't do the trick, try to uninstall and use the Microsoft Installer Cleanup tool. Then re-install.

Similar Messages

Adobe's "accept license agreement" pops up way too much and ruins UX

I got a work PDF today from the boss. I opened it up, and about 3 seconds later acrobat reader *shut down* on me while I was reading.
Up pops the accept license agreement box.
It pops up every day ot two for each product. It's like Adobe just can't remember that I have a valid subscription. True, I use a Mac and a Windows machine.
But stiil, the Cloud should know I'm activated and pay.
Can Adobe fix this so the experience is better ?

Welcome to the forum.
Maybe see if something in one of these may help?
My Adobe Acrobat X Pro keeps crashing after a few seconds asking for License agreement
http://forums.adobe.com/message/5198458
Acrobat Pro XI CS6 Creative Cloud License Agreement blank
http://forums.adobe.com/message/4790638
Or here...
http://helpx.adobe.com/acrobat/kb/acrobat-x-closes-launch-creative.html
http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html

Fireworks cs4 will not launch after accepting license agreement

fireworks cs4 will not launch after accepting license agreement

<user_name> = Your User Name:
in XP:
Application Data Path:
C:\Documents and Settings \<user_name>\Local Settings\Application Data
Fireworks CS4 Preference Folder Path:
C:\Documents and Settings \<user_name>\Local Settings\Application Data\Adobe\Fireworks CS4
Delete the Preference folder and re-launch FW.
Note: They are hidden folders, you need to uncheck the 'Show Hidden Files' and "Hide System Protected File" in Folder Options > View.
-- Sag-e-Attar Junaid Atari

Hi, i have installed a creative suite design standard few weeks ago but adobe Acrobat not run. When i launch it, Acrobat always ask me to accept "license agreement". Thanks for help

Hi, i have installed a creative suite design standard few weeks ago but adobe Acrobat not run. When i launch it, Acrobat always ask me to accept "license agreement". Thanks for help

http://www.interworks.com/blogs/rclapp/2011/07/20/adobe-acrobat-asking-accept-eula-after-u pdating-1010

Can't find button to accept license agreement

Just downloaded reader 9.0.
When I tried to use it, the license agreement poped up and it says to press the accept button to continue
BUT there is no accept button anywhere on the page, so what do I do?

Dan,
Try this:
Mike

ITunes 10.5 won't run after accepting license agreement

I've been searching message boards for the past 2 days trying to figure out what's going on but have found nothing. I'm running Windows XP Pro. I updated to iTunes 10.5 only so I can update my iphone to IOS5. The install went fine without any errors. When the installation was complete, I double clicked to load iTunes 10.5 and it opened up the software agreement screen, I clicked agree and then agreement window disappears and then nothing, just nothing...
I have done this several times. I've uninstalled itunes and reinstalled itunes, still the same thing. Then I went drastic and I uninstalled every single bit of apple software on my computer and then downloaded new versions from the apple site and reinstalled everything only to get the same result! No matter what I do, everytime I try to run iTunes 10.5 it only opens the software license agreement screen and does absolutely nothing once you click "accept."
I've looked at all of the processes running and itunes appears in the process list once I run it but then after I agree to the license agreement, it dissappears from the process list after a few seconds.
This is ridiculous.

Blocked by configuration: (Mac OS X/Windows)
Configure Internet Options (for Windows computers only):
Run iTunes Diagnostics. If the "Secure link to iTunes Store" section does not pass, do the following.
Open Internet Explorer.
From the Tools menu, choose Internet Options.
Click Connections.
Under "Dial-up and Virtual Private Networking," choose "Never dial a connection." It may not be possible to choose this if you’ve never used dial-up Internet; if this is the case, skip to the next step.
Click LAN Settings.
In the window that opens, enable the option to "Automatically detect settings" if it is not enabled.
iTunes uses Internet Options proxy settings. Apple recommends removing proxy settings that interfere with access to the iTunes Store if needed.
Click OK.
Click the Advanced tab.
Scroll down to the Security section and look for the option to "Check for server certificate revocation." If it is enabled, disable it.
Look for Use SSL 3.0 and Use TLS 1.0. Make sure at least one of those two checkboxes is selected and click OK (You can select both checkboxes).
Apply any changes, and restart your computer if you modified the option to "Check for server certificate revocation" (step #11).
Rebuild network information.
WindowsWindows XP:
From the Start menu, choose Run.
In the Open field type cmd and click OK.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Windows Vista and Windows 7:
From the Start menu, choose All Programs > Accessories and then right-click Command Prompt and choose "Run as Administrator" from the shortcut menu. If Windows needs your permission to continue, click Continue.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
The hosts file may also be blocking the iTunes Store.
If you want to have Windows try to restore the hosts to default, follow the "FixIt" in How do I reset the hosts file back to the default?.
Note: Work systems may put information into the hosts file. Consult whomever is responsible for supporting Windows on your system before resetting the hosts file to default.
If restoring the defaults did not resolve the issue, you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC .
Select the hosts file. Choose Edit > Copy, and then choose Edit > Paste.
There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7).
Drag the original hosts file to your Desktop. If Windows needs your permission to continue, click Continue.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) to the Desktop.
Right-click "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, choose Edit > Select All, and then choose Edit > Delete.
From the File menu,choose Save. Quit Notepad.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file from your Desktop back into the original location (given in step 2). If Windows needs your permission to continue, click Continue.
Right-click the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the iTunes Store.

Accepting License Agreement

This seems like a silly problem but it has me stumped. I recently bought a Mac Mini to use as a DVR ... so I have it connected to my TV set (SD). When I run iTunes I get the License agreement on the first screen. It runs off the bottom of my 480 lines and there is no way to get to the ACCEPT. I can scroll to he bottom with the scroll bar but it doesn't show the buttons. THere is no GREEN circle in the header to resize the window ... I can't even quit iTunes (with doing a FINDER FORCE QUIT).
Any thoughts on how to get beyond this?

This is one of the first things that I tried and it didn't work ... and I just tried it again to be be sure.....
Good suggestion though

No scroll bar on itunes to accept license agreement

I don't know what to do. When I put my ipod in my computer and I bring up itunes, I click on the ipod link under devices. When I do it tells me to accept or not to accept a license agreement (i guess). I can't scroll over to accept. I am assuming this is the only thing holding me back from downloading music to my ipod. I have already registered it on the apple website. Does anyone have any advice?

Try increasing the resolution of your computer screen, you'll find the information on this Microsoft page: Windows XP - How to change your screen resolution

Accept license agreement again?? It's making me lose data.

In Acrobat XI, I had several files open, filling out forms. Acrobat crashed, reopened, and asked if I wanted to recover the data I had already filled in. I did. Then, before it opened my documents, Adobe asked me if I would accept the license agreement. I did...again. I think I've agreed to that 8-10 times in the last 4-6 weeks that I've had CC. When I accepted the agreement, all my changes to my documents were lost. Is there a way to avoid losing data in this situation? Or better yet, can Adobe ask much less frequently if I accept the agreement??

To not loose information you have entered save more frequently. If you are using Acrobat, please repost in the Acrobat forum where we can better address the problems you are having. This is the Adobe Reader forum.

Not letting me accept License Agreement, so It won't run!

After installing, re-installing and un-istalling and re-installing I still have the same problem: Once the program (8.1.2) is installed (Vista system) I try to use it and the License Agreement appears, and I clic "accept" and nothing happens, then I clic "decline" nothing happens, so I close window by clicing on the "X" and a pop-up informs me the agreement was not accepted and the program will exit and does.
Any ideas what I need to do to get this to work?
Lost in Horseheads, Kirk Slocum

the other "solution" is in this thread...
http://www.adobeforums.com/webx/.3bc424c7/

How to accept license agreements

The Adobe PDF installations instructions states that one "must accept the license agreement and warranty terms to use this product. See www.adobe.com/go/eulas for details." How does one do this? I went to the website, but I didn't see anything that would indicate that I approve of the license agreements. Thank you

Hi Noradc,
During the installation of any of the Adobe softwares the EULA (End User License Agreement) screen comes up and prompts to accept the license agreement or decline it. It's here that you need to accept the license agreement.

Cannot accept License Agreement

I've recently reinstalled Windows (XP x32, SP3) and am now encountering a problem that I have never had before. After installing Acrobat Reader (8.1.2), I go to launch the program and it comes up with a blank white window (assumably the License Agreement) which I cannot do anything with. Closing this window brings up error message 'The License Agreement was not accepted. The application will now quit.' I suppose I could just use an older version of Reader, but I shouldn't have to. Has anyone encountered this problem before? Any help would be appreciated.

Since Reader is a different product, you might try that forum
http://forums.adobe.com/community/adobe_reader_forums

Repeatedly asked to accept license agreement

I'm getting really frustrated by having to all the time accept the license agreement when I open any of the Adobe CC products. Is anyone else having these issues?

We have same issues and many more that I believe branch out from these over excited and screwy antipiracy bugs ( or intentions )
http://forums.adobe.com/message/5504323
I had already tested running CC manager and all apps as admin with no luck. I would be interested to see how many of these machines playing up are, or have been on a windows domain, as opposed to just running on workgroup etc.
All sort of issues arise once its in that 'mode' from lost previews, unsupported codecs, pieces of software greyed out etc... once its all relogged in on both CCmanager as well as ALL apps TWICE, and stepped past the "expired trial mode" then i get more stability until either the internet goes down for a bit or the CC manager for some reason logs off.(which might be a couple of hours are 24-48 hours.
Our ADSL has been getting maintenance and this has been very obvious over the past few days
pretty unusable right now... too frustrating.
On this basis its not currently fit for further use as a broadcast tool for us until its repaired. So promising but so not delivered. Not sure when registered users will get the same level of user experience that hackers that remove the security measures have...!

Downloads: Impossible to accept license agreement...

I'm sure the webmaster thinks this is hilarious, but it's impossible for anyone to download ANY of the 9i software for 2k/XP/etc. You get to the license agreement, check the boxes and click on 'I accept' only to get a page that says I have to agree to the license agreement(which I DID AGREE TO).
Makes NO difference between IE5.5, IE6sp1, or Mozilla.
Frankly, I'm not impressed.

I tried the link you supplied but got the following message after accepting the license agreement and checking all of the checkboxes at the top of the screen:
Sorry!
In order to download products from Oracle Technology Network, you must agree to the OTN license terms.
and agree to the OTN license terms.
Click here to return to the homepage.
Please note: You may have received this error if you are using a browser other than Internet Explorer or Netscape. We apologize for any inconvenience.
IE6sp1 with MS03-32 security patch applied. My internet security settings are at the default of 'medium'. I didn't find any specific setting for disabling javascript, otherwise.

HT1725 Cannot accept license agreement

I cannot accept the license agreement -- it is in an infiinite loop. At the bottom of the Agreement the address is 1 Infitinite Loop at Apple, Inc.
Is this a virus?

Infinite Loop indeed! :-)
I'm having the same problem on my iPad and within iTunes on my Mac. It's preventing me from downloading all iTunes content, including movies and iOS apps.

Can't Accept Licensing Agreement

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