Can´t believe how Applecare works!!!

I send them my ipod because it has a sad icon when it gets started.I told them that it has been for two weeks in my car without being used or charged and that after trying to charge it again this icon appeared.
Now the problem is that my ipod had the charging side bended because it accidentally falled down on Christmas but this has not given me any problem throughout all this period.It´s incredible to realise that the Applecare just in the same day they have recieved my ipod they give it back saying that it has been accidentally damaged and that is the reason why it doesnt work.Well,that can´t be the problem beacuse with the damage it worked perfectly.So, i just want to say that they should care more about the work and "exhaustive" analisis they do and really evaluate the damages not just looking at the ipod,looking for something bended or scratched and then ending their analisis by saying the customer that the warranty doesnt cover the problem why it doesnt work is because it has been accidentally damage.
Well done...I expect some kind of better support and eficient proffesionals not that kind of treatment beacuse is totally disrespectful.
thanks

If you left it in the car for two weeks it may have suffered even more damage, but if it fell hard enough that it bent the iPod it was only a matter of time before it failed and this is not covered by the warranty. They may have indeed opened your iPod and discovered logic board damage due to the fall.
Was this a sad ipod icon you saw?

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    In short, HMAC is the authentication/integrity part of IPsec encapsulation. It serves as a means of verifying that the packet you're receiving was actually sent by your peer and has not been modified in transit. This Cisco Press doc does a decent job at going into some additional detail: http://www.ciscopress.com/articles/article.asp?p=25473
    HTH,
    Frank

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