Can't cure a "MSI.BufferChm - Error 1603" problem and install Officejet Pro 8000 Wireless software.

I'm trying to install an HP Officejet Pro 8000 Wireless A809N. OS = XP Pro SP3. I keep getting a message:
"Fatal error during installation. [code 1603?] [error situation code: 27764920]
The older version of BufferChm cannot be removed. Contact your technical support group."
I tried all the suggestions on this support page:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02455020&lc=en&dlc=en&cc=us
except that in solution two, some of the services wouldn't turn off due to "Access Denied".
I finally gave up and installed the basic drivers and hoped that once they were installed, I could install the full software. But no dice! How do I fix this "MSI.BufferChm" problem?
Thanks.

I don't blame the consumer-users in this forum, but when HP advertises the forum so prominently in so many places as one of their "solutions", they should provide employee help here.
I googled and it seems to be a problem for a lot of folks. And a lot of references back to this forum. I didn't follow too many of them and didn't spot a solution. There may be one - I just didn't see it.
This is from Microsoft and has several ideas I didn't see on the HP site. Microsoft Link Take a look. MSI is a microsoft thing, not HP.
As for HP employees, there are some that monitor this group unofficially. Hopefully you'll get some attention now. Or at least from some of the other folks who may have even more computer fixit experience.

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This question was solved.
View Solution.

I figured this out (with some help from the Print Doc on "Is there driver for Deskjet 3050 for Mac OSX 10.7). Once I stopped thinking like the Mac OS 10.6 approach with an hp utility things were easy.
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HP officejet Pro 8000 Can't print when color cart is empty enven when printing in grey scale

I do not use color in my printing. Nonetheless when the printer says my color cartdridge is empty I can not print. I spent a $100 on color cartdridge and never used them. They now show empy and I can't print. Is there a work around or should I just junk this printer. Thanks for your help.
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Hello Bobmcclammy,
I can understand the frustration when the printer, in your case the Officejet Pro 8000, stops and tells you to change inks you are not even using. I too have fought with this in the past. Unfortunately, there is no "work around" for such an issue, at least that I have been able to find.
Even when printing black text only, for example, a resume, the printer will be using a subtle amount of color as a base. Printhead maintenance also will chip away at the ink, this is to ensure the ink is not drying up within the print system. This information will explain more: Ink Usage in Inkjet Printers.
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The inks will still need to be replaced, but it should help for the future.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Upgrade OMServer.msi returned error 1603

Hi All,
I'm was updating a SCOM 2012SP1 to 2012R2 environment for a customer, but when upgrading the first Management server the following error occures;
------OpsMgrSetupWizard.txt-------
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------OMServer.txt----------------
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Verify that you install server prerequisites Both .NET Framework 3.5 Service Pack 1 (SP1) and .NET Framework 4 are required.
Also you can refer below link
http://scug.be/christopher/2013/01/24/scom-2012-sp1-omserver-msi-returned-error-1603/
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Hello
Is it possible to do a reset on the unit? Via: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00841912&cc=us&dlc=en&lc=en&product=2512009&tmp...
To try to get it in default mode
Kind regards
Best regards,
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
Although I work for HP my posts and replies are my own .....

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Though a day late & dollar short, I too encountered this issue with Yosemite.
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Hello @Ryan221,
Welcome to the HP Support Forums! I see your hard drive recently crashed and now you are not longer able to print to your HP Officejet Pro 8600. I see you have reset the printing system with no success. Let's try a different approach:
Scrub/ Uninstall
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Reset Printing System
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Repair Disk Permissions
1.On the Dock, click Applications, and then click Utilities.
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HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
I hope this helps, please let me know the outcome!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Can't cure a "MSI.BufferChm - Error 1603" problem and install Officejet Pro 8000 Wireless software.

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