Can't dial out now

Hello, I just signed up for texting and phone through my cell phone today. Hours later see I had a call, Using my regular phone, went to *60 to block it, no connection, dialed *99 to see if voice mail was working, no connection, tried to call Comcast and I hear like a dialing noise and then a busy signal. Reset my modem, did not fix anything. May try to call Comcast using the cell phone, but when using it earlier, the connection wasn't great. Please help Comcast, please check my line or something.

alan_h63 wrote:
Hello, I just signed up for texting and phone through my cell phone today. Hours later see I had a call, Using my regular phone, went to *60 to block it, no connection, dialed *99 to see if voice mail was working, no connection, tried to call Comcast and I hear like a dialing noise and then a busy signal. Reset my modem, did not fix anything. May try to call Comcast using the cell phone, but when using it earlier, the connection wasn't great. Please help Comcast, please check my line or something.If y9ou just signed up for the sevice that day, please be aware that it can take from 24 to 72 hours for backend services to come online..... Give it a shot today and see if anything has changed.

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Downloaded ios7 and now can't dial out or receive calls on my iphone4

I cannot dial out or receive calls on my iphone 4 since downloading ios7

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Can't dial out a specific 800 number

hello, we have ucm 7.1.3 and a 2921 as a voice gateway
when we try to make calls to a specific toll free number we get a fast busy and if i debug the pri this is the reason code of the disconnect
*Aug 16 16:29:56.675: ISDN Se0/2/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0x8890
        Progress Ind i = 0x8388 - In-band info or appropriate now available
*Aug 16 16:29:56.931: ISDN Se0/2/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0x8890
      Cause i = 0x83AF - Resource unavailable, unspecified
        Progress Ind i = 0x8381 - Call not end-to-end ISDN, may have in-band info
sm-r2-core-rtr(config)#
*Aug 16 16:30:01.287: ISDN Se0/2/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x0890
        Cause i = 0x8090 - Normal call clearing
*Aug 16 16:30:01.335: ISDN Se0/2/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x8890
*Aug 16 16:30:01.339: ISDN Se0/2/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x0890
sm-r2-core-rtr(config)#
*Aug 16 16:30:02.975: ISDN Se0/2/1:23 Q931: RX <- DISCONNECT pd = 8 callref = 0x888B
        Cause i = 0x8090 - Normal call clearing
*Aug 16 16:30:02.975: ISDN Se0/2/1:23 Q931: TX -> RELEASE pd = 8 callref = 0x088B
*Aug 16 16:30:02.995: ISDN Se0/2/1:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x888B
sm-r2-core-rtr(config)#do un all

Toll free numbers are unique in their handling requirements. If you have both local telco connections and dedicated LD connections, you will find that you can hand of *SOME* toll free traffic, but not all, on the dedicated LD circuit.
The reason for this is that unless the LD carrer you are attached to is servicing that 800 number, they will have no idea where to send it.
Toll free calls should be routed out via the LOCAL telco connection. The local telco can do a lookup to see who the toll free number is PIC'ed to, and forward it to the appropriate LD carrier for termination.
If you send it to the LD carrier, and they don't terminate that 800 number (i.e. another carrier is servicing it), you'll get the error you are describing.
Cliff
Please rate helpful posts

Why is it i can still dial out using siri even if my phone is locked ?

are apple going to bring out an update to sort this out

Depends wher you obtained the iPhone from and it's original supplier
If the iPhone is an authorised unlock ( approved by the carrier) or was
purchased from Apple as an unlocked iPhone updating the iOS
will have no effect on the iPhone and it's lock status
HOWEVER if the software has been tampered with to remove the lock,
updating the iOs will lock the iPhone back to the original carrier who holds the lock
To find out the status of your iPhone you could call Apple support
and they may tell you if the iPhone is locked or not and if it is which carrier

Cannot Dial Out With a Cordless Phone

A month ago I had a phone line installed at my flat. It's a New Build so I was starting from scratch. I've tried two different cordless phones in the socket and neither will dial out. I get a dial tone, but when I punch in a number a voice tells me the number isn't recognised. Yesterday I plugged in a friend's phone which is a big old corded thing that's at least fifteen years old. It worked fine. Another friend says the only real difference is that the old phone isn't digital and that I can't use a digital phone on my phone line. Has anyone heard of this before? I'm not sure what to do. I've had nothing but trouble with BT getting my address and billing wrong and I'm sick of them. I don't want to call again and lose more of my precious life force if I don't have to.

Hi and welcome
Ensure you have unplugged all other equipment when you have tried a different phone.
Have you tried the phone (with no ADSL filter if you have Broadband) direct in the test point of your main socket?
This main socket looks like this.
remove the 2 screws each side of the socket and gently remove the bottom half, just in side the bit left on the wall you will find another socket on the right hand side, plug your phone directly into there and check if you can dial out now.
If you cant dial out correctly to here (i would try a couple of phones), there is a fault outside of your premises and you should report it to your comms provider.
If it works ok to the test socket you have a fault within your premises either on wiring or aparatus.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

VOIP Dial out issues with SRP547W

Hi All, this is my first post so I appologise if I have posted it in the wrong place up front.
I have recently purchased an SRP 547w replacing an 877w and linksys pap2t voip box.
I have 1 major issue at present - no matter which number I dial, I cannot ring out. I get what appears to be an engaged tone.
History: I used to run the linksys papt2 behind the 877w and it worked without issue. Ports opened and forwarded were:
udp 5060-5061
udp 8000-8001
my SIP port is 5060
the RTP ports are 8000-8001
I know this works on the SRP547 as without them, I cannot make any calls into the system.
These settings worked perfectly on the PAP2T; I have copied them across to the SRP547W and opened the same ports. I can call VOIP device on the specified number, but still no dialing out.
The 2 main differences I can see on the new device 1) The VOIP is integrated into the router so I'm not routing traffic in exaxtly the same way as I was with the PAPt2 and the second being that the SRP547W also has the ability to connect a PSTN line - which I do not have.
I wonder if this has anything to do with the issue?
For the record, I have diabled the firewall - same result; additionally, if I connect the PAP2T to the SRP547 and forward the ports (or enable UPNP) then I can actually dial out which means I think its safew to say that my issue is within the SRP547W.
I can conrim that the SRP547 does 'hear' the tones from the phone. When I dial certain numbers (to force certein codecs) the system responds to them.
If anyone else has had a similar issue, could you help me out with some direction?
I'd post logs, but I'm not sure how to get them off this device (yet) - I've only had this device for 4 days.....

I forgot to post an update.
Get this, I figured out the problem and it was Sun Rocket.
They did a firmware update over night that caused it to break.
After about three months of working with Linksys, Comcast and Microsoft and tyring everything I was told. It still failed.
Then after another month, I finally was contacted by an engineer from Sun Rocket who was giving me advice over everything we already tried.
I asked him if there was a firmware update from the date I put the complaint ticket in. He checked the database and sure enought, that is what it was.
Their firmware update did not work well with the Linksys router. He rolled back the firmware and now it works perfect.
The SunRocket tech said he put me on a list of Sun Rocket Gizmos NOT TO update firmware.
Well , about 2 months later, they updated it by mistake and now I am going through the pains with SunRocket all over again.
I told them how they fixed it but the Level 1, 2 and 3 techs don't seem to know how to roll back the firmware and they did not have any notes from the engineer on what version to roll it back to.
The the root cause was SunRocket's Gizmo.
Trust me, I've tried chaning the MTU to remoting in to the Sunrocket Gizmo and change the bandwith settings ect ect. I've been through the ringer and I still have problems with them.
The SunRocket Gizmo can not handle the high bandwidth like the linksys router can.
Good Luck, I only have SunRocket for another month and I am thnking about going with Vonage or Comcast.
Here is a picture of the SunRocket Gizmo I am using.
Message Edited by TheInfamousOne on 01-05-200709:56 PM
Message Edited by TheInfamousOne on 01-05-200710:00 PM

Phone won't dial out. Old phone received missed calls yesterday instead of my new phone.

Current phone suddenly won't dial out. Yesterday my old phone (which I use for WiFi only and which has not been activated for about 1 year) started receiving calls instead of my current phone. I was not around to answer them, but they only registered as missed calls on my old phone.
Today I tried making a call and my current phone won't dial out--trying to dial any number just gives me silence and then it disconnects after 30 seconds or so. I tried dialing out on the old phone, but it gives me a roaming message and wants me to either buy a calling PIN or call collect to dial out. On my current phone I can still use data/internet fine and I think texting still works (tested by texting my own number and I received the text).
I've tried powering off the old phone for a while and then restarting the new phone, but it didn't help... I can't call verizon since I can't dial out and its saturday night so it looks like their chat is offline..
How can I fix this? Help is greatly appreciated!

Thanks for the reply.
Unfortunately *611 does not work -- like all numbers I try to dial, it goes to the "dialing" screen then does nothing for about 30 seconds, then it disconnects.
*228 Brings up a message box that says "a verizon wireless sim card has activated your service and updated your phone's roaming capabilities. Your phone number is [my number]" The problem is not fixed however.
I should also clarify that I have been using my old phone for wifi/mp3 playing just fine for the past 1 year without experiencing this problem ever before. My current/newer phone has been working fine right next to it all that time. I did just pull my old SIM card out of my old phone just now in case that might help (should have done that a long time ago). I also removed the battery. That was several hours ago, still having the problem after rebooting the new phone and testing many times.
Using another person's phone I have now verified that I can't make or receive any calls on my new phone, but I can send and receive text messages as well as use mobile data/internet. The newer phone is an LG G2 and the old phone is a Galaxy Nexus if that matters.
Thanks for the help so far

Can't log out PS4 App

I log in with wrong account . And i can't log out now. How can i log out on ps4 ?

Does the help guide help at all?
https://support.spotify.com/learn-more/guides/#!/article/playstation-get-started

In Europe can't get 6126 to dial out

I unlocked my Nokia 6126 using AT&T instructions. Now I'm using a United Mobile international sim card. Every time I think I'm dialing out, I'm actually sending a text message. If I write a text, it works and gets to the person I want it to. But I can't figure out how to make a phone call. I ran through a prepaid sim card quick trying to call out and never have accomplished it. I've spoken with the sim card customer service folks and they say it's the phone. There's got to be somewhere within the menu where I can dial out, in other words make a phone call. I'm in rural Sweden if it makes a difference and my sim card is Liechtenstein. I am getting a strong signal. Help!

I think your phone is malfunctioning. Please have it fixed or replaced by a Nokia service agent.

Something was hidden in a download and now these double green underlined hyperlinks show up everywhere, and pop ups too whenever I click on ANYTHING. I can't figure out how to find it and get rid of it.

Something was hidden in a download and now these double green underlined hyperlinks show up everywhere, and pop ups too whenever I click on ANYTHING. I can't figure out how to find it and get rid of it.

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised the value of Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I uninstalled Firefox once, reinstalled it and it ran. I had a problem so I did it again. Now it will not run and I get an error message saying that firefox is running and you can only run one at a time. I can't figure out what is running.

Because of a problem, I uninstalled Firefox once, reinstalled it and it ran. I had a problem so I uninstalled/reinstalled it again. Now it will not run. I get an error message saying that firefox is running and you can only run one at a time. I have uninstalled multiple times and can't figure out what is running. The is only one Firefox installed and it is not open. What does this mean and how do I fix it?

If you use ZoneAlarm Extreme Security then try to disable Virtualization.
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/880050]]

HT5621 I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

Hi sharonpalencia,
Welcome to the Apple Support Communities!
I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
If you're still asked for your previous Apple ID password, continue to the next step.
Have a great day,
Joe

I have an iPOD mini library and now have a IPhone 4S. I updated my library and synced my phone to the library but can not figure out how to get the music library to download to my iphone

I have an iPod mini library which I have update. I now have an iPhone 4S which I have synced to the library using a MS XP computer. I can not figure out how to get the library to download to my iPhone?

Thanks, This caused me to go back and try again since the solution seemed so simple. What I did was when it started downloading, it started with the iphones apps to my computer. I did not want the apps downloaded on my computer so I stopped it. If I would have waited, the music was uploaded right after the apps were downloaded.

Today I deleted a gmail account using my computer. I also added a new work gmail address. Now I want to sync my phone and tablet with the new email address. I've looked all over and can't find out how to do it.

Today I deleted a gmail account using my computer. I also added a new work gmail address. Now I want to sync my phone and tablet with the new email address. I've looked all over and can't find out how to do it.
Peg

Hi there T&P63385!
Look no further! I have the answer for you! You can add a new email account to your android device by following these steps: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31401
Now I do want to let you know that your phone has a "main" gmail account. If this "main" gmail account was the one you deleted it may be best that you reset your phone and activate it to your new gmail address.
The reason I recommend doing this is all of your purchased application information is also tied to your gmail.
Ensure your personal information is backed up (contacts, pictures, etc) and follow these steps to Hard Reset your phone:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31308
Let me know if you have any other questions!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

I had to change my apple ID due to someone else using it and changing the password, so now i can't sign out of icloud as the email is wrong and i dont have the password to turn off find my iphone. Help!

Basically, someone was hacking my apple account for a while and kept changing the password so i kept resetting it, now i've had to change my email as icloud still wouldn't accept my new passwords - even after being updated. Now i can't sign out of icloud due to it being the wrong email and an unknown previous password, as i can't turn off find my phone.ipad. How do i solve this without losing everything as i can't just delete the account and the usb ports on my laptop have gone so i can't back up to my laptop. I'm running completely on icloud but desperately need it to update so i don't lose all my uni work as well off my ipad.

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23

Can't dial out now

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