Can't download new version of itunes 7.6
Hi ,I need guidance,my laptop said a new version of itunes was available, so i downloaded it, it came up with the error message, ,quicktime not found , pleae load, did this , no sign of it on my laptop, got in touch with apple, recommended i unload itunes and quicktime, this i did, tried to reload itunes,doesn't appear anywhere on my laptop know, not even an icon on the desktop, have i got something enabled to top it loading properly ? it goes through the process of loading, but doesn't tell me it hasn't ? any help would be appreciated, thanks
Click here, check that your Mac meets the requirements, buy and install the DVD, and then run Software Update.
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Similar Messages
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I can't download new versions of itunes?
- i get a message to close itunes, which I do, but the installer just gets stuck in the progress bar? I have no other applications open.
I'd try updating using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/ -
I can't connect with iTunes store to download new version of itunes
i can't connect with iTunes store to download new version of itunes is dthere any problem in apple.....
How are you trying to download? I get a download link off the iTunes download page on the Apple web site.
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can't update new version of itunes due to error message saying invalid si
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I can't get new version of itunes to install on Windows 7 64 bit computer. Receive message that reads insufficient privileges to access c:\program files\ipod\bin. I've followed several threads I've read here but nothing is working.
For such situation, I'd suggest the following:
1. Remove current installed office with the fix-it tool in
KB2739501, and follow the "Remove Office manually" section to make sure there are no remaining files
2. Either download a trial version of Office 2013 from
http://office.microsoft.com/, or from
http://technet.microsoft.com/en-us/evalcenter/jj937170
3. Reboot your computer in clean boot mode, and run setup again
Max Meng
TechNet Community Support -
I just downloaded new version of itunes and now I cannot connect to the itunes store...I get a message that says..."Itunes cannot connect to itunes store. the network connection timed out."
ran diagnostics here are the results... if anyone can help...
Microsoft Windows Vista Home Premium Edition (Build 6000)
Hewlett-Packard Presario F700 (GR967UA#ABA)
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.0.31
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number D3C70EE5E29DDAC2
Current user is not an administrator.
The current local date and time is 2009-06-09 23:19:03.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce Go 6100
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {C07101F5-89CB-4921-9239-F59263AF4FAA}
Description: Broadcom 802.11b/g WLAN
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Jun 09 22:30:17 2009
Lease Expires: Wed Jun 10 22:30:17 2009
DNS Servers: 192.168.1.1
192.168.1.1
Adapter Name: {33E3719A-76B1-48B1-9F31-BD3CBF2DBDDA}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-06-08 09:41:24.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.1.0.1),
E: TSSTcorp CD/DVDW TS-L632M, Rev 0A17
Audio CD in drive.
Found 1 songs on CD, playing time 04:24 on Audio CD.
Track 1, start time 00:02:00
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 20 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 8.2.0.23 is currently running.
iTunesHelper 8.2.0.23 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod nano (Second Generation) running firmware version 1.1.1
Serial Number: 7J651R7ZVQ5
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps. -
I can't get new versions of itunes to install on my windows computer. Any Suggestions? Every time I try, it downloads OK but when it proceeds to the install, I keep getting the same error message about a program in the installer not finishing as expected. It quits the install and that's that. Very frustrating.
I keep getting the same error message about a program in the installer not finishing as expected.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Downloaded new version of itunes, and then subsequently performed a sync on my ipod nano as I had purchased a new song from itunes store. I now only have 25 songs on my ipod as it removed all of my other music. My music is stored on an external drive. I downloaded the music there from cd's that I own. Can anyone help me fix this. I am going on holidays soon and want to have my ipod loaded with music for the trip. Thanks
hi mike,
First of all, your music is not gone. Its there, I promise. Second of all, you need to always make sure you backup your music elsewhere because funky things happen and computers do take nosedives.
Ok, go into File on the iTunes Task bar and click on add folder to library. Your music files should be under my documents>my music. Let me know how it goes...
Rachyl -
I downloaded new version of Itunes to my ipad2 and now I can't find sync button. There is nothing down the left side to pick device, etc. The screen is completely blank. Help
if your using windows, try this.
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Downloaded new version of itunes and now it will not open on my Macbook
downloaded new version of itunes and now it will not open on my Macbook
downloaded new version of itunes and now it will not open on my Macbook
-
downloaded new version of itunes lost my library now itunes won't save my library have to install it everytime i turn my computer off itunes store won't open either with almost 16,000 songs this is getting unbearable if someone wants to download new version it's a nightmare
I had the same problem on my iphone 5s, and this fixed it. http://support.apple.com/kb/TS5335
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I have windows xp and I can't get new version of itunes to install, help???
I have Windows XP and I can't get new version of itunes to install on my computer, please help??????
I keep getting the same error message about a program in the installer not finishing as expected.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Where can I download former versions of iTunes
Where can I download former versions of iTunes who are running on my laptop? RAM 180MB
HI Hello,
Reinstalling an older version of iTunes on our Mac is not a good idea. Perhaps some easy maintenance suggestions will help.
Try running Disk Utility and Repairing Disk Permissions first. Launch Disk Utility (Applications/Utilities). Select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, then click: Repair Disk Permissions. Quit DU when it's finished and reboot. Try to launch iTunes... if it still won't open..
/Users/YourName/Library/Preferences. Drag this file from the Preferences folder: com.apple.itunes.plist to your Desktop. Try to launch iTunes. If iTunes launches successfully, then that .plist file is corrupted. Drag it to the Trash, empty the Trash and reboot. You will have to reset your iTunes preferences but if deleting this file fixes the problem, then it's worth effort.
If you still have problems with iTunes, then perhaps an Archive and Install is in order. Back up all your important data/images/video/documents. When you are finished with the installation, at some point you will be prompted for an iTunes update. If you had good luck with 8.0.1, just don't go any farther with the updates for now.
If you need help with an Archive and Install, please post back.
Carolyn -
Im trying to download newer version of itunes how do i do it
it says download newer version of itunes 11.1 or better i cant how do you do it
See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
tt2 -
Can not get new version of itunes to download
can not get the new version of itunes to download to my apple so i connect my iphone
I just clicked on the apple icon in the upper left corner of osx and choose software update then it
updated the latests version of itunes
but if it's very old you have a problem
Syncing with iTunes on a Mac or PC requires:
*Mac: OS X v10.5.8 or later
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