Can't find ios devices with itunes anymore?

Hi! i have an ipad air and an iphone 5s and run windows 8.1.
Normally both my ipad and my iphone connect to itunes through wifi so i can put music on it, delete apps or put comics on it or whatever. But suddenly yesterday it stoppet working and now my itunes can't even find ios devices when i plug it in the computer by USB? Everything is fully updated and i tried reinstalling itunes and reset my devices and use a different usb port.
MY computer can find them via USB so i can look at my pictures from "my computer".
please help anyone :-)

Hello ErdalDK,
It sounds like you are unable to see your devices either via Wi-Fi or when connected with a USB cable. I recommend the troubleshooting from the following article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If that does not resolve the issue, I would recommend re installing iTunes again, but also its associated apps. The following article will walk you through that if needed:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
Regards,
Sterling

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Attachments:
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