Can't get one email account to work again after deleting it

I have been using a 9800 for ages with two separate email accounts; one is a work account and the other a personal Gmail account. I also back up my phone regularly to a computer
I deleted the work accout for a holiday and, prior to re-installing it, found that I could temporaily disable the receipt of emails for a particular account by applying a filter. I recreated the work acount on my phone and, apart from being surprised that some of my old emails were still present, also tried to create a filter.
I'm now in a position where no work emails are getting through to my phone despite deleting the filter I created and having gone through all of the settings on the phone. All the settings for the work account appear to be the same, where applicable, as for the Gmail account but only the latter is working. I've also restored the email settings only from a backup when everything was working OK.
Any ideas please?

Hi Neil380 and welcome to the BlackBerry Support Community Forums!
Are you using a BlackBerry Enterprise Server to get your work email on yoru BlackBerry smartphone or do you have it setup using Outook Web Access, IMAP or POP?
Can you send me your PIN via Private Message so I can take a look into this further for you?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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