Can't get printer to connect to laptop

I have a Toshiba laptop running Vista and a HP C5180 printer.  I've had the laptop connected to the printer wirelessly previously and it won't connect any longer.  I have a comcast xfinity wireless gateway modem that is about a year old. I don't know what other information you need from me to help.

Hi dimill,
I understand you have a Photosmart C5180 that is no longer communicating wirelessly with your computer. I'm sorry to hear this, but I will definitely do my best to assist you!
I will suggest that you download and run the HP Print and Scan Doctor and follow the instructions it suggests for you.
Hope this helps, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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