Can't install premiere elements shared technologies error

can't install premiere elements because of shared technologies error

Hi,
Please restart your system and try installing again.
If the error persists, please share your OS details and please share the logs from the following locations:
%temp%\PREInstall.log, PRE11.log,
Elemets11OrganizerInstall.log,
Organizer.log,
PDApp.log,
amt.log
oobelib.log
C:\Program Files\Common Files\Adobe\Installers\<*PRE11*>.log.gz
thanks.
~ Shefali

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I just can't install it, it reaches a point, almost near the end, where it just starts running back, and the bar discharges, and then it just says thath my computer has not been modified. Any ideas? I've tried running it as an administrator and closing Kaspersky. Do you think it may be the space? There are 30gb free in my C drive.
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Could I please request you to provide following log files so that we can debug issue : -
1) C:\Program Files\Common Files\Adobe\Installers\Elements STI Installers 1.0 <Date of installation failure in mm-dd-yyyy format>.log.gz
2) Start -> Run -> %Temp% -> PRE9.log
Further, if you can attach screenshot of error then it would be great.
Further, I would like to give following suggestions: -
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2) Before installing PRE, make sure that you have closed all adobe applications.
Thanks & Regards,
Gaurav

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Locoba
What is the computer operating system involved? Can we assume Premiere Elements 12 as the new purchase? And, are you trying to install from an installation disc or from purchased online downloaded installation files?
I have not run into Error 2350. FDI Server Error before, but here are some links that talk about Error 2350. Please see if any of them apply to your situation.
http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
Not Adobe, Error 2350. FDI Server Error.
http://feedback.bizagi.com/suite/en/responses/error-2350-fdi-server-error
More details on your situation may help in fine tuning the issue specific to your situation.
How are you installing?
Are you installing to default location?
Is antivirus and firewalls disabled?
ATR

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download from adobe.com or prodesigntools.com.
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Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
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Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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On how many computer can I install Premiere Elements (one licens)

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number
What are the computer operating systems involved? Are you installing from installation files (from online download purchase) or from installation disc
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Box packaging typically comes with two installation discs....one for Windows and one for Mac. In this type of situation, typically you use one
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Adobe allows you to use the same purchased activated serial number on no more than 2 of your computers. And, you do not use them at the same time.
If you are dealing with two computers with the same operating system, then you should be able to use that same purchased serial number for that operating system on no more than 2 of your computers. Again, you do not use them at the same time.
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Do you have the bundle of Premiere Elements and Photoshop Elements or just Premiere Elements? I would recommend reviewing Install | Premiere Elements | Photoshop Elements | Windows | Mac OS.

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Refer to this:
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Jay Beckwith
707-479-2554
~~~~~~~~~~
Exit Code: 7
-------------------------------------- Summary --------------------------------------
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check the solutions found starting around message 14

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Have you looked in Program Files to check if it is installed?
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Premiere Elements 11 "installing Shared Technologies" error during install

How do I fix the "The installation process has encountered an error whil installing Shared Technologies. Please restart your system and try again." error while installing Premiere Elements 11? Photoshop Elements 11 installed fine, but I keep receiving this error while trying to install Premier Elements 11.
I have already tried:
Install from CD
Install from C: drive root
Install from Adobe website trial version
Install from CD, after clean boot
In each case it installs at the same place with the same error.
From searching these forums and doing a web search it seems like a common problem with no clear solution.

FFWLKin
I do not know if what I am about to report will help or confuse the Premiere Elements users further on this Shared Technology error encountered during Premiere Elements installation, but here is hoping that something in the following experience might be of help to someone....
I entered your thread with the Shared Technology error (targeting Elements Organizer/Data 7) when trying to install Photoshop Elements 10 and Premiere Elements 10 on a new Windows 8 64 bit computer. Unlike the others I had no problems installing Premiere Elements 11 and Photoshop Elements 11 from the Adobe installation disc a week earlier on this brand new Windows 8 64 bit computer. Short of re-formatting the hard drive, I did everything plus with no luck in getting versions 10 installed on this Windows 8 64 bit computer. So, I decided to focus on working with the already installed version 11 programs.
I headed for Premiere Elements 11 to create a DVD-VIDEO format on DVD disc and to my horror found that the program's burn dialog had no burner(s) in the burner location (either the build in one or an external burner (USB). But, Premiere Elements 11 burn to folder did work. On the other hand, I found that Photoshop Elements 11 Organizer File Menu feature to burn (datadisc) to CD or DVD did recognize these burners and that burn to feature worked. I went through the typical drill for those in this type of situation and nothing remedied the problem. So, I decided to go for the deactivate/uninstall/reinstall route. Well, now Premiere Elements 11 reinstallation ran into the same fate as Premiere Elements 10, that is, it ran into the Shared Technologies error related to installation of the Elements Organizer and Premiere Elements 11 would not install after going through everything decribed in this thread, excluding re-formatting the hard drive.
1. Deactivated/uninstalled Photoshop Elements 11 and Premiere Elements 11.
2. Apply the cclearer: cleaner and registry cleaner. And, then went into the Registry and deleted all related to Photoshop Elements 10/Premiere Elements 10 as well as Photoshop Elements 11/Premiere Elements 11.
3. Disabled firewall, antivirus, spyware...
4. Tried to reinstall Premiere Elements 11, using the installation files (setup.exe in 64 bit folder) copied to hard drive. No go. Same Shared Technology error.
5. Started deleting programs that I had installed after the initial successful installs of Photoshop Elements 11 and Premiere Elements 11 (these programs included iTunes, VLC player, and ImgBurn). Still no go for the Premiee Elements 11 install, and same Shared Technologies error.
FINALLY, Photoshop Elements 11 and Premiere Elements 11 got successfully installed on this Windows 8 64 bit computer according to the following scenario (iTunes, VLC player, and ImgBurn still removed from system...firewall, antivirus, spyware protection re-enabled)
1. Attached a USB burner to computer via one of its USB 3.0 ports.
2. Inserted the Adobe installation disc into the burner tray of this burner in order to install the program(s) via the installation disc.
3. Selected install for Photoshop Elements 11. It went to completion without problem.
4. Selected install for Premiere Elements 11. It went to completion without problem. And, now the burn dialog/burner location did recognize the computer's built in burner and my USB external burner.
None of the above may have had anything to do with what finally triggerd the version 11 installation processes to go to completion. But, I add this to the mix of how Photoshop Elements 11/Premiere Elements 11 finally got installed in Windows 8 for the user.
And, I would offer this suggestion to those who have already installed Premiere Elements 11 on their Windows 8 64 bit. As soon as possible make sure you have burners listed in the burner location of the program's burn dialog.
ATR

I get a shared technology error when trying to install Preiemeire Elements 11 .. suggestions ?

Tried several methods but, being somewhat technologically handicapped, I can't get by the shared technology error when installing?

Welcome to the forum, Ted,
Here's an older "Shared Technologies" thread: http://forums.adobe.com/message/3155897#3155897
But, I am not sure that we were ever able to help the OP, and they never reported back with the responses from Adobe. Still, might be a tip that is useful.
Good luck,
Hunt
[Edit] I mis-spoke. The OP and another user with the same error WERE helped. What I saw initially was yet another poster, who was going to contact Adobe, but never came back to the thread. In the case of the OP and another users, the issue was caused by having Adobe Bridge, included with other Adobe programs, like Photoshop and Premiere Pro, running. When they killed that, the installation went well.
Message was edited by: Bill Hunt

Can't install premiere elements shared technologies error

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