Can't install quicktime or itunes I recieve error code 2738. I'm running windows Vista 32 with Service Pack 2. I have tried old and new version of both programs. Also, have gone through Apple's online help with no good outcome
Can't install quicktimeor uninstall it for that matter and itunes I receive error code 2738 with both downloads. I'm running Window Vista with Service Pack 2. I have check for all window update. I have gone through Apple itune help list. Even going into cmd to do regsvr32 vbscript.dll which was successfull. Can you help...my son had to register his ipod at the neighbors house..What going on.
Son even call apple with no help and was give Microsoft number no help there either they wanted me to call HP.....run around
Excellent news!
Strange how sometimes the fixit works better than the manual methods, and sometimes the manual methods work better than the fixit. It differs from Microsoft fixit to Microsoft fixit too. (Unfortunately, because these "anomalous 2738s" are pretty rare as install errors go, I don't have a good feel yet for whether or not it's the fixit or the manual method that's more likely to work in iTunes/QuickTime installation contexts.)
Afraid I'm not very good on earbud troubleshooting, but fingers crossed the folks over at the iPod communities might be able to help:
https://discussions.apple.com/community/ipod
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I have used the solution below to fix mine and others that have run into this issue.
Start --> Programs --> Accessories (Right Click on Command Prompt) --> Run as Administrator
then type in: "Netsh winsock reset" (-without the quotes-)
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I also notice Quicktime is not getting installed at all.
That one is normal nowadays (ever since the iTunes versions 10.5.x).
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Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
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http://www.apple.com/itunes/download/
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http://www.rarlab.com/
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I am trying to update iTunes on my desktop (running Windows XP Professional Service Pack 3) and I continue to receive an error message stating that the update cannot continue because Bonjour and Quicktime are older versions and to contact technical support. I have tried repairing both and tried to uninstall iTunes and all of it's componants and still receive the same message. Any help getting this issue resolved as soon as possible will be much appreciated.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
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My iPhoto starts up and freezes. I have tried rebuilding and using iPhoto Library Manager. I have an iMac running 10.7.3. It was working before recent updates by Apple. How can I troubleshoot?
Thank you. Might be a bit more than 50 but close.
Date/Time: 2012-04-09 12:46:07 -0400
OS Version: 10.7.3 (Build 11D50d)
Architecture: x86_64
Report Version: 9
Command: iPhoto
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Version: 8.1.2 (8.1.2)
Build Version: 8
Project Name: iPhotoProject
Source Version: 4240000
Parent: launchd [142]
PID: 980
Event: hang
Duration: 1.81s
Steps: 19 (100ms sampling interval)
Pageins: 0
Pageouts: 0
Process: iPhoto [980]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Architecture: i386
UID: 502
Thread 0x50630
User stack:
19 ??? (in iPhoto) [0x3172]
19 ??? (in iPhoto) [0x124b80]
19 NSApplicationMain + 1054 (in AppKit) [0x9c5eb261]
19 -[NSApplication run] + 911 (in AppKit) [0x9c357675]
19 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113 (in AppKit) [0x9c35b306]
19 _DPSNextEvent + 678 (in AppKit) [0x9c35ba9c]
19 BlockUntilNextEventMatchingListInMode + 88 (in HIToolbox) [0x90129356]
19 ReceiveNextEventCommon + 381 (in HIToolbox) [0x901294e7]
19 RunCurrentEventLoopInMode + 318 (in HIToolbox) [0x9012217f]
19 CFRunLoopRunInMode + 120 (in CoreFoundation) [0x99dce328]
19 CFRunLoopRunSpecific + 332 (in CoreFoundation) [0x99dce47c]
19 __CFRunLoopRun + 1112 (in CoreFoundation) [0x99dcec68]
19 __CFRunLoopDoSources0 + 246 (in CoreFoundation) [0x99da4d96]
19 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15 (in CoreFoundation) [0x99da53df]
19 __NSThreadPerformPerform + 503 (in Foundation) [0x9ac96e40]
19 -[NSObject performSelector:withObject:] + 65 (in CoreFoundation) [0x99e2dde1]
19 ??? (in iPhoto) [0x50792e]
19 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92 (in Foundation) [0x9ac45012]
19 _CFXNotificationPost + 2776 (in CoreFoundation) [0x99de3a38]
19 ___CFXNotificationPost_block_invoke_1 + 275 (in CoreFoundation) [0x99e18cb3]
19 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49 (in Foundation) [0x9ac59e25]
19 ??? (in iPhoto) [0x5c2a86]
19 -[NSLock lock] + 185 (in Foundation) [0x9ac4c826]
19 __psynch_mutexwait + 10 (in libsystem_kernel.dylib) [0x93b74876]
Kernel stack:
19 hndl_unix_scall + 281 (in mach_kernel) [0xffffff80002d7f39]
19 unix_syscall + 472 (in mach_kernel) [0xffffff80005ca448]
19 psynch_mutexwait + 1403 (in mach_kernel) [0xffffff80005a043b]
19 ksyn_block_thread_locked + 67 (in mach_kernel) [0xffffff800059a7d3]
19 thread_block_reason + 299 (in mach_kernel) [0xffffff800022f39b]
19 thread_continue + 1661 (in mach_kernel) [0xffffff800022f11d]
19 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c0939] -
I tried to download itunes to my phone.First it wanted it to download the new itunes.We also updated our Windows xp.I kept coming up can't complete because there was an error when setting up.One time is was error 9 and they tried to help me.I have a laptop with the internet and we tried it there.We were able to get service pack 3 downloaded.So we did upgrade the itunes on the laptop even though I have never put music on there but there is some from someone .I never heard of many of the songs.Any how I did try to download and restore on the laptop and then come to the land computer and see if the box comes up to restore the contacts.Well it didn 't work and now my phone won't even turn on .I have no one to call if something happened to me.I am going to the Apple store right off the bat tomorrow morning.I have everything in the box and the phone and reciept and see if they make it work or give me another one.I have to take my sim card again since They gave it back to me.I bet it means I can't sync the photos in the phone.Even with 2 computers and talking with 3 people it still did not work.All because I wanted to download the itunes to my phone.I don't care now if I can just get my phone to work and my contacts are in there.I hope I don't have to buy the ringtones again I bought 4 of them.Any one have this problem and what did you do to fix it?
The Apple rep tried both those ideas and both failed. The rep was connected to my computer so she
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AminahI am not familiar with "transfer manager." Did you perhaps use the Migration Assistant? What operating system is installed on your new computer?
If you look in your hard drive, in the Users folder, do you see a folder with the name from your user on your old computer?
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i cant figure out how to download the application any other way. everytime i click on it in the downloads box it says application not found.
Well, after hours of trying to figure it out I gave up and un-installed and re-installed that last verion of Adobe Flash Player and now it seems I can play games again in Messenger. Everything else had been fine just that. I can only figure it was because it was having a hard time updating the first time and took me 3 tries. So even though it said it was installed, apparently it wasn't done correctly.
Though when I couldn't figure out what was wrong at first I looked and checked to see all the things were enabled that were supposed to be and they were.
I even tried to go to the Adobe site and download the last version I had and couldn't find it. Kept coming up with the new version. Others said if you download a particular older version it may not have all the security features in it.
This really gets to be a bit much, especially when you're by yourself and have only a smattering of knowledge of technical things.
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DFelice -
Can i use old and new version of iPhoto on one computer with 2 users
my partner wants to use the new version with his library and i want to stick with the old iPhoto 6 for now. i haven't opened iPhoto 8 on my side yet and when i look for the old version of iPhoto 6 i don't see it... i thought it was supposed to remain available even with the upgrade.
is iPhoto 6 still available once iPhoto '08 is installed?
i assume someone knows the answer or has seen something somewhere that addresses this question.
thanks, robinThe danger is that iPhoto won't automatically know which library to open, and if you open the v6 library with the v7 app you will probably make that library unreadable by v6.
You're best bet is to hold the Option key each time you launch iPhoto and choose the correct library. This suggestion comes from Old Toad in this thread: http://discussions.apple.com/thread.jspa?messageID=5102027 -
After computer would not boot and could not be repaired, I reformatted the HDD, reinstalled Vista plus all service packs and updates, recovered files from Microsoft backup and installed new copy of Firefox 3.6. Firefox will not run.
I have deleted all old M0zilla profile folders and reinstalled Firefox again to no avail.
After intallation was completed, the automatic startup just placed a small box on the screen "Import wiz". This just sat there with no activity. After I closed this box, none of the Firefox start buttons would open the program -- just the blue rotating icon for about 2 seconds then nothing.Hi,
Please try to rebuil the WMI repository.
For detailed information, please refer to the blog below,
http://blogs.technet.com/b/askperf/archive/2009/04/13/wmi-rebuilding-the-wmi-repository.aspx
If issue persists, due to sfc doesn't work, could you try to repair your system with the installation disk?
Best Regards.
Steven Lee
TechNet Community Support -
Can't install Quicktime or Itunes
I'm having a complete difficult time with this.
I've tried to install "iTunes + Quicktime" about 20 times now.
It says Quicktime installation messed up and iTunes can't work without Quicktime and quit.
So I get the stand alone version of Quicktime and try to install that.
I get "The installer encountered errors before the requested operations for QuiicktTime could be completed" Then it tells me to retry.
I've done everything I've read. I've tried Windows Install Clean Up, but iTunes nor Quicktime is in there, the only thing that is "Apple Application Support"
I've deleted all the apple and quicktime registry entries I found, I've deleted anything reffering to either apple or quicktime.
I've reinstalled vbscript.
I'm out of ideas.
I've spent hours googling this now and nothings worked.
The Operating System I'm installing it on is Windows XP.
Someone please help.Excellent news!
Strange how sometimes the fixit works better than the manual methods, and sometimes the manual methods work better than the fixit. It differs from Microsoft fixit to Microsoft fixit too. (Unfortunately, because these "anomalous 2738s" are pretty rare as install errors go, I don't have a good feel yet for whether or not it's the fixit or the manual method that's more likely to work in iTunes/QuickTime installation contexts.)
Afraid I'm not very good on earbud troubleshooting, but fingers crossed the folks over at the iPod communities might be able to help:
https://discussions.apple.com/community/ipod -
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.2.26
Application Timestamp: 51253247
Fault Module Name: iTunes.dll
Fault Module Version: 11.0.2.26
Fault Module Timestamp: 51253239
Exception Code: c0000005
Exception Offset: 00dd53b7
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Post the first 50 lines only of the crash report
Regards
TD -
My iPhone 3GS has worked like a charm. I stupidly agreed to do the software update today, and now both of my computers ignore it. Both computers are Mac. Both are updated. This is extremely frustrating, since I need my phone today for work purposes, and since I can't add music to it...it's basically useless. I use it as an MP3 player to play music during wedding Cocktail Hours.
iOS: Device not recognized in iTunes for Mac OS X
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I just installed ITunes 11.0.4. I get the error message: "The Itunes Library cannot be saved. A folder was specified instead of a file." When I sign on next, it says the library can't be found, and Itunes wont open. I'm running Windows Vista with Mcafe protection
Hi there Br0x,
You may want to try rebuilding the iTunes library as an initial troubleshooting step. Take a look at the article below for more information.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
-Griff W.
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