Can't play song in ipod with itunes. Error occured (-6999)

Hello, I recently installed itunes on my new computer with windows 7 and I am unable to play the songs in my ipod through my itunes. At first when I plug in my ipod it begins to sync. I can see my entire playlist then but after a while syncing I can only see about 1/3 of all my songs. When i click on a song to play it has an exclaimation mark beside it and does not play.
It then gives me an error messange, "the ipod cannot be synced. an unknown error occured (-6999)".
Help please. My ipod can play with my old laptop on itunes just fine and they are using the same version of itunes.

one month later Im still having this problem. I have a dell xps 1645 with the new i7 processor. it runs windows 7 on 64 bits

Similar Messages

Can't transfer songs to ipod with itunes 7

i just downloaded the new itunes 7 version but i can't transfer any songs to my ipod...it starts updating it but after a few songs it stops and says ipod cannot be updated....please help me....im going crazy

Well now I feel like a complete idiot......
I've just realised that I was trying to drag Albums rather then Playlists.

How can i manually remove songs from Ipod with itunes 11? Please Help

I am trying to remove a single song from my kids Ipod 5th gen ipod with itunes 11.0.1.2. With older versions of itunes i was able to right click on the content that i wanted to remove and select delete. I for the life of me can not figure out how to remove content with itunes 11. i have a lot of apple devices , iphone,ipad,ipod touch, and so on and so on. I am so frusterated that i feel like thowing it all in the garbage and starting over with another product.

Everything works the same in iTunes 11 as in previous versions.

Can't drag songs onto iPod in iTunes

I recently sent my corrupted iPod to Apple to be serviced. It got sent back and something was wrong with the hard drive in my computer I guess. Now I set up my iPod with my computer again but I can't put song on it. I drag the songs over to the iPod in the device list, but they stay gray with the circle and slash through it. I have no idea what's wrong and I would appreciate it if someone could help.

Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to automatically update. If you want to access your iPod directly, drag songs to it, play it through your iTunes, connect it to a second computer etc. you just need to change the update method to "Manually manage songs and videos" in the iPod Summary tab and click Apply. The text will change from grey to dark and the padlock will disappear: Managing content manually on iPod
Remember that if you switch to manually updating that the iPod also has to be manually ejected before the "Do Not Disconnect" message will go away. Safely disconnect iPod

How can I transfer songs from Ipod to Itunes library?

I recently lost my entire Itunes library but still had songs on my Ipod. Now when I try to rebuild my library by transferring songs FROM my Ipod TO the Itunes library, I am unable to. There are a million help subjects of how to transfer your songs from the library to the ipod but none about how to transfer them back and I can't figure it out. Please help!

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. The transfer of content sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

Can I used an older iPod with iTunes Match

I have an older iPod Classic running version 1.3. Can it be upgraded so that it can sync with iTunes Match?

The iPod classic cannot independently connect to the Internet nor sync directly with iTunes Match, but can be synced with an iTunes library containing songs downloaded through iTunes Match.
(83307)

Why can't I sync my ipod with iTunes 7.0.2?

I'm using itunes 7.0.2 and am having problems syncing my ipod. I have recently formatted my computer and reinstalled everything, including itunes. My whole library was lost. When I reinstalled itunes the library was empty and so it erased all the songs off my ipod when i connected and synced it. I later filled the library in the newly installed itunes and now when i want to sync the ipod it says "Songs on the ipod "XY" cannot be updated because all of the playlists selected for syncing no longer exist". I also can't update manually,so i'm basically left with a useless ipod.
Any help would be appreciated.
Regards,
J
Windows XP

Thank you for your effort but when i create a new smart playlist and choose it as the playlist to sync to, i get the message "You changed your ipod settings. Would you like to apply them?" When i click APPLY, i get a new message, saying "The ipod "XY" cannot be updated. An unknown error occured (-50)." Also, my nano goes to charge mode (no "don not disconnect" sign) as soon as i get the old message "The ipod cannot be updated because the playlist no longer exist"...

How can I copy songs from ipod to iTunes in my PC?

How Can I transfer songs from my ipod to iTunes in my PC with windows8 ?

See Recover your iTunes library from your iPod or iOS device.
tt2

How can I transfer songs from ipod to itunes

I just found my old ipod and I want to transfer those old songs into my itunes and put it into my other idevices?
,Thank You

Sync is only oneway, from PC to your device. Unless you have the music on your PC, iTunes is going to wipe out what you have on your device if you are syncing to a new library.
You can only transfer Purchased music over to Itunes on your PC.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
As for you own music, you may have to use a third party software. A good Free one is called Sharepod which you can download from Download.com here:
http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2

I can't play song using iPod shuffle 2nd generation

No light at all when i want to play song from my iPod shuffle 2nd generation

This is the official Apple part
http://store.apple.com/us/product/MA694G/A
It's somewhat expensive compared to the cost of a brand new shuffle. There are plenty of third-party replacements that cost less, if you search eBay, Amazon, and elsewhere on something like "shuffle cable." Some of the third-party cables have a dock and some just have a connector.
It is VERY important that the product's description says it is for the 2nd gen iPod shuffle. The 3rd and 4th gen shuffles use a cable with a different connector, so it will not work with a 2nd gen shuffle.

Can't Play Songs on iPod when connected to iTunes

This is a problem with my daughter's iPod, not mine (thankfully).
When she plugs her iPod into her computer, she sees the iPod icon in the iTunes Source list. But when she clicks on the iPod, ALL of the songs are grayed out and can't be played. Doesn't matter whether we look in her iPod Library or in the playlists.
All of the songs on her iPod are in iTunes, but she was hoping to delete the songs from iTunes in order to save disk space, and just play the songs on her computer thru the iPod connection.
Anyone have any idea why her iPod songs are grayed out, and more importantly, how we can fix this?
Thanks,
Steve

Resolved at home.

Can't play songs on iPod 80Gb Classic.

Newbie to iPod. Former PC/Windows 2nd level support officer. Have brand new iPod bought duty free. Tried to load iTunes, but couldn't. Error message "The installer encountered errors before iTunes could be configured." It goes on to tell me to try later on. Searched on the error message in Google and visited several forums. As suggested, uninstalled Quicktime and purged registry of anything Apple with the exception of directly iPod related stuff. Puerged PC of ALL unnecessary files. Tried to install again with same result. One forum suggested Winamp as an alternative. Purchased and installed Winamp Pro. Getting to know the program, managed to rip and play a few tunes, but playlists weren't working. Purged iPod of all music (not control files!) and have successfulley ripped and synched about 600 songs onto the iPod in MP4/LC-AAC Encoder v1.28 format. Cannot play these songs on the iPod. It shows them as "now playing", but there's no movement on the progress bar or on the time countback. If I hit the play button and hold the iPod to my ear, I can hear the drive spin up, then stop. Can play files on the iPod on my PC. Hard drive must be OK, as I can synch to it.
Any suggestions much appreciated.

I was having similar issue. Songs would play to a specific point, then immediately skip to next song at same point in song everytime. All the songs I was having this issue with were MPEG Layer 1. I highlighted the songs in my library, converted them to AAC, deleted the MPEG-1 songs off I-Pod Classic, then re-loaded the converted AAC files to IPOD. That solved the problem. I don't notice any difference in sound quality either. I was worried they would be "re-compressed" by doing this, but can't tell any difference if they were. I have not loaded the new firmware, as I've been reading about all kinds of problems with it. The Classic manual on the Apple Support site shows this:
iPod classic doesn’t support WMA, MPEG Layer 1, MPEG Layer 2 audio files, or
audible.com format 1.
If you have a song in iTunes that isn’t supported by iPod classic, you can convert it to a
format iPod classic supports. For more information, see iTunes Help.

MISSING ITUNES SONGS AND HOW CAN YOU PUT SONGS FROM IPOD ONTO ITUNES?

i opened my itunes one day and all 654 of my songs were GONE. the entire itunes was blank, as if it was newly installed. it wasn't.
I have an ipod mini, and that still contains the songs since i did not attach my ipod to my computer when i saw that it was empty. my ipod still has 654 songs. But the problem is, that i wont be able to put new songs if my itunes is blank.
How do you transfer songs from the ipod to the itunes? Usually when you connect the ipod, it automatically updates, so how will i be able to do that. I have new CDs and i want to put some of those songs on my ipod, but i wont be able to do that if my itunes makes my ipod blank. I called apple support but it costs 29 freaking dollars to help me.
Can anyone help?
Windows XP

okay, well it has been a long time since i have done this, but i will try to do it to the best of my memory.
uninstall itunes.
then reinstall it.
plug your ipod in.
a box will pop up that says something like would you like to connect your ipod to this library?
click NO.
then, on the sidebar there should be a boldfaced DEVICE sign.
your ipod should show up.
go to summary
then check managely manage my music, and then update.
this means that when you plug your ipod in, you will have to put the music in yourself. this is good because you can pick and choose, and you can delete songs off your ipod if you do not like it anymore. also, you have the ability to play the music on your computer when your ipod is plugged in. hope that helps..
hp Windows 98

Can't play songs I bought from itunes

I am on my third e-mail address since I started itunes. I recently moved and itunes is saying it doesn't recognize my computer. I have tried the old e-mail addresses and it still won't work. Help?

i have the same problem. either installing OS X 10.5 or upgrading to iTunes 7.5 destroyed all the music i've bought on itunes - this computer is not authorized to play 'x'. would you like to authorize it? these songs are under three previous apple IDs.

How do you (or can you) play songs from your ipod on itunes?

Im trying to play my the songs on my iPod with itunes that I just installed on my friends laptop. The problem is, the place where it says Charles's (me) Laptop, the songs are all grayed out and I cant select any of them.

Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to "automatically update songs and playlists". If you want to access your iPod directly, play it through your iTunes, connect it to a second computer etc. you just need to change the update method to "Manually manage songs and Playlists" in the iPod preferences. Check out the links below and make the change on your own computer before you connect it to the second one:
Using iPod with Multiple computers
Managing Your Songs Manually
Some additional info: iPod 101
The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod.

Can't play song in ipod with itunes. Error occured (-6999)

Similar Messages

Maybe you are looking for