Can't purchase mithril in the hobbit kindoms of middle earth keeps saying error contact iTunes but they shut over Easter! Can anyone suggest anything?

Help anyone?

If you are getting a message to contact iTunes support then they are the only people that can help - you will need to wait until you get a reply from them, nobody on here will will be able to fix whatever the problem is.
Is this is how you contacted them : http://www.apple.com/support/itunes/contact/ , then click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption ?

Similar Messages

  • I've just setup icloud on our new ipad but can't get any music to play on the ipad.  It shows everything that is in our itunes but they won't play.

    I've just setup icloud on our new ipad but can't get any music to play on the ipad.  It shows everything that is in our itunes but they won't play

    Keep the Powerbutton and the Homebutton pressed at the same time until you see the Apple logo on your iPad screen.

  • I have a new mac pro can, and was checking settings. I gave a user 'no access' who I didn't recognize, and loast all access to my computer.... Won't even reboot!  Can anyone suggest anything?

    I have a new mac pro 'can', and was checking settings. I gave a user who I didn't recognize 'no access', and lost all access to my computer immediately. Tried to change access back, but I was totally locked out (even as the admin). It won't even reboot!  I thought it might have been back when I gave Adobe access (when they had their Cloud fiasco and my machine kept crashing with Premiere). Can anyone suggest anything?
    MacPro 2013, 6-Core, 3.5 Ghz, 32 gigs of Ram, latestt update for Maverick
    Thanks!

    Reset the SMC and PRAM
    Intel-based Macs: Resetting the System Management Controller (SMC)
    About NVRAM and PRAM
    If you purchased it within 90 days yo have free telephone support from Apple
    Complimentary Support (USA)
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • HT3743 my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

    my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

    If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808

  • HT1212 i have forgotten the password to my ipad and it says connect to itunes but my computer cant connect to the ipad because of the code and i need it know how to wipe the whole ipad and start from scratch?

    i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT4623 i down loaded ios 6 now my phone wont turn on it has been 2 days and it is really bugging me it keeps saying link to itunes but it wont link itunes asks me to restore the phone and i dont want to loose my info ps i have itunes 10.7

    i down loaded ios 6 now my phone wont turn on it has been 2 days and it is really bugging me it keeps saying link to itunes but it wont link itunes asks me to restore the phone and i dont want to loose my info ps i have itunes 10.7

    you must restore i would put in dfu mode if it isnt asking to restore when you plug it in

  • Can't logon to Match on iphone 4s.  asks for ID and P/w.  ID it displays isn't complete, therefore password is incorrect.  Also says I'm not subscribed to Match, which I have been for 2 days.  Can anyone suggest anything.   Thanks.  jwbsr

    Purchased 'match' 2 days ago and since then I have been unable to turn on i-tunes match in settings on my iphone 4s.
    When I tap the switch to turn on match, I'm prompted for ID and P/w.  The ID on the prompt isn't complete, therefore when I enter the password, it isn't accepted. Also, sometimes the response comes back that I'm not subscribed to Match and go to my computer to subscribe.  I'm  completely lost at this point.
    Been playing with for almost 3 days.  Can anyone suggest what I could do?    Thank you  jwbsr...

    You must sign into the mobile iTunes Store with the same iTunes Store account ID you used to purchase iTunes Match. So... when you are prompted, if the information already in the text field isn't correct change it so it is.

  • TS1292 why i can't use my itunes card to transfer the money to a game? it says "Please contact itunes support to complete this transaction "?

    hi, everyone i have a qustion about why i cant use the itunes card to transfer the game currency ? also when i start to transfer it this message" please contact itunes support to complete this transaction" suddenly comes.anyone know how to fix it ?

    You will need to contact iTunes support to ask why it's appearing and how to resolve it, which you can do via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • TS1470 Why can't i change my billing information in itunes? It keeps saying Please contact itunes support to complete transaction.

      Anyone else having the same problem?

    Have you considered doing exactly what it tells you to do and contacting itunes support?

  • My 4s does not ring, alert, play music randomly shuts off and on and when i shut it off it turns on by itself...can anyone suggest anything?

    Hi,  I have a the 4s  i have had it for a couple months...never any problems.  When i went to use it the other morning...before the update I noticed I had some missed calls and text messages - the phone had not rang or alerted me.  I checked the volume in settings and also that the switch on the side was on for sound.  But when I touched it the vibrate on/off screen kept flashing on my phone.  I can only hear the phone ring through my aux wire and headphones.  It does not ring from the bottom...nor does it play music or any video noise.  It does play my alarms.  I tried to shut it off before and after i restored it and it would restart on its own...and then I would have to enter my WIFI password again. Does anyone have a suggestion?

    Do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.  If that does not help, take it to an Apple store genius bar for the techs to check.

  • Itunes 10.6.1.7 keeps saying there app updates but they dont show up on the download screen

    itunes 10.6.1.7 keeps showing app updates available on the sidebar but when i click to get updates, the update screen says there are no updates available

    Issue solved - It turns out that the QuickTime version on my PC was 6.5 and I needed to update to version 7.6 or higher to allow videos to play in iTunes. I updated to QuickTime version 7.7 and then added the old podcast folder to iTunes while in podcasts. This found all video podcast content and then the auto reorg moved all folders to the new podcast directory. For the videos I manually moved earlier, I had to move (not copy) them back to the old directory or folder then add that old folder and they were now in the right directory and viewable in iTunes. 

  • Ultra slow internet on my X40 - Can anyone suggest anything to help?

    Hi, would appreciate help on this.
    I have just got my X40 up and running after replacing the hard drive.  Im running XP SP3.
    I have my desktop and X40 linked up to my router.  My desktop is as fast as ever yet my X40 is terribly slow.  So much so most sometimes the pages time out.  There both on the same network and theres no downloads going on either. 
    Any suggestions greatly appreciated.

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
    Not sure this will help but it is a good first thing to try.

  • HT1212 my iphone 5 is disabled because of passcode and is saying connect to itunes.but iphone wont connect to itunes.because of the screen being locked.what can i do

    My Iphone 5 is disabled as i have locked the password many times.my iphone is saying connect to itunes.but iphone will not connect to itunes so i cannot get into my iphone.WHAT CAN I DO?????????????????

    Open current iTunes on computer, connect iPhone to computer with lightning cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.

  • What security does my iPad 2 have? Bit concerned as some of my accounts have been hacked in to. If it has none can anyone suggest any thing

    What security does my IPad 2 have if any. Some of my accounts have been hacked. Can anyone suggest anything. Thanks

    Not silly questions at all!
    "Safe" is a tricky term. Nobody can ever tell you that accessing websites is 100% safe. Even if you are going through an encrypted site, if you're in a public place, someone could be watching over your shoulder to see you type your login and password.
    As you say, the iPad itself is relatively (compared to PCs) secure in the sense that there is no chance of viruses or malware stealing your logins.
    But you can take sensible steps to be careful.
    If you think you have reason to be concerned about the security of any of the sites you've mentioned, I would recommend you change your passwords. Start with email - if someone else has access to your email, they will often be able to detect and reset any changes you make to other accounts. Then change the other accounts.
    Do not use the same password for all your accounts.
    Gmail has the ability to use SSL - check in your iPad's Mail settings whether "Use SSL" is ON.
    The Barclays app should certainly transmit information in an encrypted manner, so again, provided you have a good password and are cautious about logging in in public view, you're covering your bases.
    Finally, let me give you one perspective on computer security that has a lot of truth to it:
    http://xkcd.com/538/
    Matt

  • My ipod touch is now disabled after entering the wrong passcode too many times.  How do I enable it again - it says "connect to itunes" but itunes will not recognize the ipod because it is disabled.

    My ipod touch is now disabled after entering the wrong passcode too many times. t says "connect to itunes" but itunes will not recognize the ipod because it is disabled.  How do I enable it again?  Thanks!

    iOS: Unable to update or restore

Maybe you are looking for

  • Acrobat 9 Standard - 'Unable to find "Adobe PDF" resource files error'!

    Hello, This is my first post here.  YES, I have searched for same/similar threads, but none of the offered "fixes" work. I have 5 Dell Optiplex 740 computers running XP Pro, SP3.  All have current Dell BIOS of 2.2.4.  Most are current with Microsoft

  • Getting iTunes restore to recognize an old backup

    Hi, I am hoping that you can help me: I want to get iTunes to recognise an old backup of my iPad so that I can restore it onto the iPad and retrieve some files that are precious and would otherwise be lost. Afterwards, I will want to restore my iPad'

  • Load external PDF in Acrobat Reader

    Hi Guys, I'm creating projectors for both Mac and PC and I want to get my button to load an external PDF into Reader and not the browser. Not sure how to do this the best in AS3? external .bat file maybe (I tried but with no success)??? Any help/advi

  • How should I output tracking data from Motion 5 to use it in Aegisub

    I'm a subtitle worker and I really need to track some hard to track objects and mark with subtitles for them. So I wonder if I may use the tracking function in Motion 5 and output it into a txt file or something like that and use it in the Aegisub wh

  • Alternative to parameterized mapping

    Hello, We are in Service Pack: 08 Release: NW711_08_REL Scenario : File to IDOC We are using parameterized mapping for this scenario and we have configured some values in the interface determination in parameter for Operation Mapping. During the tran