Can't Rename Group in Pivottable (Excel 2010)

Hi,
I have a pivottable with the names of our company's resellers for 2013.
Due to some errors in our booking routines, some resellers have different names but are actually the same reseller.
So in the pivottable that sums revenue per reseller, I try to group these different reseller names in one group and give the group the correct name of the reseller.
(Eg.
Group6
A Gain A/S
A Gain Crayon A/S
For some reason, I cannot rename the group Group6 to "Crayon A/S"!
I can rename it to "Crayon" or "Crayon A/" but not to the name that I need.
Even stranger, I sort the resellers on revenue and when I try to rename to "Crayon A/S" the sort disappears and the name of the group reverts to Group6.
I did not have any grouping before in this pivottable.
"Crayon A/S" is NOT the name of a heading".
The "/" is an acceptable character as I CAN rename to "Crayon A/" without the "S".
Haven't been able to fin anything about this strange behavior on the Internet.
Anybody have an idea?
Thank you in advance for your help.

Hi,
Based on my research, the name you're trying to use may already exist. You may try to simply add an empty space at the end of the name to see the result.
If still no luck, you may share the file to us via OneDrive and we'll help you find the cause. Be sure you have the private data hide before uploading.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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