Can't setup scan to email with google apps for your domain (HP Officejet Pro 8500 A910 Printer)

Printer HP Officejet Pro 8500 A910
Web interface (HPLIP installed on ubuntu 11.10, but problem is linked to web config.) 
"The device could not send the test e-mail message. (EmailAccounts-timeout)" when going through the full setup, and "The device could not send the test e-mail message." when testing the account after creating it from the "Outgoing Email Profiles" tab. 
No changes.
I can't cofigure the printer to send emails out using the email adress we have created exclusively for it with our domain name in Google Apps for your domain. The settings test ok for the email alerts. 
I'm using these settings: 
Server: smtp.google.com
Port: 587 (also tried 465)
username: [email protected]
good password, copied and pasted to make sure there are no typo's. 

Welcome to the forums Joanda!
I saw your post about the issues you are having with scanning and would like to help!
Please let me know which model of printer you have:
HP Officejet Pro 8500A e-All-in-One Printer - A910a
 HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g
 HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n
Also let me know which operating system you are running on your computer.
Thank you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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