Can't specify number of recent items in Excel Jump List (from taskbar)

Hi ... I've read a large number of posts about this, and all seem to point to the same general solutions. However, the posted solutions aren't working for me.
My problem: right-clicking Excel and Word in my taskbar shows me my pinned files; but the memory for recent items only ever lists the most recent three. I recently bought a new computer; I'm running Windows 8 and Office 2010. I'd love to have my recent items
list 10 or a dozen items. I've tried deleting the AutomaticDestinations file; I've toggled the Taskbar/Properties boxes for storing recently opened items; in Excel and Word, on the File tab, I've clicked "Quickly access this number of recent docs, and
set it at 10.
I'm at my wit's end. It's how I've come to navigate both programs, and I access a few files quite often at once, which makes this option very handy ... if I can get it above three!
I'd love some help! Thanks.

Hi,
I got the same result on my machine as Keith's. Once I remove all pinned items, the Jump List will work well. So it might has something to do with the number of pinned entries you have.
Setting the number of recent items to a higher value does increase my recent list, so please have a try.
Also, the option of "Quickly access this number of recent workbooks" on File>Recent page doesn't control the
Jump List on taskbar. Jump List is a Windows feature, I would suggest you check in the forum of
Windows client, where you can get more experienced responses:
https://social.technet.microsoft.com/Forums/windows/en-US/home?category=w7itpro%2Cw8itpro%2Cwindowsvistaitpro%2Cwindowsxpitpro%2Cwindowsintune
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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