Can't update device software

Hi,
The Blackberry desktop software freezes whenever I try and update the device software with the latest version. It gets stuck on the 'Backup - connecting to device' step and nothing then happens at all. Under normal operation the phone synchs okay with calendar, photos etc so I am not clear why it would fall down on this step, Any advice?
I have the latest deskptop software and the phone is a Curve 8520. Thanks.

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I have three iPhone 4 models purchased in late 2010 that all share the same iTunes account (apps, music, etc), but I can only update the software on one of the three iPhones. What is the best solution to manage these devices for software updates, apps?

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Storage space on iCloud is not a substitute for storage space on the iPad. You need sufficient storage space on your iPad to accomodate the download. How much Available space do you have? Go to Settings>General>Usage
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How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
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 Cheers, Tom

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Sorry to know about your problem.. In absense of the knowledge about which Phone do you have, not sure how much this resource will be helpful. If nothing works ( The resets will not work on S40 phone) the ONLY place to get it working again is Nokia Care...

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hello people,
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Thanks for quick reply. My problem still persists.

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Hi alabdulla,
If you are having an issue with updating iOS on your iPhone through iTunes, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes
If you are trying to do your update over Wi-Fi, try doing it when connected to your computer and using iTunes. See this article -
iTunes 11 for Windows: Update and restore software on iPod, iPhone, or iPad
Thanks for using Apple Support Communities.
Best,
Brett L

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What's the error code/message ?

I can't update my software.

Hey!
I can't update my software.
Whenever i try, it says something about not being able to unpack/unwrap the software (it's programmed to another language, so i'm not sure about the "unpacked"/"unwrapped")
Anyone out there who can help me?
Thanks

- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from updating or downloading at all.
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Install the OS X Lion Update 10.7.5 (Client Combo) then restart your Mac.
Then try updating your software.

Can't update device software

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