Can´t update pre installed iPhoto version 9.1.5 to 9.2 because in App Store is said i have to login with the ID I bought iPhoto! I did not buy iPhoto with any ID because it was already preinstalled!

can´t update pre installed iPhoto version 9.1.5 to 9.2 because in App Store is said i have to login with the ID I bought iPhoto!
I did not buy iPhoto with any ID because it was already preinstalled!?

Did you try re-installing OS x Lion? That was the solution for me. Just make a back up with time machine and then restart your mac and during restart press ALT. Then you'll acces the support screen and there you can reinstall OS X lion on your macintosh HD.
This was the solution the people from Apple support gave me and afterwards I could download the update perfectly.

Similar Messages

I recently updated my OS to OS X. I had to update my word and powerpoint etc... to 2011 version, but now when I want to open a .doc file made in word 2003 it removes all the text in it! I did not back anything up!

I recently updated my OS to OS X. I had to update my word and powerpoint etc... to 2011 version, but now when I want to open a .doc file made in word 2003 it removes all the text in it! I did not back anything up! All my mums work is on there for her job and now she cant use it! I need help fast!

If you updated from 2003 that must be on a Windows machine, can you recover them from there?

I have an iPad 3 or the new iPad with the normal charger.. my iPad is not starting is there any way to format it? if not will the apple guys be able to access my data?

I have an iPad 3 or the new iPad with the normal charger.. my iPad is not starting is there any way to format it? if not will the apple guys be able to access my data?

Honestly, I don't think that they have any other way of accessing anything on the iPad than any other user has. The Apple Store genius will just put the device through the standard troubleshooting steps - in your case probably try to restore the device to factory settings and if that doesn't work, then they will make some sort of offer for a replacement assuming that your iPad is still under warranty.
If I'm not mistaken they will probably erase the device in order to try to "fix" it. That's what restoring to factory settings does. I assumed that you were concerned about losing data - but if you are concerned that they are going to see something that you don't want them to see or access, I'm pretty sure that's not going to happen.

I bought osx lion for download but I cannot find where it is on the app store. i currently have 10.5.8 so I dont know if that has something to do with it.

i bought osx lion for download but I cannot find where it is on the app store. i currently have 10.5.8 so I dont know if that has something to do with it.

You cannot use Lion until you have upgraded to 10.6.8:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
You received a coupon you can use and redeem on the App Store to download Lion. There is no App Store in Leopard.

HT4623 i am using i phone carries 4.1 (8B117) version how can i update and install newer versions

I am using I phone 4 it carries 4.1 (8B117) version how can i update and install newer softeares

Important you follow the directions here:
http://support.apple.com/kb/HT4972
The update to iOS 5.0 or higher is an erase/restore deal, so its important that all of your data be on your computer before you attempt to update.
iOS 6.1.3 will be installed on your phone.

Apple put a new hard drive into my MacBook Pro and updated the system to Maverick. They did not put iPhoto and iWeb on it but I did have it in Lion. Why and what am I supposed to do?

Apple put a new hard drive into my MacBook Pro and updated it from Lion to Maverick. They did not put iPhoto and iWeb on it but I did have it in Lion. They also didn't put Pages, Keynote or Numbers back on it until I argued with them. Of course, I didn't have my data backed up. My hard drive was destroyed when I tried to install the update of Mavericks myself. I should not have to buy iWeb and iPhoto when I already had them. Suggestions?

cwhargrave,
have you tried looking in the App Store, to see if you can redownload iWeb and iPhoto there gratis?
If you haven’t done so already, you should purchase an external hard drive to act as a Time Machine backup destination, so that you’ll have an option to rollback to a working environment if a new OS installation is troublesome.

My children deleted my app store. I cant figure out how to get it back on my phone. I tried to sync it with the computer and itunes but that did not work.

My children deleted my app store on my iphone 4 and now I cant get it back on my phone. any suggestions?

As the App Store is pre-installed on the device, it can't really be removed. I'm thinking the icon is either stashed on another folder, or it's been turned off. If it's in a folder the only way to really find it is to look through all folders on your device for the icon. To check if it's turned off, go to Settings > General > Restrictions (it will ask for a passcode, if your children went into restrictions they created this passcode if it didn't already exist) and make sure "Installing Apps" didn't get turned off (if it's turned off the icon disappears from the Home screens).
Hope this is helpful
-CG

HT204088 Hi there, i have redeemed a gift card in app store in mac and have around 6$ as balance. In my ipad i could not find my balance and purchase new app. Any help please!!!!!

H there,
I could not see my balance in my ipad.
I have redemeed a gift card in app store in my mac, but i could not purchase new app in my ipad. Actually whenever i start to buy new app, i was asked apple id for several time withut any progress!!!!!
should i redeem new gift card in itunes or app store in ipad directly?
Should i forget my balance and i have to redeem new gift card in my ipad again?
Please help me!
Thanks in advance,

Hi..
Try resetting your iPad >    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Then try purchasing an app.
To see the balance, type this web address in the Safari menu bar:   http://store.apple.com/us/account/home
When the page opens, click: Check the balance of a gift card
Keep in mind, the total purchase price may include any applicable taxes or fees >   iTUNES STORE - TERMS AND CONDITIONS

I went to get a free app and it said I have to be in the U.S and not Australia to get it and I clicked ok but it changed my App Store to the U.S one and now I can't get any apps. So how do i change my country back :( ?

Please help I'm super confused how this happened :(

See "Change your iTunes Store country" > http://support.apple.com/kb/HT1311

I can't update Pages or iWork versions

I'm using Mountain Lion, but can't get Pages, Numbers or Keynote to update from their old 'iWork' versions.
Pages version is 4.0.4
Numbers version is 2.0.4
Keynote version is 5.0.4
I can't seem to get any updates...
Anyone have a view as to how to restore the automatic update that has somehow been broken?
I've tried selecting software update - but it returns that all software is up to date... It's not..

Actually just spent 15 mins on phone to Apple Support, and during the call I solved it!
The issue was that I had purchased iWork as a set of disks before the App Store for Mac existed.
As a result, the serial numbers of my disks are not stored on Apples servers - so no automatic update.
Going to: http://support.apple.com/downloads/#iwork
Gives the updates that you can do the old fashioned way...
Apple have logged this as a problem for all those who had iWork or other applications pre-installed on a new machine or who bought disks with iWork or other applications on..
Those who have downloaded Apps from the App Store should have no issues with updates... the rest of us who either pre-dated the App Store but have the Apps loaded - will for now have to seek out any updates and manually update them..
I understand that there is a request internally at Apple to ensure the servers recognise the "non-App Store Apps" and include them in the automatic update, but they are probably waiting until the download bandwidth for Mountain Lion calms down a bit before working on this..
Hope that helps a few...

I was billed for two game purchases I did not buy.What should I do?

Hello, I received an email receipt from iTunes Store which shows that I was billed for two game purchases I did not buy.What should I do?
It was "Brothers In Arms® 2: Global Front Free+, Medal Pack 3" by Gameloft 6.99 twice. Total charge 13.98.

Contact the iTunes store, also see:
http://www.apple.com/contact

I have lost my camera icon and my app store icon. I have tried to reset and even tried to restore factory settings...no luck. Restrictions have been turned on, but I do not have the passcode. Any suggestions??

I have lost my camera icon and my app store icon. I have tried to reset the iPod and even tried to restore factory settings....no luck. Restrictions seems to have been set, but I do not have a pass code. Any suggestions???

I have gone through the router reset for home network, Router reset at work. Restarted my personal hotspot on my iPhone that is running the same IOS.
I have performed the Network settings reset on the iPad.
I have performed a hard reboot on the iPad, (Home button and power button until logo appears)
Also I had to update the Apple driver on my laptop for iTunes to see my iPad after I had updated iTunes, I'm not sure if I lost wifi after I updated the iPad IOS or updating iTunes.

I somehow installed a version of Firefox which won't work on my "old" iMac G5 (10.5.8) so I trashed the program and now I can't get it out of my trash bin... Any help appreciated because now I can't empty my trash at all! Thanks.

I somehow installed a version of Firefox which won't work on my "old" iMac G5 (10.5.8) so I trashed the program and now I can't get it out of my trash bin... Any help appreciated because now I can't empty my trash at all! Thanks!!

You must purchase a new QT key for each computer.
Since you have a new iMac, you are entitled to 90 days of FREE phone tech support from Apple and you can use the Chat with a Support Agent. The online chat support _*is available 24 hours a day, 7 days a week.*_
If you've purchased an AppleCare Protection Plan, you're eligible for the duration of that agreement.

Can not connect to the App store I keep getting a connection failure message. Mail and Safari are working fine. Also Iphoto wont update to newer version and itunes does open up properly.

I have recently bought a new imac. Imported all my files etc. from my G5 using Timemachine.
Iphoto requires updating but wont!
itunes wont open up properly the text is wrong!!
I keep getting a connection failure message when trying to visit the App store.
Safari and Mail are working fine.
My Apple Id is also fine as it works with my ipad.
Any suggestions?

Hello Ben, see if this might be it...
Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
http://x704.net/bbs/viewtopic.php?f=12&t=6130

HT6012 I had uninstalled iMovie 10 after it was updated and decided to reinstall it but it won't update, iMovie 10 update is stuck at installed in my App Store account. How do I get it the update to revert to uninstalled so I can re-update iMovie 10 to 1

I had uninstalled iMovie 10 after it was updated and decided to reinstall it but it won't update, iMovie 10 update is stuck at installed in my App Store account. How do I get it the update to revert to uninstalled so I can re-update iMovie 10 to 10.0.1? iMovie 9.0.9 (iLife 11) is still installed and working.

What in particular didn't you like about Firefox 6?
You can undo a lot of changes, either via changing settings or prefs on the <b>about:config</b> page or via extensions.
*https://support.mozilla.com/kb/common-questions-after-updating-firefox
Do a clean reinstall of the version that you want to use.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

Can´t update pre installed iPhoto version 9.1.5 to 9.2 because in App Store is said i have to login with the ID I bought iPhoto! I did not buy iPhoto with any ID because it was already preinstalled!

Similar Messages

Maybe you are looking for