Can the training material be given to end user freely ?

Hi All,
I think training material can be given to end user freely and directly.
This thread made me confusing:
/thread/738714 [original link is broken]
Usually consultant creates manual training document to end user based on the training material.
Rgds,

Many thanks for your helpful feedback TheBCMan, that's very clear. The more I've researched this, the more roadblocks appear and the more it appears BC is not going to work for this project, which is a shame as some of the other BC features are perfect for the project as a whole. However, before giving up, can I run the points below by you to validate or disprove any of my current understanding?
I understand I will need to stand up an external db/app to synch with the iPhone app to save the customer survey data, and I understand I will then be able to connect the external db/app to the BC API and pull the survey data into a extended CRM form.
However, once the data is in BC, I cannot work out a way where I could edit that CRM form data with it's assigned to a Case? That is, I understand it's possible to display/edit CRM form data assigned to a 'contact' of a customer record, but the problem here is I can only access the data to edit it when logged on as that customer. But this is data a staff member will access (customers will not be able to access it) and staff will not have access to the customers login credentials. So it's not feasible to assign the CRM data at the Contact level, agree/disagree?
If I set up one staff member as a customer (so one unique login) and save all the (potentially hundreds) of survey data CRM forms as individual 'Cases', but as I understand it, whereas this overcomes the customer logn issue, I won't be able to add a web form to a page to edit the survey data CRM form, because it's assigned to a Case, not a Contact in this scenario, agree/disagree?. (This is the approach I really hoped would work out)
And as you said, I can't use a Web App, which would overcome both of the issues above, because I can't access a Web App from the BC API. 
So, in conclusion, these appear to be no way around these roadblocks, unless you can tell me otherwise?
Thanks again for your help.
Regards, Mark.

Similar Messages

  • How to Use the same iview for both KM End User and the KM Administrator

    Hi friends,
    *This is my scenario :* How to Use the same iview for both KM End User and the KM Administrator but with different Context
    Menu Options.
    i followed these steps but im getting same context menu for both KM End User and the KM Administrator .
    Assign the role Content Administrator to the user km_admin. This is needed so that km_admin can change
    the presentation settings for the KM Folder u201EReports_kmFolder‟.
    Now, login with user km_admin. Navigate to the Km Folder reports_kmFolder through Content Administration
    -> Km Content. Click on Details link of the folder reports_kmFolder.
    Go To Settings -> Presentation. Click on the tab u201ESettings for You‟-> Click on button u201ESelect Profile‟.
    Select the radio button corresponding to u201Elayout Set‟, and choose u201EConsumerExplorer‟ from the dropdown.
    Click u201EOK‟.
    Select both the check boxes corresponding to Items Affected as shown above, and click u201ESave‟
    Now, remove the u201ESuper Administrator‟ role from the user km_admin and login with this user.
    How rto resolve this????
    Regards,
    Prasad.

    Hello Prasad,
    Most likely the user km_admin still has system principal roles assigned, even though you removed the Super Admin role, you should check that this user doesn't have any other admin roles, otherwise it will be considered a System Principal user and will therefore still have access to all content. For more information see http://help.sap.com/saphelp_nw70/helpdata/en/19/56f28fbd4e11d5993b00508b6b8b11/frameset.htm
    Try creating a new user with just read access to the content and you should see that it will not be able to make any changes etc.
    Regards,
    Lorcan.

  • Can the SidHistory attribute be moved from one User account to a different User account in the same Forest/Domain?

    Hello,
    Can the SidHistory attribute be moved from one User account to a different User account in the same Forest/Domain manually with  Active Directory Users and Computers or with something like Powershell?  it would seem to me this is a safe operation.
    Thanks for your help! SdeDot

    Hi,
    In addition, please also take a look at the below thread:
    copy SIDHistory from one account to another in the same domain
    http://social.technet.microsoft.com/Forums/en-US/2ca8727c-b3fd-4ef8-9747-99295f0cd61c/copy-sidhistory-from-one-account-to-another-in-the-same-domain?forum=winserverDS
    Hope this helps
    Best regards
    Michael
    If you have any feedback on our support, please click
    here.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • What is the tool to be accessed by End user in version 7

    Hi all,
    Could any body give a good ppt or explanation about the way the end users can access the BW Queries in version 7.
    Priror to version 7 we used to give access to Browser to the end users . Now what are the different options with EP and with out EP for that.
    With rgds,
    Anil Kumar Sharma .P

    hi Anil,
    in version 7, Portal is a must to run web templates, and the new bex tools WAD, query designer, report designer, bex web analyzer all will need Portal (and Java usage type), you can still use old 3.x bex tools and have the 3.x webtemplates run on bw's WAS.
    check Prakash's ppt 'publishing strategies'
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/70e18305-2356-2910-4bbe-9c1ebd751032
    and
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/a5067965-0901-0010-6f8a-bbf0b7424283
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/6fe0f064-0901-0010-d4b2-86ac9f952cc2
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/5f243d6d-0601-0010-2aae-abe0a4dcfadb
    hope this helps.

  • Where are the ID and Password fields in End User Login ?

    Hi:
    I need to modifiy the ID / Password labels of the end-user login. I searched it in the WPMessages.properties, but i only find the variable UI_PWD_LABEL, and if i change it, it saw in the Admin Login but not in the User Login.
    Any idea?
    Thanks,
    MJ.

    Please tell us your first name and update your forum profile with it to help us. Thanks.
    The first process sets a convenience cookie with the value the user entered in the username field. This is a session cookie. The code is all there. It has nothing to do with the topic of your post.
    The Login process calls the apex login API. This performs authentication and does session registration and sets another cookie for session management.
    Where usernames and passwords are stored depends on the type of authentication you have chosen and this is recorded in the Authentication Function attribute of the authentication scheme. For Application Express authentication, the account information is in the table wwv_flow_fnd_user. You might also use your own tables for this, or LDAP, or SSO, ...
    Scott

  • Enable the visibility of parameter to particular end user

    Hi all,
    I have created one report, in that i am using parameter selection.
    Now my requirement is parameter selection should not be enabled for me and other users, but it should be enabled for a  particular end user.
    Thanks,
    Ranjith C.

    PARAMETERS : p1 type char10, p2 type char5.
    at SELECTION-SCREEN OUTPUT.
      LOOP AT SCREEN.
        if screen-name CP '*P1*' and sy-uname = 'USER_NAME'. "required username
         screen-active = 1. 
        elseif screen-name CP '*P1*' and sy-uname NE 'USER_NAME'.
         screen-active = 0. " this will make the entire field disapper .. screen-INPUT =0 only makes it not editable..
        endif.
        MODIFY SCREEN.
       endloop.
    posting a better code...
    Edited by: Soumyaprakash Mishra on Nov 10, 2009 4:56 PM

  • In accessibility option can the home key be assigned to end a telephone call?

    In accessibiility mode can I assign the home key to end a telephone call on an iphone 3gs?

    Quicksilver, free, reviewed at [http://www.macworld.com/reviews/product/526533/review/quicksilver.html] However the doing a web search for this reveals somewhat uncertain sources. There's a 10.6 version at http://www.blacktree.com/ The site looks pretty broken but the download still works.
    Second edit:
    Seeing that Quicksilver's site appears to be unsupported you might be better with the Spark recommendation. One Spark user even said they had given up on QS for Spark.

  • How can I display all records as a end user?

    I am applying for jobs with the state and every week they publish a list of new positions that have just been posted on the following link: https://forms.spb.ca.gov/bulletins/weekly.cfm
    and also at http://jobs.spb.ca.gov/wvpos/search_p_ejv.cfm?classcode=5393&criteria=associate%20governme ntal
    It is a .cfm but only displays 15 records at a time, I was wondering if there is a tag or way to have it display all 300 something records at once?  My ultimate goal is to get just the full table into a excel spreadsheet while retaining the HTML formatting so the links still work.
    My thought is that the state has set it up this way to only display a set number of records at a time, the data is not private or protected, I am simply seeking a easier way to access it in aggregate.
    Thank you in advance for your suggestions and help!

    I think your best hope is to ask the author of the CFM whether they provide any web service that can get you that data when you call it.  like.
    https://forms.spb.ca.gov/webservice.cfc?method=getJobsPostings&key={key_goes_here}
    There's a chance they may be regulating performance on the resultset, and don't want to return that many records at a time, pagination or not.

  • Can the Admin Password give me access to user accounts desktop

    I want to install macs at my office but I also want to have access to the staffs desktops (email etc) how do I do this so they can have their own passwords but in essence I have a master paswword?

    Maybe you're thinking about something like Apple Remote Desktop?
    http://www.apple.com/remotedesktop/
    You can also connect with any VNC client.
    If you just mean violating user's privacy while they aren't logged in, you could login with an administrator account, and look at their files, i.e., using the sudo command, or using the root account. Depending on how their email is stored, you could arrange to access that as well, if you know what you're doing and have sufficient access privileges. Do you run the mail server?
    It might be possible to setup a user account with the same userid (but different password) and same home directory as another user, and thus access their desktop effectively as them. You would have to manually configure this though, there is no automated way to do this through Apple's account management interface.

  • How can I hide the provisioning tab from end users?

    Hi,
    Can someone tell me if it's possible to hide the "provisioning tab" within FIM? End users do not need to see this.
    I know how to modify RCDCs to hide individual fields, but I'm not sure about entire tabs.
    Thanks in advance

    http://social.technet.microsoft.com/Forums/en-US/74242380-c8ce-4904-863e-f28ae3605c7e/fim-r2-end-user-portal-customization?forum=ilm2

  • Are the oracle DBa's seeing an end to their career

    It's been 2-3 years i am working as an oracle dba in a mid range shop and i was pretty happy with it. After having the satisfaction , I was always worried about the future of an oracle dba. I always heard sql server and db2 are much much better than oracle as they are less complex to administration and their cost is less. Though the oracle people would talk about performance and scalability but with the recent releases , those db have overcome those problems. The problems for oracle dba are coming from several ways:
    1.Companies are shifting for sql server or db2 as for low cost and low required of man power.
    2.Oracle itself becoming automated.
    3. Company like IBM offering main frame solution with free db2 database for the entire data center.
    4.With the concept of Cloud computing storage would be third party location , where few employee can take the responsibility.
    And..many moreeee...
    It gives me a COLD feelings what would i be doing in 3-5 years from now and how could a dba would evolve himself with the change??? I hope this time i am not right.. all the points that i showed is wrong...
    Regards,

    user11181920 wrote:
    In next N years ultimately everything in RDBMS will be automated.
    This is a common trend and Oracle is leading flagship in it.
    Ultimate goal, as I see, is to eliminate DBA, minimizing cost of ownership.
    This will attract business to such products - self-managed software.
    I do not see it to happen tomorrow, though. But it is going there.
    Yeah, well 30 years ago the experts were predicting the end of the need for programmers (the old term for 'developers'). "End User Computing" would put the power in the hands of the business users and eliminate the entire IT department. No I'm not exaggerating. That was the prediction. And people like you were insisting it would come to pass.
    You don't even have to go that far. Look at the predictions for the 'paperless office' . . .
    Many here will argue with me, but look of the definition of DBA
    http://sqldbpool.com/2008/12/22/dba-roles-and-responsibilities/
    >
    DBA Responsibilities
    Installation, configuration and upgrading of Microsoft SQL Server/MySQL/Oracle server software and related products.
    Evaluate MSSQL/MySQL/Oracle features and MSSQL/MySQL/Oracle related products.
    Establish and maintain sound backup and recovery policies and procedures.
    Take care of the Database design and implementation.
    Implement and maintain database security (create and maintain users and roles, assign privileges).
    Database tuning and performance monitoring.
    Application tuning and performance monitoring.
    Setup and maintain documentation and standards.
    Plan growth and changes (capacity planning).
    Work as part of a team and provide 7×24 supports when required.
    Do general technical trouble shooting and give consultation to development teams.
    Interface with MSSQL/MySQL/Oracle for technical support.
    ITIL Skill set requirement (Problem Management/Incident Management/Chain Management etc)
    >
    Well, that's ONE "definition" of a DBA. It's far from "the" definition.
    I'll tell you what. I've actually sat on committees that drew up lists like that. I can tell you first hand that while a lot of things on the list may look legit, there is also a lot of pressure just to fill up the list with as many things as possible in order to justify head count to the bean counters. You could just as well add 'weekly cleaning of the left-hand smoke shifter.'
    Then lets look at them one by one:
    Installation, configuration and upgrading of Microsoft SQL Server/MySQL/Oracle server software and related products.How often Installation happens? Once for one new app. Usually app vendors have recommendations that DBA should follow. So, what is DBA's role here? Start installer and to follow.
    Configuration and upgrading will be more and more automated.
    Except the app vendor left out critical details they didn't think were critical because they don't understand the database. Or have bogus 'requirements' because they don't understand the database. Or their recommendations were based on how they did it in their pristine development lab and they never even knew about critical dependencies that might not exist outside of their lab.
    Week before last I spent 50 hours working on installing a new database based on the app vendor's specifications ....
    Evaluate MSSQL/MySQL/Oracle features and MSSQL/MySQL/Oracle related products.Again, how often? When new App is about to be created and designers need to choose which DB they will need.
    And then they proceed to develop on rdbms-A using best practices they learned from rdbms-B -- which turn out to be worst practices on rdbms-A. And only when they go live do they discover that their design doesn't scale because they tried to re-invent (poorly) functionality built into the database.
    Establish and maintain sound backup and recovery policies and procedures.Again, how often yo need to establish policies and procedures? Every time you put in a new app with a different SLA.
    Backup itself is 100% automated already today. Only if you buy off on the lowest common denominator.
    Recovery is close to 100%.Oh? Go spend some time in the RMAN forum ...
    And even if it were close to 100%, 'close' only counts "when playing horseshoes or hand grenades."
    Most of enterprise backup software support backup and recovery of major RDBMSs.
    Just specify a date "from" and click Go.
    A little bit complex with RMAN. You have to type(!) RESTORE DATABASE; RECOVER...
    Until the cause of failure was something the automation didn't anticipate. Or you then discover that your 100% automated-out-of-the-box backup didn't work the way thought it did. Oh, it 'worked' all right. Just not the way you thought it did.
    Take care of the Database design and implementation.Where? Only in development shops.
    Depends on what you mean by 'database design and implementation'. And most companies have some sort of development, even if they don't recognize it or call it that.
    Implement and maintain database security (create and maintain users and roles, assign privileges).Centralized enterprise security (Domain etc) are in use. Many apps have their security and use basic RDMS security to login App running user.
    Until such time as "nothing changed" but "I can't connect to my database".
    Database tuning and performance monitoring.Greatly automated. Ultimately will be 100% automated.
    Until it's not. See my comment above about developers.
    Application tuning and performance monitoring.There are enterprise solutions for monitoring. Also Oracle has Grid Control.
    Application tuning can be done by app vendors.I've NEVER met an app vendor that knew **** about how their app impacted performance. 100% of them throw it back on the DBA. I had an app vendor tell me that Oracle was incapable of sustaining more than five concurrent connections.
    DBA cannot tune App itself. It may only modify some things in DB that will perform better. And this will be automated.
    No, because the database cannot anticipate what stupid things the vendor may do. And it can only work with what it is given.
    Setup and maintain documentation and standards.How often?
    As often as anything that is documented, changes. As often as it is discovered that something that should be documented, isnt'
    Plan growth and changes (capacity planning).Well, DBA should do it. But, again, how often?Should be almost constantly. Given budget cycles, you can't wait until your disk is 98% full before asking to buy more.
    >
    Work as part of a team and provide 7×24 supports when required.Where such 7×24 support policy exists.Look at my comments above about how these lists get created in the first place.
    I can tell you from experience that such 24x7 policies are more common than you seem to think. Just about any financial processing business, logistics and transportation business, telecom business ...
    And what from above should be supported during a night by a human?
    I see just a restore/recover DB, because a human should make a decision "From which Date".
    Do general technical trouble shooting and give consultation to development teams.Yes, in Dev shops. Most of shops are not development shops, though may do custom and ad-hoc reporting and small app development. Do they need a dedicated DBA for this? I doubt. Either a developer will be (self)trained to do some DBA's tasks or DBA will become a SQL developer in that team.
    Interface with MSSQL/MySQL/Oracle for technical support.Oh yeah... :)
    ITIL Skill set requirement (Problem Management/Incident Management/Chain Sure, two days of training to know basics of ITIL to understand what manager of Helpdesk (Support and Incident Management Team) is talking about.
    So, I see DBA should go in of 3 directions:
    1. Very deep technical expert that can help in some rear and difficult cases. How many of them will be needed?
    2. SQL/ETL/etc Developer. There is not much automation in software development yet.
    3. DB Design and Architecture. How many of them will be needed? May be more that #1.You seem to think that automation will solve everything. Take that to it's logical conclusion and it will put all of IT out of work. See my comment above regarding "End User Computing'. What you forget is the human element. Not the human DBA trying to do things you think are or soon will be automated. No I'm talking about the humans that create the kinds of problems that automation is *always* trying to catch up with. Pointy Hair Bosses dreaming up new requirements. Bean counters refusing to by an additional 10 gb of disk. Developers that refuse to learn and/or follow best practice. Developers that can't think beyond clicking an icon to create a table. Developers that treat an rdbms as a data dump and try to use Java to re-invent every bit of functionality the db already provides. Systems administrators that delete all of your online redo logs because he needed disk space and 'log files are expendable'. End users that forget their password *EVERY F****** DAY!*
    No, I don't spend my time managing extent distribution like I had to do with 8i. Yes, a lot of things I had to do manually in 8i are now successfully automated to the point I don't have to do them .. or have simply been engineered out of the system. But no amount of automation will overcome the ways humans (Executives, managers, supervisors, other IT team members, and users) figure out how to bring a system to its knees.
    This whole discussion reminds me of Dippin' Dots. "The Ice Cream of the Future". Well, it's been "The Ice Cream of the Future" for almost 30 years ....
    Edited by: EdStevens on Oct 1, 2012 8:55 PM

  • SAP`s Training material for XI 3.0 Certification

    Hi All,
    I want to do the XI 3.0 certification.
    Can anyone please send me the material :
    TBIT40 (XI foundations), TBIT41 (Mapping Concepts), TBIT42 (Adapters Concepts), TBIT43 (Business Process Management Concepts), TBIT44 (Mapping, Adapters and BPM.
    Please send me any of the above if possible to [email protected]
    I would really appreciate your help.
    Rgs
    VB

    In general, I am silent reader and admirer of some of the people's knowledge in this forum.But I couldn't resist posting this message seing some immature posts like these.
    I don't understand what you guys are talking about.You all want the training material mailed to you?Do you know the basic condition under which SAP provides the material to the people participating in the training?
    Come on, give me a break.Asking for the material is one thing and using a public forum like this to make the request is another thing.
    Grow up guys, I don't know why the moderator is kind enough to allow such requests in the first place.May be he is too busy and didn't get enough time to lock these kind of messages.
            Please keep up the dignity and sanctity of these forums which is really helpful for some serious guys.I have been certified in XI 3.0.But I really didn't take any help from the training material,even though I have it.
              A little bit of hands on exposure and a lot of reading the help documentation,the various bolgs from this forum from some brilliant people had helped me.
    SAP training material is only a minute part of the whole thing.
    Hope common sense and maturity prevails while posting to these forums.
    Sincerly.
    Sham

  • END USER TRAINING

    Dear Gurus:
    Please tell me what should be the contents of End User Training. In which area end user need to be trained after Implementing SAP HR?
    Thanks in Advance
    Regards,
    Rashmi

    Hi Rashmi,
    We should assume the  end user is a neophyte and minute of things like loging in to system,multiple logon ,sap window and its listing appearin on tool bar,status bar,appllication bar etc,working on sevarl sessions,tcodes ,using the navigation area,help features,how one must enter values in fields.snap shot of everything discussed with help a great deal.
    what is infotype,subtypes,Infotypes used in HR module,Structure in Human Resources(ent,pers,org structure)
    illustration of org units  in your client,how org units,positions,job are created ,relationships snap shot ,
    Personnel Actions  configured for client
    hiring ,sepration action shap shot
    in a nutshell the focus should be  preparing a doc that has Navigating SAP ERP,SAP HR Overview,SAP HR in client place
    this could serve as end user doc and training the same can be used to demonstrate them in the system.
    http://www.sap-img.com/general/what-are-sap-end-user-manual.htm
    Hope it helps
    No Worries
    Kg
    Edited by: SAPenjoy:) on Sep 8, 2010 7:28 AM
    Edited by: SAPenjoy:) on Sep 8, 2010 7:45 AM

  • I am looking for training material

    i need to prepare my self to attend the exam for SD
    i Found there are 2 docs i should read them TSCM60 & TSCM62
    Does any one have the training material for them (latest version) and send me the link to download them please?
    i can not attend the training it is too cost.
    thank you for your cooperate

    Hi,
    Can you share you e-mail id, as will foward you some usefull docuements on SD certification questions.
    regards
    Vivek.
    Edited by: Lakshmipathi on Nov 25, 2009 7:03 PM
    Please dont deviate the forum rules by sharing any information to personal mail.  If you deviate, your user id will be blocked and all points will be deleted

  • Time management PPT  for end user training

    Hi Gurus
    Can any one send me this end user training PPT
    Regards

    Hi
    as per my knowledge thers is no standard template doc wrt time management User manual
    its document with screen shots with pointers and their details How to maintain( create, Change, Dispaly, delete, Overview)  of the infotypes in a easy way to understand the poress of  time management in End user prospective.
    with following Screen shots
    Planned Working Time
    Attaedance
    Absences
    Substitutions
    Genration of absence quota
    Time Recording Info
    Holiday calender Manitenance
    Adding/Deleting/Changing a holiday calender
    generaion of WOrkschedule after change in Holiday calender
    Fast Entry of time data PA71
    Time Evaluation
    Hope this will help you
    reagrds,
    SriC
    Edited by: Srinivasa Chakravarthy on Oct 20, 2008 4:47 PM
    Edited by: Srinivasa Chakravarthy on Oct 20, 2008 4:47 PM

Maybe you are looking for