Cancel and Keep Workitem ....Not Working

Hi,
We need your help in resolving a workflow issue. Issue is, When user gets an Invoice to approve (Non PO), she opens the invoice, do some changes, and park it. Then she gets Option button to either u201CApproveu201D, u201CRejectu201D, u201CCancel and Keep Work Item in Inboxu201D. When she clicks u201CCancel and keep work itemu2026u201D, ideally the work item should remain in her SAP Inbox, however it is getting executed and gone from her workflow. I found that work item in her SAP Outbox xecuted state.
Same thing happens when they try to forward the work item. She gets an option( a checkbox) to Keep a copy of the work item in her SAP Inbox as well, but that option is also not working and the work item gets transferred without leaving a copy into her SAP Inbox.
SAP System ECC 6.0
@Rick, "Hope this is not a duplicate ticket."
Please advice.
Thanks,
Sid

Dear Susan,
Thanks for the reply. I am new in WF. The template is WS90100104 which is for Invoice (Non PO) Approval. No changes have been done. The task being used here is TS90100086 - Multiple Initial Approval of Inv - no PO.
It was working fine on 4.6c but the problem started after the upgrade to ECC 6.0.
I have not been able to simulate the scenario as the invoice comes from OAWD (Scanning).
User effected are few not all of them.
Please advice.
Thanks,
Sid

Similar Messages

Cancel and Keep Workitem in Inbox

Hi,
My Workflow Step calls a Cutom Transaction which should have a button Cancel and keep Workitem in Inbox.How do i go abaout implementing this.
It should work similar to the User Decision cancel and keep work item .
My Step also has a Confirm End of processing Check.So if i click on the Cancel
the work item the screen confirm end of processin step should not appear and workitem should be in my Inbox

Hello,
Just call EXIT_CANCELLED. in your method. This cancels a WI without completing it and leaves it in the inbox.
<code to call screen/transaction>
if <your button was clicked>
exit_cancelled.
endif.
Cheers,
Mike
Message was edited by:
Mike Pokraka
Correction, brain on holiday, it's exit_cancelled not exit_return.

To remove Cancel and Keep workitem from User desicion

Hi,
I am having a requirement that I need to remove the extra system added button of cancel and Keep workitem in the User decision activity. I don't want that to be shown to the user for proccessing , I shoud display only Approve and Reject option. But the third one is getting added by iteself.
Can any one please guide me in removing this option from the workitem.
Advance thanks .
Regards,
Sabari Prabhu.

Hi,
I'm not on a SAP system right now, so i'm not sure if this will help (or is true for that matter).
I think in the tabs of the step definition, you can alter the code used for the user decision.
Or, if this is not possible, you can also create a custom ud step and a custom BO of the method used in decisions and change the method of the decision, so that these don't show up.
I do not think that this is an easy solution.
May I ask, what the functional requirement, or even the business spec is, for this? I think the cancel button is very handy, when users accidentally picked up a work item and is SAP standard behaviour.
Kind regards, Rob Dielemans

Cancel and Exit button not working

Dear Experts,
Cancel and Exit button not working
I am calling a screen from inside a report program
using SET SCREEN 9000.
2 of the date fields(start date end date)
on this screen are Mandatory.
I am not able to Come out of this screen 9000 using
CANCEL or EXIT button
without giving a date entry in both of
Mandatory fields (start date end date).
Can someone help me with a solution?
Appreciate your valuable help;
Points assured
Thanks,
Aby Jacob

Hi..
To avoid this problem you have to use AT EXIT-COMMAND Module.
1. In the GUI Status for both EXIT and CANCEL buttons assign the Function type E (Exit Command)
2. In the PAI of the Screen Call this module.
 MODULE EXIT_SCREEN AT EXIT COMMAND.
3. Now check the OK_CODE or Sy-ucomm in this module to Leave the Screen
 MODULE EXIT_SCREEN INPUT.
 CASE OK_CODE.
 WHEN 'EXIT' .
 LEAVE TO SCREEN 0.
 WHEN 'CANCEL'.
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This will surely work.
reward if Helpful.

Workflow - Change description "Cancel and keep workitem in inbox"

Hi,
Can you please tell me whether we have a way to change the description of "Cancel and keep workitem in inbox" as "Cancel".
Thanks
Ashu

Hi Ashu,
The text is coming from the Text symbol of standard include program LSWU2F10.
Text symbol number is 301.
Check for enhansement option to change the text symbol.
But this change will affect all your decision step workflow's.
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Viji.

Cancel and keep workitem in ready state in user decision step

Hi,
In a user decision step,there is a default option 'Cancel and keep the work item'.
Now clicking on this option, the workitem goes into "Inprogress state"
whereas i want to keep the workitem in "ready state" after i click on the option 'Cancel and keep the work item'.
I am trying to modify the Process method of Decision Object type to incorporate this funcationality by using FM "SAP_WAPI_PUT_BACK_WORKITEM.
but im getting the error that this FM cannot be used at runtime.
Place where im trying to call this FM:
After the FM'SWU_PROCESS_MANUEL_DECISION'
I am getting the value of RESULT.
If result is SPACE or sy-subrc is not 00 then i am calling this Fm which takes Wi_id of the userdecision as input.
Kindly help
Regards

Hi,
Let me ask you this. Why you need to have this in "Ready" state, Not in "IN PROCESS" state. Anyway, the witem is still there in the user's inbox, and if you have any deadline monitoring, then this is also taken care with "Cancel and keep xxxx". So, i think, functionally you'll still be better with the existing functionality.
And, with all this, if you are still trying to change, then i think it's NOT possible. If i understand correctly, you are trying to use the FM "SAP_WAPI_PUT_BACK_WORKITEM" within the PROCESS method. And, if you understood the functionality of how this works, you are trying to set the status of the SAME witem for which you are executing the PROCESS method.
THe way i understand the behind-the-scenes process, once you make a decision and save, this method is the one which in turn sets the witem status. And within that, you CANNOT capture the status as it is yet to be posted to the Witem tables.
Probably, after this decision step, use a different background task with the above FM to set the witem status to "Ready", BUT NOT IN THE SAME METHOD of PROCESS.
Also, it's not advisable to change this std. method.
Hope this helps you. Reply,if you need more info.
venu

Cance and Keep Workitem in Inbox

Hi,
Is there any way to change the text of Cancel and Keep workitem Inbox to Exit Menu.
I dont want to build custom Transaction i prefer using the standard user decision step.
Regards,
Swathi

Hi,
This is SAP Standard option, you can can't ignore/change.
Thanks and Regards,
Prabhakar Dharmala

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Hi,
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C ;o)
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Question:-
I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
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For a Name to work in iChat it has to be an Valid AIM screen Name.
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(I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
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The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
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MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
@mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
8:16 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Question:-
So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name. It keeps coming up with a UserName or Password Invalid message. What do I do next ?
Answer:-
Open iChat
Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
Commonly written as iChat > Preferences > Accounts as directions/actions to take.
If it displays with a Yellow running name in the list you have a choice.
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Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
If you have a Blue Globe name (@mac.com) that will not Login the chances are that it the password that is the issue.
Apple lets you create longer passwords than can be used with the AIM Servers.
Change the Password at iForgot to no more than 16 characters.
Then change the password in iChat as details above.
Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
Open iChat if not launched.
Go to iChat Menu > Preferences > Accounts
Click the Add ( + ) Button at the bottom of the list.
Choose in the top item drop down either @Mac.com or AIM depending on what you registered
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8:39 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
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This article may clear up some confusion you may have regarding third party developers and Apple.
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A third-party NAS is unsuitable for use with Time Machine, especially if it's your only backup. I know this isn't what you want to hear. I know that Time Machine accepts the NAS as a backup destination. I know that the manufacturer says the device will work with Time Machine, and I also know that it usually seems to work. Except when you try to restore, and find that you can't.
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Ipad displays "ipad is disabled connect to itunes", I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?

Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Cancel and Keep Workitem ....Not Working

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