Cancel items from CRM order using CRMXIF_ORDER_SAVE

Hi All,
My requirement is to modify an existing crm order through 'CRMXIF_ORDER_SAVE'. I need to copy this FM and modify so that whenever it is called from XI all the existing items are cancelled and new items from the xml are added.
Can anyone give me some idea how to achieve this?
Any input will be highly appreciable.
Thanks
Ajith

Solved.. Used CRM_STATUS_CHANGE_INTERN_VB , CRM_ORDER_MAINTAIN and CRMXIF_ORDER_SAVE

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Hello, 
 
I'm on a SRM 7.0 SP 5 system (ext-classic scenario). Here i try to create an invoice with reference to a Purchase Order, but none of my Purchase Orders can be used for reference. I get the following warning message 'All items from purchase order cannot be invoiced'. 
 
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Hi Yue ,
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option2:
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Dear All,
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Actually advance payment was against another Item of PO but by mistake selected wrong item while f-47.
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Hi,
Your Issue
Lets say, you have created two items in a PO, and made adv payment against item 10 instead of 20.
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I hope you have not done any GRN to both items (10 & 20) of your PO.
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P.D.: Give points if answer helps!!

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Hi !
We create PO directly from Sale Order ( by ticking Option under Logistic tab, 'Purchase Order') for customer C01 (for eg).
From the PO created, we post GRPO.
Now our need is,
Assume if 10 Qty is been ordered in such a way and been received (GRPO posted). it 'll add on to the stock account i.e will increase stock qty at our whse.
is it possible to restrict these 10 qty of item from being sold to any other Customer other than whom hav ordered i.e if we create sale order for C02 the SBO should not take the items received from PO created based on Sales Order created for C01?
Meera.

Meera,
Which version of SBO are you using 2005 or 2007?
I don't think Serial numbers can help in this scenario. There is no hard allocation or blocking possible using Serial numbers.
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Set the items to be Batch Managed - On Every Transaction
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Hi Experts,
Need your invaluable suggestions here.Apologies for the lengthy mail, intention is to give clear idea of the issue.
I am facing an issue while closing the CRM orders. According to our business process, when an issue is solved we will keep the order in resolved status only. We will not directly close the order from the CRM tool, instead we have created a custom program for the same purpose.
For the custom program we will give input as the order number and execute it, this will close the order.
Here close the order means assigning it to Close status as well assign the reason code.
We have created some reason codes for closed status.
So when the program is run the Order moves from resolved status to closed status along with reason code.
But of late we are facing some problems with this program, it is giving run time error for some CRM orders.
Run time error message : The ABAP/4 Open SQL array insert results in duplicate database records.
The exception, which is assigned to class 'CX_SY_OPEN_SQL_DB', was not caught in procedure "CRM_SERVICE_OS_UPD_OST_DU" "(FUNCTION)", nor was it propagated by a RAISING clause.
Please find my code which have used in the custom program
Closing the resolved SOs in the system
 CALL FUNCTION 'CRM_STATUS_CHANGE_EXTERN_OW'
 EXPORTING
 objnr = iv_guid
 user_status = lc_status_closed
 EXCEPTIONS
 object_not_found = 1
 status_inconsistent = 2
 status_not_allowed = 3
 OTHERS = 4.
 IF sy-subrc <> 0.
 WRITE : 'Error at maintaining status'.
 ENDIF.
Set reason code
build lt_subject
 ls_subject-ref_guid = iv_guid.
 ls_subject-katalogart = 'A2'.
 ls_subject-codegruppe = 'ZR000003'.
 ls_subject-code = 'ZR33'. " Reason code
 ls_subject-mode = 'A'.
 APPEND ls_subject TO lt_subject.
build lt_ossset
 ls_osset-ref_guid = iv_guid.
 ls_osset-subject_profile = 'ZREASON03'.
 ls_osset-profile_type = 'G'.
 ls_osset-subject = lt_subject.
 APPEND ls_osset TO lt_osset.
build lt_service_os
 ls_service_os-ref_guid = iv_guid.
 ls_service_os-ref_kind = 'A'.
 ls_service_os-osset = lt_osset.
 APPEND ls_service_os TO lt_service_os.
build lt_input_fields
 REFRESH: lt_input_fields, lt_field_names.
 CLEAR : ls_input_fields, ls_field_names.
 ls_field_names-fieldname = 'CODE'.
 APPEND ls_field_names TO lt_field_names.
 ls_field_names-fieldname = 'CODEGRUPPE'.
 APPEND ls_field_names TO lt_field_names.
 ls_field_names-fieldname = 'KATALOGART'.
 APPEND ls_field_names TO lt_field_names.
 ls_field_names-fieldname = 'SERVICE_PROFILE'.
 APPEND ls_field_names TO lt_field_names.
 ls_input_fields-ref_guid = iv_guid.
 ls_input_fields-ref_kind = 'A'.
 ls_input_fields-objectname = 'SERVICE_OS'.
 ls_input_fields-field_names = lt_field_names.
 APPEND ls_input_fields TO lt_input_fields.
 CALL FUNCTION 'CRM_ORDER_MAINTAIN'
 EXPORTING
 it_service_os = lt_service_os
 CHANGING
 ct_input_fields = lt_input_fields
 EXCEPTIONS
 error_occurred = 1
 document_locked = 2
 no_change_allowed = 3
 no_authority = 4
 OTHERS = 5.
 IF sy-subrc <> 0.
 WRITE : 'Error at maintaining reason'.
 ENDIF.
 CALL FUNCTION 'CRM_ORDER_SAVE'
 EXPORTING
 it_objects_to_save = lt_header_guid
 iv_update_task_local = lv_update_task_local
 IMPORTING
 et_saved_objects = lt_saved_objects
 EXCEPTIONS
 document_not_saved = 1
 OTHERS = 2.
 IF sy-subrc <> 0.
 WRITE : 'Error at saving'.
 ELSE.
 WRITE : 'Successfully Closed'.
 COMMIT WORK AND WAIT.
 ENDIF.
Run time error is coming at COMMIT WORK AND WAIT statement.
Please let me know any corrections are required in the above program.
When I analyzed the run time error I have found that it trying to insert the record in CRMD_SRV_OSSET for that CRM order, but already one record is present in the table for the same CRM order number.
For most of the CRM orders there is no entry in this table so they are closing successfully but for a few orders for which there is an entry we are getting the above run time error.
There is nothing wrong with the orders which have an entry already in the table CRMD_SRV_OSSET, I need to close these kind of orders with out run time error.
Kindly provide your feedback.

Hi Dinakar,
You posted this in APO PPDS forum. This question should go to PP forum where someone could answer it.
Please close this thread and open a new thread in PP forum so that you could get help quickly from the relevant experts.
Regards - Pawan

Cancel items from CRM order using CRMXIF_ORDER_SAVE

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