Canceled Service, and now I want to give my phone to a family member to start service
Found a spot on the website to do it but it says it's pending. Called Customer Service and it won't let me do anything. I still owe a past due balance I will pay when I get paid next week but I would like to give my phone to a family member now
Until your account/line is paid in full, the phone that is associated with that number will be unavailable to be used on any other line. What MIGHT work (and I don't know if it will or not) is to activate another phone on your line (any Verizon contract phone not active on another line, if you happen to have an older unused one.) Then the deactivated one you want to give to your family member will no longer be activated or associated with your number.
This may or may not work, due to the fact there is a past due balance on the account and you have also cancelled the line - you may not be able to activate a different phone in this circumstance, so the current phone will not be "released" until the account is settled.
Similar Messages
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I reinstalled my OS and now it wants to empty my phone. How can I get it to back up my phone without removing the data?
You can't. But if you backed up your computer prior to wiping it out, you should be able to restore your iTunes library, contacts, photos, etc. from that backup. Once you do, you can set the phone up again and just sync everything from your library back to it.
If you didn't back the computer up either, you can transfer items purchased on the phone into iTunes, and if you set up at least one contact in whatever application you sync your contacts to on the computer, it will offer to merge the address books on the first sync, saving those. Any media you'd acquired from sources other than the iTunes store will have to be re-downloaded from the source or re-ripped.
The iPhone is NOT a backup device. -
Hi. My ex girlfriend used her apple id and icloud to register my iphone. and now i want to sell my phone to someone but i cant reset all the contents and password because i dont know my ex password. we dont have anymore communication right now. please help. thnx
No one here can help you, nor can/will Apple. Unless you can get that info, you won't be able to restore the phone, to sell it, or re-activate it.
You need to somehow get back in touch with your girlfriend & obtain this info, or all you'll own is a paperweight. -
I bought some music on my iphone and now i want to sync my music into my new macbook that i bought but i don't want to loss the music that i bought on itunes.
Hi there,
You can re-download purchased content from the iTunes store directly to your iTunes library or your iOS devices. Take a look at the article below for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
-Griff W. -
Gave my daughter my old iphone as a ipod and now she wants to use as phone
I gave my daughter my original iPhone reset as an ipod touch. Now she wants to replace her phone with it. How do we activate it as a phone again. AT&T said we have to go through iTunes.
AT&T said we have to go through iTunes.
Yes you do. If your daughter already has or signs up for an iPhone plan with AT&T (which she can have without the 2-year minimum contract because she already owns her phone), then she can activate it using iTunes.
HTH. -
I disabled Location Services and now I want to enable.
I disabled Location Services but now I wish to enable it. Both Location Services and Find My Phone app cannot be highlighted. How can I restore Location Services once it has been turned off? Thanks!
Hello john r.from ma,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS 7: Understanding Location Services
http://support.apple.com/kb/HT5594
Turning Location Services on or off
You can turn Location Services on or off at Settings > Privacy > Location Services. You can turn Location Services on either during the Setup Assistant process or later through the Location Services setting. You can turn it off if you don't want to use this feature or to conserve battery life. You can individually control which apps and system services have access to Location Services data.
Settings > Privacy > Location Services
Settings > Privacy > Location Services > System Services
By enabling Location Services, location-based system services such as these will also be enabled:
Popular Near Me: Your iPhone will periodically send locations of where you have purchased or used Apps in an anonymous and encrypted form to Apple to improve a crowd-sourced database that may be used to offer geographically-relevant Apps.
Frequent Locations: Your iPhone will keep track of places you have recently been, as well as how often and when you visited them, in order to learn places that are significant to you. This data is kept solely on your device and won't be sent to Apple without your consent. It will be used to provide you with personalized services, such as predictive traffic routing.
Location-Based iAds: Your iPhone will send your location to Apple in order to provide you with geographically relevant iAds.
Best of luck,
Mario -
hi i bougt this phone 18 mths ago and i want to unlock this phone now can u do this for me
Hi ravipal,
You phone can only be unlocked by your carrier. You need to contact them. Just FYI, we are not Apple here - we are just users like you.
Cheers,
GB -
I´ve bought a wrong app. It´s for an I-pad and I have an I-pod. Now I want to give it back and I don´t know how to do this.
Sorry Noel, but according to Apple, all sales are final > iTUNES STORE - TERMS AND CONDITIONS
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hello i hav an ipad mini and i was in the middle of the ios 8 update and i held the sleep and home button at the same time to cancel the update and now it wants me to connect to itunes i dont no how to do that can someone pleaze help me?
RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
My mom helped me to create my iTunes account and load it with a 50$ gift card and now I wanted to purchase a one month subscription at the AYI dating web service but apple never let them take money from my account and I was declined,don't know why?
You have posted to the iTunes Match forum, which your question is not related to. I suggest you contact the web site from whom you wish to purchase the subscription.
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I cancelled my itunes through paypal and now I want to reactivate it. What do I need to do?
I cancelled my itunes merchant with paypal and now I want to reactivate it. What do I need to do?
Do this: Open iTunes on a computer (Not on your iPhone) > Store > View my account (and notice the email address next to it, is it correct?, it doesn't matter, go to the next step) > Enter your iTunes password > Payment type,click "edit" > (now look at the email address associated with the Paypal icon, is it correct?, it doesn't matter, go on to the next step) > click the Paypal icon (it will take you to Paypal website) > log into Paypal > click Agree and Continue > make sure it says "You have successfully created a billing agreement." Now go to your iPhone and download an app to make sure everything works correctly again.
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There was an option, provided by itunes, while updating ios, saying 'download and update', 'download only', 'cancel'. I accidentaly checked 'don't show this message again'. and now i want to change my preference. How to get it back please?
hello , i did exactly the same thing , and my app store icon look like this :
http://i.imgur.com/FIrph.png
so can you tell me how did your friend send the app store for you? please -
I want to change the cantry because I used us voucher and now the remanding only 0.05 and now I want use my Saudi credit card but give massage I have to finish the balance and nothing I can by by this amount I need to remove the balance to change the city
Click here and ask the iTunes Store staff to zero your account balance.
(105215) -
I'm going to give my iMac (21" - late 2007) to my brother. So, I did a back-up on an external disk and now I want to format it and create his new profile. What to do and how? I have OS.x 10.7 (Lion). Thanks very much for your support and help.
Welcome to Apple Support Communities
There isn't a Late 2007 21-inch iMac. I think you are referring to a Mid 2007 20-inch iMac, right?
In that case, you can't give him your iMac with OS X Lion. OS X Lion is registered to your Apple ID, and he won't be able to reinstall Lion unless you give him your Apple ID.
The best you can do is to give him the Mac with Snow Leopard installed, if you have the DVD. Follow these steps:
1. Insert the DVD and hold the C key while your computer is starting.
2. Choose your language, and go to Utilities menu (on the menu bar) > Disk Utility.
3. Choose Macintosh HD in the sidebar, go to Erase tab and erase the disk.
4. Close Disk Utility and reinstall Mac OS X. When the installation finishes, hold the mouse or trackpad to eject the disc and turn off the computer.
This is the most recommended way to do it and avoid problems. Anyway, if you insist on giving him the iMac with Lion, you just have to start in OS X Recovery (holding Comman and R keys while your computer is starting), use Disk Utility to erase Macintosh HD as described above, and finally, reinstall Lion with your Apple ID -
I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. So when I want to download apps I have to sign in with apple id but I can't so I made a new one, However I can't seem to be able to delete the old one. What do I do?
You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.
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