Cannot add people (Skype / cell / landline) to co...

I am using a new macbook pro retina and I upgraded to 7.1 skype. The normal protocol of adding people onto an existing call does not work. This has been happening for the last 48 hours. It started before I upgraded. Every so often (because I am trying to see if it is a skype bug) it works, but 99% of the time it does not.
I call the original party, then put my cursor on the + icon, attempt to add the 2nd party, and when I do so it disengages and hangs up on that party. What is then on screen is
Mr. XXXX has left the conversation for unknown reason
I have also tried in vien to get through to skype live chat, but microsoft has cleverly figured a way to have that task impossible to achieve.
I would appreciate any advice and direction. I use skype for business and this is crippling.

I spent several hours today with skype live chat after finally getting through. We uninstalled, and tried a whole variety of fixes. The end result after the full uninstall procedure--
https://support.skype.com/en/faq/FA12073/how-can-i-completely-uninstall-and-then-reinstall-skype-for...
-- helped in some way with over 50% of my calls, but not all of them. The Skype person said it was a skype problem and he was reporting it to the tech/dept for fixes.. I'm not very encouraged at the speed by which this will potentially be addressed, and I'm screwed to the wall on this matter because I do all my telephonic / conference / worldwide via skype. ugh...
It appears to work when I call landlines and cell phones vs skype in most cases.. just as an fyi...

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Cannot add people to Group Voice call Version 6.12...

Hi,
Currently with the latest version of skype now you cannot add people to the voice call if they have already been added to the conversation but were not able to answer the call at an earlier time. The only way for them to join the conversation is for them to call me. Before you were able to just simply click "Add to Call" on skype for Mac and now you cannot. Also this created issues last night as you are currenlty unable to remove people from conversations which is also a major limitation. So we had major issues last night trying to host a skype conference call.
Shawn

Yes I have the same problem but when people call me I still can't add them in the group! What should I do??

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Cannot add people to Skype Group Voice call

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Ashish_13 wrote:
I have a similar issue. I cannot do group voice call with more than 2 people on Skype for MAc. It was working fine before upgrade to the latest version Version 7.6 (409). I have never had this kind of issue with Skype before. Looks like MS is encouraging us to go to Google Hangout. I will eventually move if i cannot do my daily calls on SkypeI also have this problem. It is very frustrating as I am paying for a Skype account and now cannot host any group calls even though I used to do this all the time. I sought to resolve the problem by contacting Skype using live chat but the person did not know how to resolve the issue. I am using Version 7.4. Can anyone help?

Skype - Cant make group. or add people in a conver...

Okay so, i can talk too one person @ a time, but when i try to add people, the one person im talking too can only see the grey picture of the person ive added and we cannot use the call button at all, and when they try to add somebody i get kicked out of the conversation. When i make groups they cannot see that im in the group and i get a message telling in the chat box that i cannot use the chat because they have an older version of skype/that the chat is being updated.
i have tried:
* ReInstalling (uninstalling then installing again)
* Downloading older versions
* Make the others get the same version as me
* Deleted/Renamed skype folder in %appdata%
* Rebooted my router
* Checked all skype settings
* Restarted my computer everytime i tried something new
This is really frustrating :c

Hello Starmada, Welcome to Apple Support Communities!
You will need to start a new group chat; you will need to add the people again to your group chat. If you are a beginner to group chat, go to this link for a basic guide support.apple.com/kb/HT5760
Have a lovely day
Cheers
Lydia

Skype (personal account) cannot add Skype for business user who is on office 365

Dear Sir, I able to search contact on office 365 users, but I cannot add them to my skype. As a workaround, I ask my friend who is using office 365 able to add my skype (personal account). Could you help to check and fix this problem? Thank you. B

Hi,
As mentioned the Lync Server is not up-to-date, based on my knowledge this is why the issue occurs.
Please refer to this article below:
https://technet.microsoft.com/library/dn954919.aspx
You can configure the client experience only if you are running Lync Server 2013 with the December 2014 Cumulative Update (5.0.8308.857) or later installed. The latest one is:
KB 3036869 February 2015 Cumulative Update 5.0.8308.871 for Lync Server 2013 Core Management Server.
You can specify the client experience the users in your organization will see by using the
Set-CSClientPolicy cmdlet with the EnableSkypeUI parameter:
Set-CsClientPolicy -Identity Global -EnableSkypeUI $true
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Cannot add Buddies to AIM account

I have read the thread at http://discussions.apple.com/thread.jspa?threadID=1462798. I have symptoms 1-3 and do not have symptom 4:
1. Cannot see Buddies On-line they know are.
2. Cannot add new Buddies.
3. Cannot see the Buddy List with any Buddies in it.
4. Cannot get the Buddy list to appear and have no access to Preferences.
When I delete the recommended files:
There are different levels of "cure" that work for different people depending upon which symptom they have. Symptoms 1 through 3 may be fixed by deleting /Users/username/Library/Preferences/com.apple.ichat.AIM.plist
Sometimes for Symptom 3 /Users/username/Library/Preferences/com.apple.iChatAgent.plist should also be deleted. iChat needs restarting after each deletion.
I have to setup iChat again. Then I can add new Buddies. However when I close iChat and re-open it, the problem has returned.
Do you have any suggestions.
(I am using the latest updates of all software.)
Thanks
Harvey

as only the customer service can access your account information and check it's status, you may need to contact them again for clarifications regarding such restrictions;
How to Contact Skype Customer Service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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I Cannot Add Buddies in iChat 4 and 5 - How do I fix this ?

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
I Cannot Add Buddies in iChat 4 and 5
Many people are reporting that they cannot add Buddies to either iChat 4 or iChat 5.
The Symptoms are that the Buddy appears in the Buddy List and then does the "Brightening/Fading" cycle but fails to be anywhere in the list including Off Line Buddies.
To Show Off Line Buddies, highlight the Buddy list to bring to the "front".
Then go to the View Menu and Enable Show Off Line Buddies.
(there is also an Option to display these in a separate Group).
There can be many causes and I will attempt to deal with then in the order that they are most likely.
A) The Contact is already in the Address Book.
When Adding a Buddy via the use of the + Sign at the Bottom of the Buddy List (Then Add Buddy) or invoking it from the Buddies menu a drop down appears to slide down out of the Buddy List Header area
In this slide out/drop down, you get the chance to Add the Screen Name and then the First Name Last Name details of the Buddy.
iChat checks the Address Book and if the First Name, Last Name items do not match any contact in the Address Book already then the Buddy will be added to the Buddy list.
As the Address Book does not allow two contacts to have the same name they will not be added to the iChat Buddy List if the name exists already.
In iChat 3 and earlier there was an Error Message that popped up saying there was Feedbag Error
See here for More
Note: AIM Protocols call Lists "Feedbags". Contents (Buddies) are "Food" and of course Food is kept in Feedbags.
The Address Book is one Feedbag in this case and the Screen Name (only) Buddy List held on the AIM Server is the other.
The Software puts the two together for Display purposes
The Fix.
Either:
1) Add them as Screen Name only
2) Use the Arrow head at the end of the Last Name line to open the Address Book and pick the Contact.
3) Open the Address Book and Edit their Card to Add the Screen Name, then drag them from the Name column to the iChat Buddy List.
4) During any type of Chat use the item in the Buddies Menu to Add the person (it will display their Screen Name in Dark text if not in the Buddy List - Then item 2 can also be used)
B) Parental Controls
There are similar Symptoms if the Mac User Account is subject to Parental Controls.
If the Mac User Account on the computer is not an Admin account it is a Standard or Managed one
A Managed one has Parental Controls Enabled.
There is a Tab for Mail and iChat.
If it is turned on for iChat then all buddies are Blocked initially (in iChat 4 Jabber and Bonjour Buddy List cannot be used.)
Adding AIM valid Screen Names (AIM, Those with either @mac.com or @me.com endings) to the allow List Unblocks those Buddies and they will show in the Buddy List as On or Off line
The Fix.
In this case if you are the Managed account you have to get the Admin account to add the Buddy to the Buddy allowed list in Parental Controls.
Exception
There is a very large exception.
Due to the fact that the way Parental Controls blocks names until they appear in the Allow List there can be a problem if testing the same iChat Details in a Test Account.
Lets say you are the Admin User on the Mac.
You set up a second Mac User Account called Test.
In this you set up iChat with the same details (Screen name) you use in your Main Mac User Account.
You then test Parental Controls by turning it On and setting the iChat Limit option.
Then you add to the allow List one or two AIM valid names.
You check iChat and find they are the only Buddies that show up.
It works, so you return to your main Mac User Account and discover that most of your Buddies are missing.
On checking the iChat Menu > Preferences > Accounts > Security Tab you find the Allow Specific People option is Enabled and the list only includes those Buddies you set in Parental Controls.
Choosing allow All does not seem to bring back the Buddies even if you Log out of the Test Mac User Account.
The Fix Here
Is to Disable all the Parental Control Settings again (Remove names from any list) before Logging out of the Test Mac User Account.
The cause is partly to do with the Setting in iChat > Preferences > General Section that reads "When I quit iChat, Set the Status to Off Line" which is not the default - leaving a partial login for Off Line Messaging. As a consequence your Buddy List is constantly being told to block certain Screen Names.
A Variation on this is if you have Two Log-ins of your Screen Name from either different apps or computers.
Altering the Buddy List in one effects the other login. The computer or app that was logged in first take precedence.
C) Adding Buddies as the wrong type (In Buddy List - But always Off Line)
This applies more to iChat 4 than it does to iChat 5
At the Add Buddy Screen/Slide in iChat 4 you have to choose if the Buddy is an AIM, @mac. or MobileMe name in a drop down.
The software shows the @mac.com or @me.com endings in grey in the Screen Name text field and adds this for you.
This can lead to Buddies being added as the wrong type as in ralphjohnsr added as [email protected] etc.
It can also lead to people being added with 2 @ symbols in the Screen Name ([email protected]@mac.com) and iChat not always telling you this is not allowed.
In both iChat 4 and 5, as Jabber IDs/Screen Names also look like Email Addresses, we have to also consider whether AIM names have been added to a Jabber List or Jabber Names added to AIM valid Lists.
D) Plain old Typos
Here I am talking about misreading someone's Screen Name and typing that in (Such as receiving and email with a Screen Name in it and typing the letter O for 0 (zero).)
And of course, just plain typing mistakes.
The Fix for C) and D)
The Buddy in this case will be in the Buddy List but will always be Off line
Highlight the Buddy with one click.
Do a Get Info (Apple()/Command(⌘) key and I key together) and their Info card will show up.
Correct as Required.
8:25 PM Wednesday; November 24, 2010
This is the 1st version of this tip. It was submitted on November 24, 2010 by Ralph Johns (UK).
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Thanks Ralph,
Some thoughts.
To Show Off Line Buddies, highlight the Buddy list to bring to the "front".
Then go to the {color:red}Show Menu{color} and Enable Show Off Line Buddies.
(there is also an Option to display these in a separate Group).
Do you mean under the {color:green}View{color} menu where I see Show Offline Buddies? (both iChat 4.0.8 and 5.0.3)
A)… In the {color:red}slide out that appears from the top{color} of the Buddy list you get the chance to Add the Screen Name and then the First Name Last Name details of the Buddy.
I kept looking for a button for the "slide out" at the top of the Buddy list. Found out it's the dialog box that appears when you click "+" (Add a new buddy…) at the bottom of the list. Yes, I can act like a beginner too
(Slide out to me sounds like a sideways slide out, versus a Pop Up or Pop Down Dialog box).
As the Address Book does not allow two contacts to have the same name they will not be added to the iChat Buddy List {color:green}if the name already exists.{color}
The Address Book i one Feedbag in this case
The Address Book {color:green}is{color} one Feedbag in this case
B) Adding AIM valid Screen Names (AIM, Those with either @mac.com or @me.com endings) to the allow List Unblocks those Buddies and they will show in the Buddy List as On {color:red}of{color} Off line
… as On {color:green}or{color} Off line
*The Fix.
Exception*
{color:red}The{color} you add to the allow {color:red}List{color} one or two AIM valid names.
{color:green}Then{color} you add to the allow one or two AIM valid names.
C)
At the Add Buddy Screen/Slide in {color:red}ichat{color} 4
At the Add Buddy Screen/Slide in {color:green}iChat 4{color}
In both iChat 4 and 5 as Jabber IDs/Screen Names also look like Email Addresses we have to also consider
In both iChat 4 and 5 as Jabber IDs/Screen Names also look like Email Addresses{color:green}. We{color} have to also consider
Nubz

Cannot add data to unknown document?

Hi there,
There are several computers working on a server and two other employees were working on the same indesign document at the same time, causing both of them to suddenly crash and then the file became corrupted. When I try and open the document I get the error message 'cannot add data to unknown document'. I still get the same message even when trying to open the file from my desktop. I am using CS5.5 and am on an imac....
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First off, two people shouldn't have the ability to work on the same file at the same time. That was a bug in the initial release of CS5 or CS5.5 (not sure which) but it was fixed in the first patch. If you haven't updated to 7.5.3 you need to do that to prevent future problems and take advantage of other bug fixes.
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This is probably an issue of software stability - possibly tied in with the first and similar titled question (AdobeFan27 - 28 Sept 2014). Tried Troubleshooting face recognition issues in Organizer which didn't help.
I have a new load of PSE13 and have imported over 6,000 photos in small batches. Using the Add People button with each batch has increasingly become less and less reliable. Each time it's failed to work I have usually found a computer restart has been necessary to make it work again (although sometimes a second restart has been required). Finally today it has completely stopped working and only a reload of the software has enabled it to Add People again. At each of the failures I have tried closing down applications (like Explorer and Chrome, Outlook and other Office applications) and I could not identify any one application that might have been a cause of the problem.
The visual cue to Add People not working is..... >click on Add People >windows flash open and close - these have the appearance on "doing its thing" and then instantly closing - too fast to read anything though.
I hope this is a common bug that is coming to light because it would be a pain to have to reload PSE13 each time I cannot get Add People working.
I will add to this post IF I can identify more symptoms. I am also able to respond to Adobe Support staff with additional information if it'll help.
Machine Details
Elements Organizer 13.0.0.0
Core Version: 13.0 (20140831.m.62014)
Language Version: 13.0 (20140831.m.62014)
Current Catalog:
Catalog Name: 01 Main 1
Catalog Location: G:\All Photographs\05 Adobe Elements Catalogues\01 Catalogues\01 Main 1\
Catalog Size: 31.2MB
Catalog Cache Size: 287.8MB
System:
Operating System Name: Windows 7 (NOTE running 64 bit version of PSE13)
Operating System Version: 6.1 Service Pack 1
System Architecture:
Built-in Memory: 8GB
Free Memory: 4.6GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: Not installed
Adobe Reader Version: Not installed
Adobe Acrobat Version: 10.1
CD and DVD drives:
D: (ATAPI iHAS624 BUS: 1 ID: 1 Firmware: B)

I have the same issues as you describe in your post.
Doing some Google searches lead me to believe that Adobe is not interested in this subject.
PSE11, 12 and 13 all seem to give the same problems.
"Add People", and "Mark Face" does nothing, and no improvement has been seen the last years.
I even tried Adobes chat, but after a few hours - mostly waiting for an inexperience person asking a new questiom I got i timeout waiting, and gave up.
Here is what I do:
1: Pressing "Add People"
2: Runs "People Recognition"
3: Displays "Analyzing Your media now"
4: Displays "No New People found in Your selection"
5: Press "Mark Face"
6: displays "People Analysis is yet to be performe on the selected media. Would you 7: like to start the analysis now? Yes No
8: Pressing Yes
9: and it is back to step 2
Upgraded from 11 to 13 at X-max. Updated to 13.1 yesterday. Win 8.1, 8G memory
(Have tried to rename breezesession.dat, and access rights seems fine. File reappears when Organizer is used.)

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In Lync, when I click over to the "Relationships" tab and can see "Friends and Family," etc., sections, I am able to add contacts from my "Groups" tab no problem to either "Friends and Family" or "Workgroup."
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Hi,
Did the issue happen only for you or for multiple users?
Did the contact exist on Group Tab after dragging the contact from “Workgroup” to “Colleagues”?
You can login Lync client on other computer with your Lync account to have a test. If it works normally, you can delete user profile on your issued local workstation, restart Lync client and test again.
You can also login Lync client on your computer with other well-worked Lync account to have a test.
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I use Skype to make calls to landline or mobile phones quite a bit. I have tried calling several landlines this afternoon. I can hear them perfectly. However, they can't hear me. They say that I'm breaking up and only get bits and pieces of what I'm saying.
I don't think it's a microphone problem as I can call the Skype test number and I can hear the message I leave perfectly. Tried several times. This happens when I call from the US to Australia and for domestic US calls.
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I got the same problem. Skype to landline, they can not hear me. I can hear them perfect.
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Error: "LDAP Synch status is enabled. Cannot add users through BAT."

In 10.x it looks like Cisco has disallowed user imports (via BAT) into LDAP-integrated systems. Has anyone else run into this? Below is the error I'm receiving in the Job Status log file. The error implies that "it's a feature, not a bug". How are large companies supposed to import new phones/users when they open new branches or do a phone refresh? Breaking LDAP to do the import isn't a option because you have to blow away your LDAP directory config to do so - not to mention people wouldn't be able to log into Jabber or their user pages while it was broken. I'm hoping someone has a workaround or has already spoken with TAC about this.
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So if a company has a large CUCM deployment and adds another branch (let's say 100 phones/users), I would have to go user by user and do the phone associations, profile associations, primary extensions, etc 100 times?
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How do you add people to photo share album on iPad?

Are you trying to email to iPhone cell numbers? If yes, you can't. That would require SMS, but iPad is MMS only. This means you would need to text from your iPad to someone's email address who has an iPhone. Also, they have to be on iOS 5 or higher.

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Ari

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Cannot add people (Skype / cell / landline) to co...

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