Cannot buy Book - Keeps Failing

I keep trying to buy a book but it errors and and says AN ERROR OCURRED WHILE CONFIRMING YOUR ACCOUNT INFORMATION - Please check your network connect and try again.
There is nothing wrong with my connection or my account.. I logged into apple and tested it...

I am experiencing the same issue as well. I called my credit card company first to see if there was a problem but they said everything is OK. Then I tried a different card. Same thing. I tried creating a new account Same thing. I ordered a calendar a few days ago with no problem but now this.
I will never create a calendar with iPhoto again. No tech support number to call and too much time spent to have this frustration. This was going to be a Christmas present to family members but either I forget about it altogether or spend time creating something similar with a different service. Not time for this...

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Buy book is grey out in iPhoto and cannot buy book

Buy book is grey out in iPhoto and cannot buy book

You get the best help by giving as much information as possible, not as little as possible. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. More information means you get better assistance.

IPhoto "buy book" order fails at end of upload

I have created a 20 pg hard-covered book in iPhoto which I can preview with no problems and I can create a pdf version of it (34.6MB). However, when attempting to buy the book, I get an error message with CANCEL/RETRY as my options at the very end of the upload process. I have tried the following, but still no success:
(1) safe boot - iPhoto crashes immediately at "BUY BOOK" selection
(2) set energy savers to off - dies at end of upload
(3) duplicated the book and tried to purchase duplicated version - dies at end of upload
(4) changed the theme of the book and tried to purchase it - dies at end of upload
(5) created a simple card and purchased it with no problems (so my account is fine) and I cancelled the order thereafter
Each page of the book has 2 portrait photos with minimal text underneath. The largest photo size is 4.6MB. All photos are JPGs. I rebooted my iMac each time before trying (2)-(5) above. I am running version 9.4.3 (720.91) of iPhoto. I have turned off my TimeMachine backup too and have all other applications closed when I attempt to purchase the book. To date, I have never had a problem purchasing books (last one in Dec 2012).
Thanks for any suggestions!

Sadly, no change after updating v10.8.5(combo). A normal boot with an attempt to "buy book" from iPhoto, gets almost to the end of the upload and then gives me the following error:
In Safe boot, I get to the beginning of the Assembly process and iPhoto crashes. Here is a portion of the problem details:
I compiled my book on Thursday evening, thinking that would be the painstaking part. Purchasing it has become too much of a time consuming adventure! I did call Apple Technical Support last evening and the service agent suggested that I check the Apple Support Community discussions, so thank you for taking a greater interest in my problem.
One other thing I found regarding problems submitting photobook orders is at the bottom of http://support.apple.com/kb/TS2516. An excerpt from this webpage is below, but I can't find the "NetServices" entry in my Keychain Access window to try this fix. Do you think this is a piece to my puzzle or simply old info as it was last modified on May 24, 2012?
Again, I was able to order a photocard (cancelled the order within 90 minute window) as a test, so I don't believe I have an account problem.
excerpt:
If you are using iPhoto '08 or iPhoto '09 and are unable to submit your order after following the steps above, please follow these steps to reset your Keychain:
Quit iPhoto.
From the Finder menu bar, choose Go > Utilities to access your Utilities folder (or press Shift-Command-U).
In your Utilities folder, open Keychain Access.
Find the "NetServices" entry in your Keychain Access window.
Select the "NetServices" entry and press the delete key.
Reopen iPhoto and attempt to place your order again.
You should be prompted to enter your account information if you deleted the Keychain entry successfully.
After entering your account information, you should be able to complete your order.
If you are unsuccessful with submitting your order, please contact Apple Technical Support.

HT204364 Cannot "Buy Book" in iPhoto '11

I have tried to "Buy Book" through iPhoto '11 using OS X 10.8.2. It freezes iPhoto.
I do get the little white envelope and paper, but it stays blank for several minutes I get this......
Cart subtotal
Free Shipping Shipping
Savings -
What's This? Estimated Tax
Order Total
Total Savings
Secure ConnectionCopyright © 2012 Apple Inc. All rights reserved.
Terms of Use
Privacy Policy
Sales and Refunds
Order Status
Help
I have rebuilt my iPhoto library and did rebot in Safe Mode.
Still the same issue.
I also tried it on my MacBook Pro, It freezes on there too.
I can click on the blue bullet points, but not on check out. I have to do a Force Quit.
Need these books for Christmas, Please Help!!

Did the test library work as it should have? If so then your current library is the culprit. So make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

Cannot buy book from aperture

Cannot create account when trying to buy an Aperture book.

Same issue ordering photo prints with error message
- Please try again later -
Solved as follows:
1. reset password (appleid.apple.com) according to Apple standards (i.e. they will let you know)
2. security question answers had to 6 characters or longer (oddly without saying so Apple...?)
Thats it. I really hate when things like this happens, you spend hours on blog sites when, really, I should be doing, well, something else..)

Create a book keeps failing

I have installed the last three updates of iPhoto to 9.2.3 and I can't make a photo book. Each time I select some photos and go to the Book template preview area, choose a template and click "Create," IPhoto freezes. I have to force quit. Are others having the same trouble? Can you make a book? I used to be able to do this last time I tried a while ago...

Back to the original library:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Cannot buy book from iphoto or use itunes music store

I cannot get a book to print from iphoto or access itunes music store through my school network. My school has a PC network, I am the only teacher to use macs in my classroom. I can access the music store through XP on parallels so I know the network connection is good. I believe the problem is a network setting either on my macbook or in our server. Our Tech cannot identify the problem. I just updated all applications to the latest versions.

Seems a Firewall issue on the Mac, perhaps this...
http://docs.info.apple.com/article.html?artnum=107547
Check this for more possibilities...
http://docs.info.apple.com/article.html?artnum=106439
And if Reverse Engineering helps...
http://docs.info.apple.com/article.html?artnum=93396

I cannot buy books on the itunes store

I cant find any book on the itunes store. They are all free!!!

The iTune Store for books is not available in some countries.
Check want you can buy:
http://support.apple.com/kb/TS3599

Cannot buy books from ebooks

I am unable to purchase books from ebooks, am repeatedly told they are not available

You can't currently permanently delete any itemsfrom your purchase history, all you can do is hide them so that they are less visible : uhiding and unhiding (hiding doesn't work on iOS 6, but you should still be able to hide things on your computer's iTunes)

TS1135 Cannot process the Photo Book; it fails always at the very last stage with "error occurred while uploading on of your files. Pls check your network connection and click Retry..." Tried at 12 times and no joy! Can anyone help?

Can anyone help with the Photo Book process? I have tried at least a dozen times and the Photo Book always fails at the very last stage of the process. I ordered Buy Book, it assembles the book and files are transferred until the very last moment... it says " An error occurred while uoloading one of your files. Please check your network connection and click Retry to resend your files." It fails every time, any advice? My server is TalkTalk which may explain everything !! ?? Help.

Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and order from there.
Also make a PDF file of your book according to this Apple Document, iPhoto '11: Preview a book, card, or calendar before you order or print it, before you order to check for errors. Keep that file to compare with the printed copy when it arrives.
OT

I cannot BUY any iPhoto products. Every time I try to submit something, I get an error message - A coonection could not be established at this time - I have been trying to buy a photo book for 2 days now with no success. I am using iPhoto 09

I cannot Buy any products from my iPhoto 09. Every time I try to submit something, I get an error message - A connection could not be established at this time. There is nothing wrong at all with our internet connection, and I have been through all the suggestions on the Apple help page, and spent 2 hours on the phone this morning getting passed round various call centres. They claimed they had not heard of this problem before. I successfully purchased a calendar in Dec with no problems at all - so I just don't understand!

Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
then boot into safe mode and try again
LN

Have purchased an E-book, but cannot download. Keep getting URLLink-2.acsm. What the hell is that

Have purchased an E-book. but cannot download. Keep getting URLLink-2.acsm. What the hell is that

Downloading to the ereader depends a little on the eReader.
Some very basic eReaders, and Kindles, do not support Adobe DRM, in which case you cannot read such books on that reader.
Most dedicated eReaders should show up in the left panel of ADE when they are plugged in to the USB.
You might need a special driver, eg for Sony eReaders a driver is installed with the Sony Reader software.
Some don't work correctly on ADE2.0, in which case try using the older but more reliable ADE 1.7.2 instead (see bottom of post).
Once the eReader does show up in ADE, you will need to authorize the eReader (menu-Library-Authorize Device on 1.7.2, setting to the left of the device in 2.0).
You should then be able to drag-drop books onto the device from within ADE.
For tablets uses as eReaders you need an appropriate eReader app.
Post again if your ereader is a tablet.
~~~
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

IPhoto '11 freezes when try and click "Buy Book". Cannot create order

I have spent countless hours creating a 96 page Photobook. This is for a Christmas present, so I need to order it asap.
Problem is when I click on "Buy Book", a pop-up screen comes up but it is blank and there is no text and the system freezes. I have to force quit iPhoto to get out of it. I have the same problem everytime I restart, so I cannot get into the screen to allow me to place my order.
I only just upgraded to iPhoto '11, before I upgraded I had no issues with the "Buy Book" button. I am running the latest Mac OSX on a Macbook Pro.
Can anyone help?

Welcome to the Apple Discussions. Have you applied the latest update, iPhoto 9.1?
Backup the library and try the two fixes below in order as needed:
Fix #1
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your User/Library/Preferences folder.
2 - delete iPhoto's cache files that are located in the User/Library/Application Support/Caches/com.apple.iPhoto folder.
3 - reboot, launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding the the Option key. You'll also have to reset the iPhoto's various preferences.
Fix #2
Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select options #1, #2 and #6.
Click to view full size
OT

Cannot complete iphoto Buy Book action

I have problem ordering a photobook which took me a long time to create. When the book is created, and after clicking the "Buy Book" button, everything went smoothly, i.e. I signed in with my Apple ID, provided my credit card and shipment information, and proceeded with sending my order. When the assembly and Upload bar slowly completed, the system halted and later on the error message "An error occured uploading your Order. Click Retry to upload the failed asset again or Cancel Order to cancel your Order. What would you like to do?"
Retried, rebooted (both safe mode and normal mode), previewed and created pdf file format fine but just could not work in the last step. VERY frustrating. Any solutions anyone?

be sure
Before ordering your book preview it using this method -http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
be sure your software is up to date (9.2.3 is the latest version)
Go to your account in the Apple store (store.apple.com) and re-enter your information (this probably is not it but worth a shot) and while there check your order status to verify that nothing is in progress
Boot in safe mode and try again
LN

Using digital editions 2.0, I cannot transfer books downloaded to digital editions from library to my nook. Error message: failed to write destination file.

Using digital editions 2.0, I cannot transfer books downloaded to digital editions from the library to my nook. I get an error message: failed to write destination file. At first, this happened once in a while but now every time. Help!!!

Modern kobo books should just use regular Adobe DRM and be readable on compatible ereaders that are authorized to the correct Adobe ID.
I understand older kobo book had different DRM: but I wouldn't expect those to
When Adobe DRM book information say 'no copying', that generally means no copying outside those Adobe DRM limitations.
You should be able to copy within the restrictions. You can double-check that with the sellers (Kobo).
Just double-checking
the pocket book is Adobe DRM compatible?
that you have authorized your pocket book with your current Adobe ID?
menu/Help/Authorize Device when plugged into ADE: Library/Authorize Device if using the older more reliable ADE 1.7.2
If the pocket book is already authorized but to a different ID, you will need to deauthorize it first, ctrl-shift-E to ADE with device plugged in (or cmd-shift-E on Mac).
Be aware that will lose the ability to read DRM books authorized with the previous ID.

Cannot buy Book - Keeps Failing

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