Cannot buy from iTunes Store in iTunes after updates.

I am running the latest version of iTunes and OSX.  Everything was fine until then.
I went to purchase a movie from within iTunes and as soon as I hit Buy, iTunes locked up and would no longer respond.  I thought it was a fluke, and went on and purchased on my AppleTV (3, latest software) and was able to watch the movie.  However, iTunes on my Mac does not show the movie as being purchased, even though my Apple TV, iPad and iPhone all show the movie as purchased.  When I go into iTunes on the Mac, and select Store menu, Check For Available Downloads, nothing comes up to download. 
I have deauthorized and authorized.
I have checked/repaired permissions.

I am having the same problem on my ipod touch and my iPad 2 any suggestions on how to fix this

Similar Messages

  • TS2446 cannot buy from iTunes

    cannot buy from itunes

    Do you have a question?
    If so, then explain your issue in far greater detail than "iTunes will not make purchases" and ask it

  • Cannot buy from Itunes

    Hi all,
    I have setup my ATV and it was working fine. But now I can not buy content from iTunes. I can view trailers of all shows and movies but when I try to but an episode or a movie one of three things happen:
    1. The screen "Connecting to iTunes..." just stays on for ever (fell a sleep for an hour and was still on the same screen when I woke up).
    2. It says that iTunes is not available right now and to try again later.
    3. It says that my account dosen't exsist or that my password is wrong. I tried many times now. My password is not wrong and the account exsists because I can get content on iTunes via my computer.
    This happen to anyone? What is the fix?

    Try buying something, even a song, from iTunes on your computer. Sometimes after software updates there is a new 'user agreement' that you need to accept and the interface on the ATV does not work for that, so you have to buy something on the computer, to force the agreement form to come up on your screen, so you can agree to it and authorize the account. I had to do this recently after the iTunes 8 update.
    Brian.

  • Unable to update or buy from iTunes after I updated it

    Unable to update and to buy from iTunes

    Check iTunes and see if you have a pending/stalled download e.g. Podcast, Books, Music, Movies or iTune U. Finish off the download and you should be able to update.
    If there are no pending or stalled downloads, sign-out of account, reboot and sign-in again.

  • Cannot buy from iTunes Japan..

    There is a brand new album I want to buy, but iTunes will not let me do it.. can't seem to find the link to complain to Apple about it either- if I can use my Visa card in Jp with no problem, why does iTunes say my card is invalid there, makes no sense..

    Might make sense if there was any chance of that cd ever coming out in any other country- which there isn't..
    Also, they should make that clear in the error message, instead of merely saying my credit card is invalid.
    I find it pretty hard to believe that I am willing to pay for content but not allowed to..
    That said, would buying myself a gift card for that country's iTunes store work?
    It's crazy that I have to go to these lengths just to buy a few songs in another language

  • I cannot connect to ITunes after updating to IOS 7.0.2,cannot update my apps nor download new apps. When I tap the quick test for IOS diagnostics it says it cannot verify the ticket number.

    After updating to IOS 7.0.2 in my Ipad mini I cannot update my apps nor download new apps . It says "cannot connect to ITunes. " it's been almost 3 wks now. I have tried resetting it  and trying other options like changing the DNS to just 8.8.8 etc but to no avail. I try to run the IOS diagnostics but it couldn't verify my ticket number. Everytime I open my mail it cannot identify server identity " Apple.imap.yahoo.com." But I just clicked "continue" anyway so I could get my mail.

    (A) Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (B) Reset all settings
    Settings>General>Reset>Reset all settings
    Note: Data will not be affected but settings will be reset.

  • HT201210 cant restore my ipad from itunes after updating latest ios.  message tells me to turn off 'find my ipad' from my ipad, but I can't because the set up is not complete without the restore.  What do I do?

    I don't know if I'm repeating my question. I can't restore my ipad after updating to latest ios. The battery went low, I had to eject and plug in to charge.  The set up will not complete without resoring from icloud or itunes (i backed up to computer using itunes) or setting up the ipad as a New ipad.  I want to restore all my stuff but the message I get in itune says "Find my ipad must be turned off before 'ipad' can be restored".  Go to icloud settings on your ipad and turn off Find My iPad before restoring your iPad.".  I cant' get to this setting on my ipad because the set up is not complete!!!  I'm stuck. Any help would be greatly appreciated.  I'm afraid if I set up the ipad as new it will backup the new ipad over my previous backup and then I will loose all my photos, songs, aps, notes,......

    I have the same problem and we can't simply just restore from the backup. It says that I have to set up my iPad through restoring. So I tried restoring it in iTunes but it won't restore until I have to turn off this **** "Find My iPad" crap but I couldn't because the set up's not complete and it won't let me go to my settings unless I set it up. So basically it's asking me to go to my settings but before I could go to it I have to restore, and in order to restore I have to go to settings. Get where I'm at?
    Please, Apple Tech people! Help this 14 year old girl on her period, PMS-ing, thinking about how I want  to strangle however made this mistake of a set up, updating her iPad in 3 am in the morning cursing the day she even thought of updating. I seriously need to get out of this loophole. I don't want to use my other iPad that only has 16GB. I just wanted the pretty graphics I saw in my parent's iPad airs, I don't ask for anything more :''''(

  • Playlists disappeared from iTunes after update. Can I get them back?

    All my playlists disappered from iTunes. I'm running Windows7 Pro. I must have lost the playlists after an update. I haven't listen to iTunes for a couple months, mostly Pandora, but yesterday I went back and all my playlists were missing. --- I do remember an update some time back.
    I tried to find an answer by Googleing my problem but nothing worked or was applicable. I found solutions that were older and that had tips like "Go under File in the menu bar and import...".
    For some reason I neither have File nor a menu bar , nor an import option. I can't even find out what version I have - but you can assume it is the latest because I always click OK when Apple throws an update at me.
    Do I have to start over or can I get my playlists back?  ---- I have used an assortment of  media players in the past. Mostly some smaller but brilliant ones and something like this never happened. I'm not sure how I feel about this happing with Apple's iTunes.  Usually I would have thrown it out but I need iTunes for my  iPod and iPad and I'm about to purchase an iPhone. So I can't let this one go.
    If I can restore it - or even if not - , I will make sure I do a back-up for my playlists. I have never done a back-up for PLAYLISTs in the last 15 years (!?). But from what I read some people recommended it for iTunes. I would like to add this question to my original problem: how do I make a backup of my playlists? Do you do it too? Is it REALLY necessary - or can I plow on more or less safely for the next 15 years?
    Thank you in advance for your help.

    Mietz wrote:
    Never mind - I figured it out and got my playlists back.
    Good news, but for anyone else with the same issues this may help.
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping.  Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
    In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
    If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
    I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
    tt2

  • Cannot connect to itunes after update , please fix it asap !!!

    my account cannot connect to apps store since i update to ios8.2 .
    pls fix it asap !!!

    As has been reported in numerous posts in these forums it's a widespread problem, which doesn't appear to be related to any security or other updates. Evidently there is an issue with Apple's servers and it's a question of waiting for them to fix it.

  • TS2446 I cannot buy from iTunes

    iTunes will not make purchases

    Do you have a question?
    If so, then explain your issue in far greater detail than "iTunes will not make purchases" and ask it

  • Can't put music on my iphone from itunes after updating my phone.

    I updated my iphone and now I can't put music from my itunes on to my phone. It also won't attomatically backup to the computer like it normally would before. How do you fix this?

    Yes.

  • Cannot buy from app store and app store images missing

    Hi Everyone,
    I have a 1st gen iPod touch running iOS 3.1.3 which is the latest version I can install. Everything was fine until yesterday morning when out of the blue, I could no longer download anything from the app store. The buy / download button does not work. Also, many of the app store images are missing.
    I have restored the iPod to a clean install but the problem remains.
    Any ideas?
    Thanks
    Richard

    In case you haven't run across it yet, there seem to be a bunch of threads in this forum with lots of people having the same issue.  My original iPhone running iOS 3.1.3 is having the same problems you describe.  (Plus, my old laptop died, so I can't download apps through a computer until I get a new one.)  My personal opinion is that it's a problem on the server side of things.  Not sure whether Apple has decided to quit supporting these earlier iOSes or if it's a problem they're trying to fix.  Keeping my fingers crossed that Apple is planning to fix it, and it will be done soon.

  • IPhone locked and cannot connect to iTunes after update

    When I plugged in my iPhone to my desktop, it told me that I could download a new version of iTunes. I did, and then I got an error message while downloading (I didn't record the error message like a dummy). Now, I am left with the icons to connect to iTunes on my phone's screen. The only problem is that I can't connect to iTunes anymore. I can't use my phone, and I can't connect even though I just connected before trying to download the new version of iTunes.
    I've tried restarting my computer and the phone. I have also plugged in and pulled out my iPhone's connection as well as restarting iTunes to no avail. I don't want to download a new version of iTunes since I have playlists that I have worked a good deal on.
    Is there anything else I can do?

    Ok, I tried to restore it on another computer with iTuens. I saw that that computer said it could not restore my phone because of error code 13. I'm looking into that now.

  • When trying to buy from iTunes Store on new iPad, I am asked security questions.  Cannot remember answers.  What to do?

    Cannot remember answers to security questions.  Trying to buy from iTunes for first time on news pad.

    If you can't remember your answers you'll have to reset them.  See https://discussions.apple.com/docs/DOC-4551.

  • HT1351 Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".

    Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".iTunes is the only thing open on my computer so I don't understand what this could mean.  If anybody could help me out that would be great. Thanks

    Hello, cgtyoder. 
    Thank you for visiting Apple Support Communities. 
    Try resetting the iPod and power cycling your Mac to see if this message disappears.  If the issue persists you may need to restore the device to factory settings.  The article below will walk you through both these steps.
    How to reset iPod
    http://support.apple.com/kb/ht1320
    Cheers,
    Jason H.

Maybe you are looking for

  • Controlling a browser from java

    hello experts, i want to open an web dynpro URL in a browser and navigate through the URL , like putting values in the input box and click the buttons from java code . Actually it is exactly like an automated test tool in java to navigate and render

  • REPLACE function in PSP for formatting

    Hi everyone, <p>I am coding PL/SQL server pages at the moment and am trying to produce an onscreen report. <br>I was just wondering if it is possible to use the REPLACE function to replace a part of a string with the same thing but in bold? for examp

  • I NEED HELP! IM GOING INSANE!

    *My iPod touch has a passcode on it and it recently stopped functioning. Whenever I click the home or power button it shows a picture saying to connect to iTunes. But everytime I try to connect it tells me it can't because I have a passcode and need

  • After four months my Imac hard drive suddenly began making very audible noises.  What should I do?  audible noises.  What should I do?

    After four months my Imac hard drive suddenly began making very audible noises.  What should I do?

  • Midnight Notification on All Day Event

    How do you get all day events to notify you at a decent time of day? Having this go off at midnight causes all kinds of issues. Why can't set have a user preference setting for when we want to get these notifications? Post relates to: Pre p100eww (Sp